Trusted Agent profile · Uxbridge
★★★★★
1,757 reviews across 2 platforms
10 High Street, Uxbridge, UB8 1JN
Romans's office in Uxbridge, at 10 High Street, is rated 4.1 out of 5 across 1,757 reviews on two platforms, including 271 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uxbridge.
Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have used Romans for our new home to…
We have used Romans for our new home to rent. The whole process went forward smoothly and the people involved from the Winchester brunch were all lovely and helpful. Highly recommended
Dear Nick,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotProperty Inspection
We have had a really lovely property inspection experience with Jo Malone. She was so friendly towards my daughter and me, and made everything easy and comfortable. Even offering advice about Cillit Bang!
Dear Katharine Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience at Romans. Alfie helped us with everything : he was very proactive and efficient with his approach. We were very pleased with the outcome.
Dear Assud, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
TrustpilotRomans were pretty good
Romans were pretty good. I am a first time buyer so I don’t have any previous experience to compare things but I felt overall they were good.
Dear Kieran Mccartney-patel, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
5/5
TrustpilotOutstanding customer service!
Outstanding customer service and efficiency in securing our new tenancy. Big thanks to both Nathan Poulter and Dan Hind for their time, professionalism, knowledge and assistance! Great team, highly recommend.
Dear Charles,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotReally great experience with Romans
Really great experience with Romans, at stage of the lettings process and especially support with any maintenance issues once moved on - Aston Busby deserves a particular mention!
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMs. Zara gave us a lot of help throughout the rental process. Without her, we could not rent the house we wanted so smoothly. She finally helped us to move into the new home smoothly, thank you very much!
Hi there Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments about Zara and glad she could provide you with a great service. Don't hesitate to be in touch if you require anything further. Kind regards Romans
1/5
TrustpilotDO NOT USE..DO NOT USE..DO NOT USE
Totally unprofessional. Dire communications. No clue how to treat people. We were in a chain of 4 for a house move and due to this bunch of morons being totally clueless…..it hasn’t happened…..they just don’t give a damn…..don’t know how they are in business…
5/5
TrustpilotAbove and beyond
Above and beyond. Pooja Chavda and Nick Smith, Two of the finest people i have dealt with. Polite, knowledgeable and always replies quickly to get things resolved. 10/10
Dear Christopher,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAmanda from Romans
The estate agent who was dealing with my rental property was Amanda. She was so helpful, always came back with a quick and positive answer and went above and beyond to keep everything ticking and moving things on smoothly. Highly recommend and a 10/10 experience.
5/5
TrustpilotI would definitely recomend Romans
I would definitely recommend Romans, they have great communication and got us through the whole process. We definitely wouldn't have been able to exchange without them
Dear AlanaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat service
Although our move fell through the service I received from Alistair and Anthony in the Wokingham branch was second to none. Prompt and thorough communication at all times. I wouldn’t hesitate to use Romans again.
Dear JeffersThanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
TrustpilotProfessional and diligent
What a pleasure it is to have Donna manage my rental property. She is professional, kind, thoughful and a great communicator. Knowing how to get a job done through her due diligence even when unexpected challenges arise short notice.Thank you.
5/5
TrustpilotSam and Laura have been great in our…
Sam and Laura have been great in our move so far, we are in the final stages of the process and looking forward to a new chapter.
Dear Tony,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotIf I could give them 0 stars I would
If I could give them 0 stars I would. Caversham branch are so unhelpful, rude and treat tenants like scum. Avoid at all costs. With all the bad reviews I’m wonder why the head office don’t do something to sort it out ! They charge for damages and cleaning that’s non existent and then won’t give you a full breakdown of costs . I will never ever ever deal with them again !!
5/5
TrustpilotDenise Hurn are property manager is…
Denise Hurn are property manager is always there to help. Given us peice of mind living so far away. She resolves any issue's in a timely manner.
Dear Michelle,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
TrustpilotGreat Service …
Great service from our property manager Benjamin Nujeerallee - very helpful and has responded quickly to every query we’ve had since our move in :)) highly recommended
Dear Ashlyn, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
1/5
TrustpilotAbsolutely Terrible
This firm dealt with a simple recent house sale for us. Communication was terrible all the way through, completely incompetent couldn’t even be bothered to confirm that we had completed on the sale. I found out 2 days later!!!
5/5
GoogleI just what to say that Zara and Alfie are an excellent team.They helped us to let our new home. It was the best birthday present i received until today. we will recommend them in future for sure. Many thanks. S.
Hi Silvia, thank you for your kind words and this wonderful review about our team at Uxbridge. We're so happy to hear that Zara and Alfie were able to help you let your home. Our customers recommendations mean so much to us as a business and we're pleased that we have been able to earn yours in this instance. Kind Regards, Romans
5/5
TrustpilotI have been with Romans rental in…
I have been with Romans rental in Swindon for 6years.I have found them helpful and quick to respond any issuesfrom all the staff especially a lovely lady Christine Lancaster at solving any rental issues and very friendly.I recommend to everyone Romans.
5/5
TrustpilotEXCELLENT MANAGEMENT SERVICE
Brilliant service as always. Nothing ever seems too much trouble for Kim and any issues are always resoved quickly and efficiently.
Dear LeeCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat experience with Romans Bracknell
Right from when i signed up with Romans it was clear they were better Estate agents than the rest. Professional, give good advice and solutions, always helpful. Rohan and Richard from the Bracknell office were particularly helpful. Of course i will use them again in the future.
1/5
GoogleI was unfortunate enough to having to deal with a very incompetent property manager.
Dear Bashir Neyazi, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
TrustpilotI am very satisfied with service I…
I am very satisfied with service I received from Isabella York. She was very quick to respond to me all my questions and requests so far.
Dear SugataCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uxbridge.
