Trusted Agent profile · Uxbridge
Verified
★★★★★
476 reviews across 2 platforms
10 High Street, Uxbridge, UB8 1JN
Romans's office in Uxbridge, at 10 High Street, is rated 4.7 out of 5 across 476 reviews on two platforms, including 473 Google reviews rated 4.7.
Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
5/5
GoogleWe had a fantastic experience with Zara while searching for a rental property. From our first interaction, Zara impressed us with her professionalism. She understood our needs, provided insightful recommendations, and guided us through the …
Dear Ali Mohammed We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI've had a really positive experience with Romans. Thank you very much Zara for all your help securing a place for me and my son to live near my work place. You have been fantastic. We love it here.
Dear Beth We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleWe had a great experience renting through Romans. Zara and her team were extremely helpful, friendly, and professional. We highly recommend contacting them if you are looking for a property. Thank you Zara, you are the best !
Dear Madi Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleZara is an outstanding credit to Romans. She always gives 100% customer service, going out of her way to meet our needs. She is very honest and listens to exactly what the customer wants and delivers. It has been a pleasure to have Zara look for properties for us and we hope to continue to do so in the future.
Hi Sarah Many thanks for your wonderful review. We are so pleased you were happy with the help you received and will pass your feedback onto Zara and the team at Uxbridge. Kind Regards Romans
5/5
GoogleI've never had to directly deal with an estate-agency before and to be frank, I contacted multiple people to assist myself and my housemates with the moving plan with Romans and Zara was THE one who was SUCH a big help. She always answered …
Good afternoon, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleExcellent customer service thought the renting process. Zara Younas was especially helpful, as she took care of all my questions and queries.
Dear Obaidur Rahman Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI had a positive experience with Zara from Romans Uxbridge, renting a house in Uxbridge last month. She was very professional, helpful and friendly. Good communication between her and myself during the process which run smoothly and quickly. Thank you Zara. Thank you Romans.
Dear Ileana, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleA very big thank you to Zara Younas for being so highly professional.please maintain that standard or even aim higher.you made my process so easy from choosing the property right up to moving in,your communication was always on point.i would highly recommend Romans Uxbridge and especially Zara to any prospective tenants
Hi Harrison Walusa, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Uxbridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleGreat team at Romans Uxbridge. Recently Let a property through them and Zara was my main point of contact, really helpful and friendly always very responsive. Also like to shout kudos to Alfie you helped me out in Zara's absence. Whole team very on point and professional 👍🏼 …
Dear Katrina Goodman, Thank you for taking the time to review your recent experience with our Romans Estate Agents Uxbridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleI am very glad that I chose Romans, thanks to Zara for the help, and to all her team.
Dear Natali Vysochkina Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleJacob, Lisa and all the team at Bennetts were first class. They arrived early on the open day to familiarise themselves with the property and kept me fully informed throughout the sale. They would call a couple of times a week even with no information but it was reassuring to know they were on the ball. Well done team!
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated. … More
1/5
GoogleThe worst estate agents I have ever come across, rude and incredibly unhelpful. The lack of communication and professionalism is almost impressive.
Dear Corrina Gray, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleZara is a very friendly, helpful and honest. I had been looking at a few places with other agents and still hadn't quite found the one. Zara showed me some places and was honest which I admired and I found the perfect place. She has been …
Hi there, thank you so much for your positive comments about Romans Estate Agents Uxbridge and the service you received from Zara. We are please Zara was able to assist you in finding the perfect property for you. Kind regards Customer Care Team
5/5
GoogleThe sales team were really helpful narrowing my criteria and sending me accurate properties to view. Zaki was especially helpful by explaining to me what to do as I was a first time buyer at the time as I didn’t know much about buying a house. He helped with solicitors and helped sort out my mortgage
Hi Rija, We are very happy to read that the team at Uxbridge have been able to provide you with such a positive experience! Its understandable being in a position as a first time buyer that there is a lot to take in during the purchase of … More
5/5
GoogleFrom start to finish Romans were fantastic, in particular Zara and Maria in the Uxbridge branch, making our whole experience stress free and there knowledge really impressed us. They were very professional whilst still being friendly and really nice. We would highly recommend Romans ! Thank you for all the help ! 🤗 …
Hi Adela, here at Romans our teams always aim to provide our customers with the highest level of service during their experience with them so we're thrilled to read that Zara and Maria within the Uxbridge branch have been able to do this … More
5/5
GoogleI am very pleased with the tenants that Romans found for my house. Zara was very helpful, communicating effectively with me and the tenants, enabling the tenancy to go ahead swiftly and efficiently to everyone's convenience. Thank you Zara
Dear Angela, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleWe have been very happy for Zara at the Uxbridge branch of Romans to deal with finding suitable tenants for our rental house. She has an eye for detail, understands our needs, and possesses outstanding communication skills. Thanks Zara!
Dear Guy, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleThe best experience I've ever had with a lettings agency!! The whole process was clear, fast and efficient.I want to emphasize that Mr.Alfie Birch is an extraordinary professional agent who helped me a lot and answered all my question and always has a smile on his face. Appreciate that and many thanks ,Alfie!
Hi George, thank you for your kind words and this wonderful review! We are delighted to hear that you have had such an amazing experience with the Uxbridge branch in your search for a property and application and that Alfie has been able to … More
5/5
GoogleRomans estate agents definitely provided amazing customer service, especially Zara Younas who guided me throughout the process of the letting. Being a young individual not knowing much about the process she explained and answered every question i had. She puts the customers 1st. I do recommend her to anyone looking for a house.
Hi Tyler Many thanks for the 5 star review of our Uxbridge branch. It is incredibly pleasing to read the comments about Zara and will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans
5/5
GoogleHaving had zero success in letting our house in Uxbridge with another agent I contacted Romans in Uxbridge and spoke to Afie Birch about our predicament. He worked really hard and in a few days new tenants had been found for our house. I …
Hi Miriam Alcock, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Uxbridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleOur house hunt has been extremely successful and rewarding, thanks largely to Zara. She was outstanding. She went above and beyond to address all our concerns and questions. She was extremely proactive and very prompt in her responses to queries. She was always willing to assist. Thank you Zara and Romans :)
Hi Saumya Thank you for review of our Uxbridge branch. We are very pleased that Zara and the team could provide you with a great service. We will be sure to pass on the feedback. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
5/5
GoogleLeading up to my move into to my new property to rent it has been such a stress free time not having to worry about anything thanks to Zara Younas I would 100% make sure you speak to her to have a easy time and get things done in time to …
Hi Jordan Thank you for the recent 5 star review of our Uxbridge branch. It's incredibly pleasing to read your comments about Zara and glad she could provide you with a excellent service. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleRecently sold our house via Romans Uxbridge. Was a bit apprehensive about putting out house on the market in lockdown but Sad was great from the outset and we are able to proceed. Massive shout out to Arun who was great when arranging …
Dear Manish Ramchurn, Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleWe used Romans Uxbridge Estate Agents for our recent sale and found them to be really helpful and easy to deal with, my Aunt is elderly and they accommodated her needs and wishes with no issues. We mainly dealing with Llewellen and Arun …
Dear Beverley Wright, Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Uxbridge office has 476 reviews across two platforms: 473 on Google, 3 on Facebook.
Romans Uxbridge is rated 4.7 out of 5 across all 476 reviews, and 4.7 out of 5 on Google from 473 reviews.
Romans Uxbridge, 10 High Street, Uxbridge, UB8 1JN.
