Romans Uxbridge reviews

★★★★★ 5/5

Trustpilot

Thank You Kerry

Kerry at Romans has made our experience a very good one & she made our day when she called me to say that we had got the property that we really wanted! she has always only been a phone call away, very helpful & it was lovely to meet her In person.I would deferently reccomend Romans to my family & friends.

Tara · 30 January 2023

★★★★★ 1/5

Trustpilot

Very bad experience ....

I rented a flat in Swindon at 15 Periwinkle Court ,flat 15 from the Romans in June 2022 to the end of May 2023.I would like to point out that renting out the property was not a problem at all and everything went quite smoothly.The first problem started in November when after long term rains, the floor in one bedroom started to smell rotten and one walls was covered with mold.After calling the Romans ,manager Jade visited us and admitted there is a problem with the mold and assured us that everything will be sorted out by a specialist.A week later a man from a construction/insulation company sent by the Romans after checking the room suggested to my wife that it would be better for us to start looking at another propertybecause it would be dangerous especially for kids to inhale it.Since then we stopped using the bedroom.From November to the end of May nothing was repaired and additionally in January water started leaking into the ceiling..despite many emails and phone calls to Romans instead of helping with all issues we received rent increase by £100!!!!When our children started coughing every night and myself we decided to leave the property and the end of our contract.In May before we left:Smell of damp and mold everywhere.Rotten blinds and suitcases, leaking ceiling,our clothes in wardrobes covered in mold.Everything done in one year of our tenancy.Before we sent back the keys to the property we spent 8hours in the empty flat for all the cleaning.Now,the Romans demand from me £404 for the after tenancy cost which for me is a joke!The cost is for painting all the walls (all covered in mold ,new blinds covered in mold and rotten,and cleaning the whole carpet stink in damp and covered in mold.so,no thanks,I won't pay a penny even though I offered £150 and it was rejected. Instead I prefer to present my case in court for destroying my belongings and poisoning my family.I hope that for the new tenants somebody has properly done all the issues above as in the UK overpaint mold is illegal.

Rafal · 17 January 2024

★★★★★ 5/5

Trustpilot

I got all the help I needed and timely…

I got all the help I needed and timely feedback. David was wery friendly and extremely helpful

Memory · 26 August 2022

★★★★★ 5/5

Google

Brilliant service, credit to Zara property has come on the market and she kept us in mind and we will soon be moving into the property. Thank you so much Zara!

Brian · 31 August 2019

★★★★★ 5/5

Google

The team over at Romans are great! Zara has been super helpful with finding a suitable rental property and has been clear, concise and proactive in her assistance. Would highly recommend.

Jermain · 31 August 2019

★★★★★ 5/5

Google

Zara, Yvonne are a pleasure to work with. I found them very responsive and very helpful. They always take my concern seriously and try solve all problems efficiently. They provide great service. As a tenant, I have never had a better agency to work with. Thank you for being so friendly but also professional.

Beata · 21 August 2023

★★★★★ 5/5

Trustpilot

Good experience, kudos Nathan

Nathan was fantastic. Helpful, responsive, clear and organised. Overall a good experience with Romans.

Samo · 14 December 2022

★★★★★ 4/5

Trustpilot

Romans helped to rent our first house

Romans helped to rent our first house. Most of the process is through system which is simple and easy for you to access anytime. My key contact is Jonathan Randall who provided a professional and quick response.

Millie · 12 August 2024

★★★★★ 5/5

Trustpilot

We've been very pleased with Romans

We've been very pleased with Romans, especially Aston. She puts you at ease and is very professional.

Jo · 14 August 2022

★★★★★ 5/5

Trustpilot

Amazing service

Amy and the team have been amazing in finding tenants for my property. Extremely happy with their service, would definitely use again

Katie · 9 December 2021

★★★★★ 5/5

Trustpilot

I am a Landlord and have been using…

I am a Landlord and have been using Romans for a few years now. I'm very happy with their services, my property is always well occupied and they are there to help with any maintenance issues. Anais Payne and Megan Setchell who look after my property always do a great job, they are very professional and pleasant to deal with.

Tom · 16 February 2023

★★★★★ 5/5

Trustpilot

What an absolute amazing bunch of

What an absolute amazing bunch of people that work there and a special thank you to Sam Morton who has definitely gone the extra mile to help make the moving process as smooth as possible. I would definitely recommend them.

Graham · 19 June 2023

★★★★★ 5/5

Trustpilot

Very good service

Romans in Market Place, Reading made the selling of our home very straightforward indeed. All the staff we have dealt with have been friendly, professional and efficient. Their recommended solicitors have been very good. Would certainly recommend them

Rosetta · 13 August 2023

★★★★★ 5/5

Google

I recently rented house through Romans i can highly recommend them! Zara the agent who helped us with renting was absolutely amazing!!! She helped us with everything showed us a house and was replying for the messages really quick with every question! Also Alex a property manager does his work Excellent. I recommend them in 100%!

Lukasz · 17 June 2023

★★★★★ 1/5

Trustpilot

Pathetic excuse for an estate agent!

Pathetic excuse for an estate agent!! ****AVOID AT ALL COSTS****So untrustworthy, when renting with this company they have tried to steel money from me and my family, making up lies and not telling the truth about already existing damage inside the property, we think that they are working alongside their own inventory clarks and may have a deal in place to rip people offWe will be going to the media about this!!!!

Fed · 16 July 2021

★★★★★ 1/5

Trustpilot

Avoid this company in renting from…

Avoid this company in renting from them.Nearly 4 weeks since moving outnof one of the managed properties & still no deposit back.No deductions have been agreed & all I get from Romans is stalling tactics in not repaying This might sound a small problem to some, but in my mind it's totally unacceptable. However I am about to seek legal advice on this matter.

Graham · 9 September 2022

★★★★★ 5/5

Google

We recently purchased a property through Romans Estate Agents, Uxbridge and the service we received was impressive. The team (Saad, Arun and Llewellen) were very professional. They were always on hand to deal with any queries we had and very accommodating. It was refreshing that they were also able to respond back to us within a timely manner. Could not fault them! Thank you for your services.PositiveResponsiveness, Quality, Professionalism

LReena · 9 January 2022

★★★★★ 5/5

Trustpilot

Ayse was extremely helpful and…

Ayse was extremely helpful and efficient in handling our move. Very professional. I wish her all the best.

Smriti · 9 June 2022

★★★★★ 1/5

Google

Yeah just don’t do it if you know whats good for you. I definitely will not be renting through these people again. Moving out was like pulling a tooth with no pain medication. Even after move out I’m still being stressed. No no no. I’ll make better choices in future that’s for sure.

Nyasha · 30 August 2023

★★★★★ 5/5

Trustpilot

Helpful and professional

Katie was really helpful from start to finish. Would recommend them

Foo · 6 March 2023

★★★★★ 5/5

Trustpilot

Excellent

George was punctual, concise and we appreciated the time and patience he showed throughout our unique position

Jake · 22 July 2022

★★★★★ 5/5

Google

Fantastic service, good advice and communication throughout the sale process, would highly recommend Romans Estate agents in Uxbridge. Special thanks to Jacob/Bill/George and everyone else in the team for providing the efficient service.

Siz · 31 August 2017

★★★★★ 5/5

Google

I had an amazing experience working with Romans. From the very beginning, their lettings agent Zara understood my needs and preferences, showing me properties that were a perfect fit. She made the whole process smooth and stress-free. Thanks to their expertise, I found a nice place. I highly recommend this state agent.

Mahima · 20 September 2023

★★★★★ 5/5

Trustpilot

Amazing Team

Jessica and team are amazing. Always very helpful and proactive.

Alison · 28 March 2023