Trusted Agent profile · Vale of White Horse

Chancellors Botley reviews in Vale of White Horse

4.7

★★★★★ Excellent

435 reviews across 2 platforms

Adjacent to Elms Court, Westway Shopping Centre, Oxfordshire, Oxford, OX2 9LP, Vale of White Horse, OX2 9LP

Part of Chancellors, see every office.

Chancellors's office in Vale of White Horse, at Adjacent to Elms Court, is rated 4.7 out of 5 across 435 reviews on two platforms, including 228 Google reviews rated 4.7.

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4.7 / 5

228

Reviews on Google

This office

Trustpilot logo

207

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.

5/5

Google

Rhys worked hard to help me to find suitable houses, listening well to my requirements and making mutually viewing appointments.

Maggie · 23 October 2023

Agent replied · 22 October 2024

Thank you Maggie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I am very pleased of how professional the staff are at Botley Chancellors . All my phone calls have been answered any query I have had has been dealt with quickly.Jude has helped me with my paperwork and has kept me updated with my house sale and purchase Would highly recommend Chancellors.

Barbara · 23 October 2023

5/5

Google

Alice was wonderful at putting my mind at ease during our sale. She kept me thoroughly informed and up to date every step of the way. It was a pleasure dealing with her.

Stephanie · 24 October 2018

1/5

Google

Our experience as prospective buyers with the Botley branch (not other branches) is that they took a significant amount of time to (or wouldn’t) respond to emails, and when called, would say that they would get someone to call back, but this never happened.

SG · 23 October 2020

Agent replied · 22 October 2024

Hello, your feedback is important to us therefore please contact us at customercare@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Google

I recently rented a flat through this Branch. Arabella Wiltshire was very helpful and effective in responding quickly to queries, organising terms for the contract and keeping me updated as the tenancy application progressed.

Matthew · 24 October 2017

5/5

Google

I have been dealing with Benjamin at the Botley office and i couldn't be happier. He has been very professional and responsive and has delivered what i needed. I'm looking forward to working with Ben going forward. Regards PriyaPositiveProfessionalism

Priya · 23 October 2021

Agent replied · 22 October 2024

Thank you Priya for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I recommend referring to this agency and lovely guys!

Maryam · 25 May 2024

Agent replied · 22 October 2024

Thank you Maryam for giving our Botley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Trustpilot

I always deal with Ms Georgie Jenner on…

I always deal with Ms Georgie Jenner on our rental property.

Moises · 21 July 2025

5/5

Google

Thank you Ben and Oliver for brilliant service, professionalism and dedication! They have helped me to achieve what felt like the impossible. Am very grateful for all their hard work.

Luna · 24 October 2019

5/5

Google

From the outset, we felt at ease dealing with both Michael and Charlie. At the beginning of the process, we were accompanied by Charlie on a number of inspection visits to the property. He dealt with us patiently and was well informed on the issues we raised with him regarding the ownership and recent tenancy history of the property. Following our surveyor’s visit and report, we were given further extended access to take measurements and carry out our own inspections. Concerns following this stage were conducted promptly via email so that there were no misunderstandings. The price we settled on was the result of a proper ‘to-and-fro’ negotiation which was conducted by Michael. We are very satisfied with the agreed price. Living locally to Chancellors, we were able to walk into their offices on occasions without appointment or invitation; we always felt welcome. Finally, the information we received throughout the whole process was both accurate and relevant, and all in all, we are satisfied with the very professional service of Charlie and Michael.

ANN · 24 October 2017

5/5

Google

We have dealt with Chancellors Botley twice in the last few years: to purchase our property and more recently, to rent it out. We have always found the staff in their office to be extremely helpful and professional, and just as importantly, very friendly. Arabella Wiltshire, the Lettings Manager, has been an absolute pleasure to work with and has successfully secured good tenants for the property within our required time frame. She is always extremely helpful, works hard, and has been a fantastic person to deal with. Would highly recommend the office and Arabella in particular.

Jenny · 25 October 2014

5/5

Google

Arabella Wiltshire is an excellent Property agent. She is very thorough, polite and resourceful. She has made renting out my property a smooth process and I highly recommend her.

Moses · 24 October 2017

5/5

Google

very helpful, helped me out loads

Kern · 26 March 2024

Agent replied · 22 October 2024

Thank you Kern for giving our Botley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

Very good experience. Ben was very helpful and enthusiastic. Answered all of my questions and provided a quality overall service. Very impressed.

Daniel · 24 October 2018

5/5

Google

Due to our house being flooded we had to look for alternative accommodation and me and my partner decided to contact Chancellors. The lady whom we most had contact for assisting us with the rented accommodation was Arabella whom I can say is very efficient and supportive. Thank you so much! I would highly recommend this estate agents to anymore whom is looking to rent or to sell.

Helen · 25 October 2015

5/5

Google

Arabella Wiltshire has proved invaluable in finding the perfect tenants for our house. She has always responded promptly to any request for information or help and has done it efficiently. All face to face contact with her has been a pleasure as she is polite and pleasant to deal with. She is hard-working, intelligent and, perhaps more importantly, she gets the job done without any fuss. Brilliant!

Marian · 25 October 2014

5/5

Google

Excellent service by Arabella once again. Few years ago she managed to rent 2 of my property in the area securing an excellent deals and recently she has done the same for a third property. Proactve, smart and with an hands on approach she has made sure that both the Landlord and the Tenants get the best outcome. Definitely an happy customer

Gianfranco · 24 October 2017

5/5

Google

My wife and I bought our present property through this branch. We found the people we dealt with utterly professional and polite. In particular we found Terry very helpful and always prepared to go the extra mile in contacting the vendor if we had a query re the property. Even though they were represnting the vendor they gave us an excellent service.

Susanna · 25 October 2014

5/5

Google

We have been most impressed by Arabella Wiltshire. She found tenants for our flat in Kennington within 3 days of completion of purchase and has ennabled them to move in within a week. She is dynamic and highly efficient and made the whole process totally easy for us. A real professional. We are most grateful. Amanda and Mark Jewell

Hermione · 25 October 2014

5/5

Google

We were really very impressed, having negotiated the sale, Michael became the oil in the bearings and kept everything running smoothly through to completion. He kept us completely informed whenever there were any new developments, and also followed up promptly on any requests or concerns which we had. Thoroughly recommended!

Sarah · 24 October 2017

5/5

Google

I meet Oliver McConnell for a viewing of a flat in Botley and he was very nice and professional. He made sure I had the chance to see all features of the flat including the garden, aside the poring rain. Communication was easy throughout. Recommended.

Susann · 24 October 2018

5/5

Google

Excellent professional service. Will use again. Chancellors business model is one of efficiency, from floor plans, to IT systems, call managment and delivery. Terry and Singi excelled at getting the deal executed in a timely manner. Thank you. Will refer friends and family.

John-William · 25 October 2015

5/5

Trustpilot

He was great.

Nnenna · 3 September 2026

1/5

Trustpilot

Shysters.

James · 3 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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