Beresfords Great Dunmow reviews

Many thanks for the 5 star award for our Great Dunmow office. I am pleased you were impressed by the level of service provided. We really appreciate you taking the time to share your experience with us and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

Hi Lee Many thanks for taking time out to post your recent review. We are all very grateful for your 5 star rating. Steven Bond - Managing Director Residential Lettings

Hi Paul, It is disappointing to see the 1 star review that you recently left. Having checked our entire database, I am unable to locate a record for you so am unsure if we have dealt with you as a customer in any respect? Please feel free to contact me with more information and I will be happy to investigate accordingly. Alison Horsley, Customer Services Manager

Hi Ahsan,It has recently been bought to my attention you have left this review on Trust Pilot which is not a site we subscribe to. I am disappointed with your comments following my correspondence via email earlier this year, to which you failed to respond. At the time I explained there appeared to have been confusion with regards to a viewing you requested. Following investigation of this matter, I was disturbed to learn a member or our staff had been subjected to abusive language, which we will not tolerate under any circumstances. Alison Horsley, Customer Services Manager

Hi LorriAlthough we do not subscribe to Trustpilot, we have been made aware of your recent 1 star review. Unfortunately, your comments were brief and I am keen to find out more about your recent experience of dealing with us.We put a strong emphasis on customer service, and with hundreds of 5 star reviews on another renowned platform we are always disappointed to learn of any client who has been unhappy with the service they have received. You can tell me more by e-mailing: sb@beresfords.co.uk and I can then investigate further.Steven Bond - Managing DirectorResidential Lettings

Hi John, Many thanks for the 5 star review for the team at our Dunmow office, it is much appreciated. I am really pleased that your experience with the office was positive and thank you for taking the time to submit your award. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

Hi Charlotte, Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased that you were impressed by the level of service provided by our Great Dunmow office. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

Many thanks for the 5 star award for our Great Dunmow office. I am pleased you were impressed by the level of service provided. We really appreciate you taking the time to share your experience with us and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

Ioanna, many thanks for taking the time to leave a 5 star review for us. Best wishes Steven Bond Managing Director