Trusted Agent profile · Uxbridge
★★★★★
1,757 reviews across 2 platforms
10 High Street, Uxbridge, UB8 1JN
Romans's office in Uxbridge, at 10 High Street, is rated 4.1 out of 5 across 1,757 reviews on two platforms, including 271 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uxbridge.
Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
4/5
TrustpilotThank You
We have nothing much appreciation and gratitude for our move manager Catherine, she has been amazing and kept us in the loop constantly and has made life that little bit easier.
Dear Dan, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
5/5
TrustpilotRomans are professional, helpful and prompt
All the members of staff I have worked with are very professional, helpful and prompt at responding and updating me on progress or issues. I would definately recommend Romans.
Dear LyndaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI was very happy with the service
I was very happy with the service that shang gave me he was really patient with us and made it possible for me and my family to move in smoothly.
Dear AnitaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotJust want to thank Mr Mark Davison for…
Just want to thank Mr Mark Davison for his excellent service in finding the tenant for my house. He kept us well informed throughout the process and everything went very smoothly. I will definitely be coming back when required. Thanx again Mark, all the best.
5/5
TrustpilotProperty visit from Aston Busby
Had a property visit from Aston Busby. She's was incredibly polite, friendly and very professional. She went out of her way to ensure we did not feel disturbed or intruded on.5*
Dear Joe,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotIsabella York at property management is…
Isabella York at property management is a great asset to the department. She’s always pleasant on the phone and gets maintance issued resolved quickly using trusted tradesman at a reasonable expense.
Dear Pawandeep,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotMy property manager Lisa has gone above…
My property manager Lisa has gone above and beyond to help us maintain our property. Always on hand to answer any questions and help where possible!
Dear LorenCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAs I do not visit the property I trust…
As I do not visit the property I trust Romans to deal withany issues that arise and in approx 20 years I have only a few times not been fully satisfied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
1/5
TrustpilotPlease avoid at all costs.
Please heed the advice from every other tenant that has left a review for Romans and avoid them at all costs. They are incredibly unprofessional and operate on the edges of legality. They haven’t a clue what they are doing, treat all tenants as if they are criminals, are aggressive, downright rude and if we never have to do business with them again it will be too soon. Please, you don’t need this stress in your life.
5/5
TrustpilotFantastic service all round
Fantastic service all round. Cant praise everyone enough.
Dear Daniel DowlingCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotJack Fisher and the Romans team have…
Jack Fisher and the Romans team have been exceptional from start to finish!! Nothing was too much trouble and even with a bring forward date change it was accommodated without a fuss! Very impressed and well done to all!!Andrew
Hi Drew,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team
4/5
GoogleIt's probably no exaggeration to say that Bennett's helped us buy our dream home. They listened to us when others had not been interested, helped us buy our new house and, within a week, sell our previous house. The actual purchase process wasn't flawless and there are always little things that can be improved on. The important thing for us was that they helped us achieve what we wanted, rather than simply chasing the money - I've not seen those qualities in many estate agents. They are lovely people that I would happily deal with again.
5/5
TrustpilotBuying in Maidenhead
We are looking to buy a house in Maidenhead - have looked at well over 20 properties, and have found Romans to be one of the best. They are on time (which apparently is not a given!). Davina Dobe, who has been showing us around, is friendly, not at all pushy, but enthusiastic and knowledgeable. And she really got us - and so knew just what to show us next. So have been really impressed.
5/5
Trustpilot5 star review for the staff at…
5 star review for the staff at Bracknell Romans. They have been absolutely fantastic since the start of enquiring about a house. They have helped with selling our house. Giving us lots of information and always going above and beyond to give us feedback on every viewing from our property. Personally I think all the staff at the Bracknell branch are an asset to Romans. Thank you for making a stressful time a lot less stressful!Molly and Michael
5/5
TrustpilotBen gets things done !
Ben gets things done !Always polite, helpful & looks to get issues dealt with as fast and as smoothly as possible.A credit to Romans
Dear ShirleyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat estate agents in Fleet
Great estate agents in Fleet. Branch manager & whole team were great communicators from the start of my sale process. Although there were ups and downs throughout, I felt well supported by the team who were warm, professional and positive! Would definitely recommend 😃
4/5
TrustpilotI rent a flat through Romans
I rent a flat through Romans, and my account manager Donna‑Marie Brant does a good job of keeping me informed and communicating clearly whenever there's an issue with the property or tenant.
Dear Gary,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
4/5
TrustpilotHappy Tenant
This is my first couple of months with Romans as a tenant. Special thanks to Jo Hunt for a friendly & smooth inspection this week & Denise for looking after all my emails.
Good afternoon, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
5/5
TrustpilotIn our opinion all the staff at Romans…
In our opinion all the staff at Romans Sandhurst provided exemplary professional support to us for our house move.Above that was Catherine, our hand holder extraordinaire, a patent, kind, tenacious, knowledgeable lady who kept us sane during our particularly stressful house move.Thank you all
1/5
TrustpilotThey will try to take your money
They will try to take your money. dont take no deposit option, we had a end of tenancy professionally cleaned and they still charged us £400 for their cleaning without providing any evidence. Absolute scam!
Dear Kate,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectati on in this instance.Kind regards, Customer Care Team
5/5
TrustpilotGreat Property Management
I have been dealing with Isabella York at Romans for over a year now. She has effectively managed my rental property and renewals. She always responds to emails quickly.
Dear Ash,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHad are 1st house inspection
Had are 1st house inspection. Feel it went well. Had No problems letting take pictures or ask any questions. Got good feed back. Very polite and professional = thanks
Dear Barry,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThey have been as informative as…
They have been as informative as needed. Especially happy with a Move Manager.I think we have been lucky to have had a short and smooth transition.
Dear NatashaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
TrustpilotThank you, Pooja!
Thank you, Pooja, for the prompt, friendly and courteous management of the property we have rented in Reading! We are glad to have you as our point of contact! Great work!
Dear Mathy, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uxbridge.
