Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHelpful
I had the pleasure dealing with David and Shannon in helping us find our new rental property in Wexham. They were quick in responding to any requests we had for the landlord and also gave us all the information that we needed for a smooth transition. As we had a pleasant experience I would recommend speaking to them if you a looking to rent.
Gursharan · 19 August 2022
Agent replied · 24 August 2024
Dear Gursharan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotReview oAvoid Romans Aldershot, Misleading Fees, Poor Property Management, and Thousands Lostf Romans Estate & Letting…
Review of Romans Estate & Letting Agents, Aldershot
SkyWay · 20 May 2026
★★★★★ 4/5
TrustpilotVery helpful and Ellis Rose is a bubbly lady…
Very helpful and Ellis is a bubbly lady to deal with made me feel very relaxed and smiley Will stay connected for the next time thank you Pamela
Pamela · 15 March 2024
★★★★★ 5/5
GoogleThanks to Zara for an amazing service when looking for my first apartment. Highly recommend going to Romans Uxbridge and in particular Zara. Thank you for all your help!
Rizwana · 10 January 2020
Agent replied · 8 January 2025
Many thanks for the 5 star rating! We are pleased we could provide a great service. We hope to be of assistance to you again in the future. Kind Regards Romans
★★★★★ 5/5
TrustpilotWe will only use Romans.
We will, where possible, choose Romans over any other agent, as we feel they are trustworthy and honest. We have used Romans for our last 3 moves. Jack, our valuer, was/is pleasant and knowledgeable.
Russell · 10 September 2024
Agent replied · 23 October 2024
Dear RussellCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Jack a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
Trustpilot5* service
Steve and Nathan were excellent very helpful I have never rented out a property before but they made it hassle free by explaining everything step by step which made it a pleasant hassle free experienceI would not hesitate to recommend them
Linzi · 18 April 2023
★★★★★ 5/5
TrustpilotThe letting department were genuinely amazing!!!
My partner and I have recently moved in to a property with the help of Amanda from Romans and she couldn’t have made the process any easier for us. Unfortunately, there was a slight hiccup towards the end where Romans weren’t at fault, yet she swiftly sorted the issue for us. Any questions we had, she was there to answer straight away and there wasn’t a moment where we were left in the dark at all. Her frequent communication with us was so so helpful seeing as this was the first time we had moved out and she made it feel easy. If you’re going to rent through Romans, definitely ask for Amanda! I couldn’t recommend her enough!
Emily · 14 December 2023
★★★★★ 5/5
TrustpilotExcellent service for property management
I have had a property managed by Romans (previously Dewhurst) for 12 years. I have worked with many people, currently Christine Lancaster, all who have been exemplary and professional. I have been kept in the loop at all times and been offered sound and practical advice. Definitely would recommend as a property management agency.
Zoe · 14 July 2023
Agent replied · 24 August 2024
Dear ZoeCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotRomans are fantastic!
Absolutely unbelievable experience from Romans. We were with Tim Russ and had 4 viewings in 4 months (2 of which I did myself) and then we went with Romans. Aduel came over and we had a long chat and from what he promised I thought we’d go with them. He got people through the door, end of. We had plenty of viewings and within 4 months we are exchanged and completed. FANTASTIC communication, always willing to have a chat or come to our house to speak about things and when the offer came in they kept us up to date with every single step of the process. 1000% recommended if you really want to sell your house. THANKS SO MUCH ROMANS!!
Imad · 8 December 2023
★★★★★ 5/5
TrustpilotJessica Philips - Delivering Exceptional Customer Service
Been a client with Romans for the third year now and they have always been wonderful with their customer service may it be Maint., Property manager or admin staff.Dealing with Jessica Philips our Property Manager for a while now and she has been amazing. She always delivers and is very reliable. Has exceptional customer service qualities. Very swift with her replies and accommodating to our requests. She provides high quality service, is responsive and friendly. I highly recommend this real estate property management to those who want smooth transactions.Wonderful management. Very communicative and patient with customers as well as quick to fix any issues you may have with the property you rent.
Mitch · 8 December 2023
★★★★★ 5/5
TrustpilotA big thank you to Lisa Fazal of Romans…
A big thank you to Lisa Fazal of Romans for her help and professionalism when dealing with some recent property issues.
Consumer · 29 October 2021
Agent replied · 24 August 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleRecently we sold our property through Romans .. I have to say the service throughout was exceptional. SAAD was dealing with us throughout our sale process and he is an amazing in providing the best customer service. All our issues and queries were resolved. Will contact him again for our next house hunt in not too distant future. Thank you Romans for your exceptional service specially Mr Saad Mushtaq.
Saniya · 25 October 2021
Agent replied · 24 October 2024
Dear Saniya Mehra,
Thank you for the great review of our Romans Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
TrustpilotAmazing!
Romans branch agents have been nothing but very helpful and friendly. I cannot praise them highly enough through what has been a tricky move. Branch manager, Stephanie, has been a lifeline throughout the process.Thank you, Romans.
Sarah · 28 July 2024
Agent replied · 24 August 2024
Dear SarahCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 1/5
TrustpilotWe do not recommend Romans as letting…
We do not recommend Romans as letting agents. There are so many 'add on' fees and charges. It was impossible to speak to anyone, who could help us. It took six months, after our tenants had moved out, to receive reimbursement for the damages caused to our property. We would not use Romans, to let out our property, again.
Davina · 23 January 2023
Agent replied · 24 August 2024
Dear Davina Dean,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
GoogleRomans turned it up once again!! an absolute professional service keeping me updated at all times and working well with the current tenants. Big thanks to Alfie and Zara
Callisto · 31 August 2019
Agent replied · 29 August 2024
Hi Jennifer Thank you for the recent 5 star review of our Uxbridge branch. It is very pleasing to read the great comments about Alfie and Zara and we will be sure to pass on your feedback. Don't hesitate to get in touch at any stage as we are always keen to help. Kind regards Romans
★★★★★ 5/5
GoogleI have no hesitation in recommending Roman Estate Agents to prospective landlords. A big thank you to Dale, Zara and the team for providing a professional letting service.
Manjet · 10 January 2020
Agent replied · 8 January 2025
Hi Manjet Thank you for your review. It's great to hear you had such a positive experience with the team at Uxbridge. We will be sure to pass your feedback and comments on. Kind Regards, Romans
★★★★★ 5/5
TrustpilotGreat service
The senior property manager has been with us on this journey when I became a landlord. She is quick in responding to my queries and has arranged promptly for any maintenance work required at the property or for any other issues raised by the tenant. The continuity is great as she is the only agent, I have known during my rental experience and is one of the factors why I have chosen to remain with Romans.
Krishna · 23 February 2024
★★★★★ 5/5
TrustpilotFirst time renters - 5 star estate agents
We've had a great experience using romans to rent our first house. Me and my partner have just got the keys to our new home and romans have made the whole process as simple as possible for us. The team and Jonathan Randall in particular who has been our main point of contact has been overly helpful and quick, we saw the house just over two weeks ago and we finalised and got the keys yesterday. We would like to thank him for all his help and making the experience positive for us.
Emily · 25 November 2023
★★★★★ 5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish letting my property. Thank you Dan and the whole team. :-)
Vernon · 10 May 2022
Agent replied · 24 August 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
TrustpilotJack fisher Bracknell was very reliable…
Jack fisher Bracknell was very reliable at excellent at his job he is a absolute credit to the letting team
Simon · 25 November 2021
Agent replied · 24 August 2024
Dear Simon Cornwall,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotBracknell branch Absolutely shocking…
Bracknell branch Absolutely shocking attitude towards my daughter. Discrimination because she's on universal credit. Had a guarantor the landlord accepted her for the property but the financial reference at Romans said no. They cause upset and stress totally unprofessional. My son in law had same experience in Ashford Surrey . Stay well away from Romans they are liars and make it up as they go along we are now seeking advice against them
Debbie · 17 November 2020
Agent replied · 24 August 2024
Dear Debbie, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Bracknell office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.ukKind regards, Customer Relations Team
★★★★★ 5/5
GoogleAs this was the first time we'd sold a property we were understandably nervous re the reputation of estate agents etc. However in retrospect we were very lucky to find Romans (Bennett Residential) who provided a very professional service with Jacob Cross in particular taking us through the procedures and what to expect while patiently dealing with all our queries and panics in a responsive and sensitive manner. Romans dealt with all the showings and provided good support in assessing the various offers until we arrived at the best one for us.The rest of the process went smoothly thanks to their hard work and support and we would have no hesitation in choosing Romans to handle any future sales.
Tony · 31 August 2016
Agent replied · 29 August 2024
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
★★★★★ 5/5
TrustpilotI first time in UK apply to rent the…
I first time in UK apply to rent the house, Chloe is very helpful and use the heart to listening to me , thank you her again
Anita · 6 March 2024
★★★★★ 5/5
TrustpilotGreat responsive service
Throughout the process, their staff has been really helpful and has offered excellent service. They've been professional and responsive, from figuring out what we needed to comprehending it and providing it. A great option for anyone looking to move to Bath.
Ines · 14 April 2024
Agent replied · 24 August 2024
Dear Ines RotaecheCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
