Trusted Agent profile · Vale of White Horse
★★★★★
448 reviews across 3 platforms
14 High Street, Abingdon, OX14 5AX, Vale of White Horse, OX14 5AX
Chancellors's office in Vale of White Horse, at 14 High Street, is rated 4.6 out of 5 across 448 reviews on three platforms, including 310 Google reviews rated 4.6.
Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.
5/5
GoogleThe properties I have viewed so far have been done so professionally and in a friendly manner.
Thank you Steve for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Googlegeorge has been instrumental in finding a suitable property for us. his response time is also fantastic.
Thank you Hassan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.
5/5
GoogleLast week I was searching for my first flat after graduating university and called chancellors for assistance, where I was put into contact with Elizabeth. She was more helpful that I could have ever expected, often going way beyond her duty to help me find a property. Several times she contacted me as soon as the office opened with updates on potential properties, allowing me to plan my days most effectively. Elizabeth also found additional properties that fit my specification and really put a remarkable amount of effort into securing viewings at properties. An all round excellent experience and a pleasure to work with, highly commended and recommended.
5/5
GoogleWhat an exciting 4 weeks we had, looking for a 2 bedroom flat in a specific area of Abingdon! We had 2 viewings per week -at least - with different agencies, including Chancellors and we must say we were really happy and satisfied with the service provided by them. Our negotiator, Stewart, did a great job keeping us well informed and up-to-date at all times. He did all this in a very friendly yet tactful manner. Usually I don't bother to leave reviews but this time I just felt I have to say a big thank you.
5/5
GoogleI've just recently secured a rental property in Abingdon through Chancellors. My experience working with them was 100% positive. As I'm moving from Canada, I was completely new to renting in the UK, and the assistance provided by Chancellors made this transition exceedingly easy. I was primarily assisted by Laura Hill, who was extremely helpful, friendly, and went out of her way to explain the process, answer my questions, and ultimately, find me the perfect place. I also had the pleasure of working with Robert Westall, who was very professional and helped secure the rental in a very timely fashion. I have no complaints about my experience and would be happy to recommend the Chancellors in Abingdon to anyone looking for a new property.
1/5
GoogleI'd suggest visiting the branch before proceeding with this agent, the appearance is somewhat akin to sweatshop with crowded desks full of school leavers, something we didn't realize until the lack of experience became painfully evident during the 10 long and painful months it took them to sell our properties. We're both experienced in house buying, selling, and letting, and thought we'd try Chancellors for a change after having generally worthwhile experience of most of the other agents in town. What a mistake, communication was non-existent after offers had been accepted, to the point where we had to frequently liaise directly with buyers and other agents ourselves to bring sales to point of exchange. We were even asked if we'd mind showing a buyer round ourselves on one of the properties!! Buyers weren't suitably vetted which resulted in a time-waster successfully getting through which resulted in unnecessary cost and delay. With so many better agents in the town I can see absolutely no reason to recommend. We will certainly be using grown-ups in the future.
5/5
GoogleAlways great service in find tenants from the team at Chancellor's Abingdon branch
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI recently rented a flat for the first time in Abingdon through Chancellors estate agents. I was generally impressed by the professional attitudes of the agents that I interacted with ( Nicola Hurwood and Liam Jones ) and their eagerness to help me with any problems that I had. I wished to move into the property before the stated moving in date and Nicola managed to negotiate this with the landlord and the current tenant as it involved work being done on the property sooner than had been planned. Due to her diligence I got to move in when I wanted and the whole process went extremely smoothly. I was very happy with the service I received and would recommend the team at Chancellors in Abingdon to others looking to rent properties in the area.
1/5
GoogleA member of the public advised them they could be exposing peoples data and breaching GDPR, but instead of listening and thanking him they were rude and wanted the police called. I wouldn't trust them.
Thank you for noting your concern. Clearly we take any GDPR concerns seriously and indeed have already started taking action to address the concerns highlighted. We are sorry if our colleague gave an impression of being rude but are happy that we can confirm that we have had no interaction or contact with the police relating to an issue of this nature, and have no record of that being suggested by us as a potential course of action.
5/5
GoogleAlex was professional and extremely considerate dealing with the sale of my house. Honest and pragmatic, he listened and in the end delivered.
5/5
GoogleLisa & her team were fantastic, so supportive and professional. They managed to find us a new buyer within 24 hours! Great communication and 100% reliable.
Thank you Liz for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this amazing feedback with the relevant teams.
5/5
GoogleBen from chancellor's is amazing, professional, friendly, genuine, reliable and efficient. Ben is definitely going to go far in his proffesion and we wish him all the best :)
5/5
GoogleVery professional, friendly, and helpful agent, all questions answered quickly and correctly. Recommended.
Thank you Alex for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWonderful warm welcoming experience from George. Its really appreciated. All the best in your future endeavors. Keep up the good work, very professional. Thank you
Hi Rutendo, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleVery efficient and helpful service at the viewing in Lower Radley.
5/5
GoogleThis was my 3rd remortgage and it was by far the easiest. Alex from chancellors referred me to William a mortgage advisor and they did all the work. Talked me through my options and the best deal for me. Sent me through the paperwork and I didn’t have to lift a finger. All done over the phone and email. Excellent service will be doing the same in 2 years time 👍🏻
1/5
GoogleTerrible experience with viewing bunch of property... lady was not at all interested and on phone texting most of the time.... don't knew any details of simple questions asked about property. Very unprofessional of chancellors with big name.
Hi Deepan, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleExcellent service and support from Lisa who is a great communicator and well supported by Eve who kept everything on track.
Thank you for leaving us this great review Ken, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleExcellent service from Alex and his team at Chancellors. Great communication and advice all the way through the selling process. Highly recommended.
5/5
GoogleNice company, good job 👍 …
Hi Andrew, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleWe would highly recommend Chancellors Abingdon for anyone wanting to sell their property. Alex and all the members of his team we dealt with were unfailingly helpful and professional. We were particularly impressed with the regular, prompt communication we received throughout the process. We were very pleased to know that our house was in such good hands. Thank you to everyone involved.
5/5
GoogleWe purchased the property this summer. Stuart Locke at Chancellors Abingdon Office was very helpful and professional. Great service! Thank you!
5/5
GoogleGreat service and fantastic communication.
Thank you Nathan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI am very pleased with chancellors professional approach to renew our contract for our property. Keep up your good work. Thank you very much.PositiveProfessionalism
Thank you Siva for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Vale of White Horse office has 448 reviews across three platforms: 310 on Google, 1 on Yell, 137 on Trustpilot (across the whole business).
Chancellors Abingdon is rated 4.6 out of 5 across all 448 reviews, and 4.6 out of 5 on Google from 310 reviews.
Chancellors Abingdon, 14 High Street, Abingdon, OX14 5AX, Vale of White Horse, OX14 5AX.
