Trusted Agent profile
★★★★★
95 reviews across 1 platform
3 Carters Square, Uttoxeter ST14 7FN
Frank Innes's Uttoxeter office at 3 Carters Square is rated 4.6 out of 5 across 95 reviews on 1 platform, including 95 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Uttoxeter office, from every platform, shown as written. First names only.
5/5
GoogleGreat customer service and have been very helpful and informative and very well organised, would highly recommend to anyone looking to move :).
James Jacklin thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleA great service by Milly and Emma. All questions related to a potential rental were answered promptly and professionally via email and guidance provided wgen needed. I have not used this agent before but would recommend them to others in the future. Thank you to both o.f youPositiveResponsiveness, Quality, Professionalism
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI cannot fault the staff at the Uttoxeter Branch. I am always kept fully informed throughout any relet process and on the rare occasion if there are any repair issues, I have every confidence that the professional staff always have everything in hand. Thank you all so much. Highly recommend for a stress free property management service.
Hi, Thank you for taking the time to leave this review. It's great to hear that you have built up a high level of trust and confidence while you have been with us. Thank you for the recommendation as well! Kind regards, Chris
5/5
GoogleGreat service from the team in Uttoxeter. Approachable, responsive and professional. Any issues promptly sorted to a high standard
Thank you for taking the time to leave us this amazing 5* reviewMichaela Krehakova. Kind regards Lucy, Customer Relations.
5/5
GoogleWe had a positive experience using Frank Innes to move into our new flat. The team happily provided room tours and room dimensions for viewings during this pandemic period and were generally very responsive to our queries. Overall, a very easy, quick process during this difficult period.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlewe have worked with Frank Innes for some time as a contractor we find them one of the best company to work with Friendly . Professionalthe staff as a small company a good payment system is a big thing for us we have no complaints there long may it continuePositiveProfessionalism
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleAbsolutely fantastic team. Emma and Milly are always very helpful and professional and go above and beyond to help! If you need a rental property deal with these guys and even the maintenance boys are super helpful. Once again Thankyou for everything!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would highly recommend using Frank Innes in Uttoxeter for any property requirements. The team there of Gemma, Emma and Louise have always been extremely friendly, professional and efficient. I have been using this branch for several years and have always been satisfied with the service and management.
Thank you Alan for your 5* review and kind comments. I'm pleased to hear that you would recommend the team at the Uttoxeter branch. All the best, Mike.
5/5
GoogleAs a young family moving into the area, Jenny in particular has been more then helpful! So lovely and easy to talk to and able to answer any queries we have had. I would highly recommend using Frank Innes when finding a property.
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
4/5
GoogleDespite several changes to the staffing since my property went o the market, each member of the Uttoxeter team worked hard to sell my house and sent me plenty of appropriate viewings. They have helped me overcome all sorts of hiccups and tricky buyer situations that none of us could have envisaged when we set off to sell. They kept in touch and kept my best interests at heart right through the two years, even when two sales fell through due to chain problems. They kept it on track and helped me with every query, however big or small. Mark in particular was excellent.
5/5
GoogleFantastic service. Frank Innes always informed me of the latest properties to rent for my exact specifications. I would recommend Frank innes. If I could give more than five stars I would.PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAbsolutely fantastic so helpful and really good.
Katie Jones thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe friendly, efficient service from all the team at the Uttoxeter branch made the letting and admin side of our urgent move to this new area painless. Definitely get my recommendation as a new tenant.
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleThey’re fantastic and very friendly here! They’re very professional yet easily approachable. It was my first ever property renting experience and they made it very smooth, would definitely use them again!PositiveResponsiveness, Quality, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrank Innes we’re brilliant with me, friendly and very nice, really helpful and kind.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrank Innes have managed a property I rent out for the last 9 years. They provide an excellent professional service for Landlords. They are a friendly team, who are always ready and happy to help with anything.
Thank you for your lovely comments and 5* review. I have passed your feedback and everyone else involved at our Frank Innes branch. Best wishes, Lucy.
5/5
GoogleA very professional team.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GooglePerfect and caring staff at Uttoxeter branch, Best in the business.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlison part of the property management team was very prompt with her response to our issue and was extremely friendly and easy to talk to. 5*PositiveResponsiveness, Professionalism
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleA very professional team.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleReally pleased with how everything was dealt with
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally good experience with everyone at Frank Innes, me and my partner always had very quick and efficient responses, like their service.PositiveResponsiveness, Quality, Professionalism, Value
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI have been a customer for 12 years and have found the service excellent. Sara Hanna from the Uttoxeter branch has always been very helpful and always with a smile.
Thank you Pam for your 5* review and kind comments. All the best, Mike.
5/5
GoogleDuring the process of the Purchase of my flat. I was kept up to date by phone and email very pleased with the service. Thank you to all the staff.
Congratulation on the purchase of your flat. It is great to see that you were kept well informed throughout the process by our Frank Innes team in Uttoxeter. I will make sure i share this 5* review with the entire team at the branch. Thank you, Sarah.
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Frank Innes's Uttoxeter office has 95 reviews across 1 platform: 95 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Frank Innes Uttoxeter is rated 4.6 out of 5 across all 95 reviews, and 4.6 out of 5 on Google from 95 reviews, checked 9 October 2026.
Frank Innes Uttoxeter, 3 Carters Square, Uttoxeter ST14 7FN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.