Ulster Property Sales (Forestside) Upper Galwally reviews

★★★★★ 5/5

Facebook

A MASSIVE THANKYOU to everyone at UPS Forestside for the professionalism, efforts and interactions in both selling my property and purchasing a new home. This period has been stressful enough but to move house during COVID was a very difficult challenge. But thanks to the team at UPS Forestside for their persistence and dedication to get the sale of my house and m new home over the line - I cannot speak highly enough of the team!!! Big kudos especially to Hollie, Denise, and Andy for all their efforts and keeping me up to date. I would definitely recommended the whole team at Forestside to help buy and sell their house! Thanks again all 👍

Gary · 28 June 2021

★★★★★ 5/5

Facebook

From the moment we walked through the door and met the team, to the handing over of the keys to our new home,we felt supported through the whole journey. We sold and bought through UPS and their professionalism and friendly service provided us with the crutch we needed to ensure this move was stress free. The team oozed top class customer service,everything was explained so we knew what lay ahead and we were given up to date progress. All queries were answered promptly and a solicitor was recommended who worked alongside the team to gain effective results on the legal side. We found our forever home and we are so thankful to the help and support we were given.A lovely gift of a food voucher was waiting for us on arrival to our new home,again a wonderful thoughtful gesture.

Caroline · 25 May 2021

★★★★★ 5/5

Google

Fantastic team of people. Friendly, helpful and very patient!! From start to finish Conor and the staff were top notch and very professional. Couldn’t ask for a better estate agent for selling a property! Thanks again for seeing us through our journey!!

M · 11 October 2025

★★★★★ 5/5

Trustpilot

"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"

I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way. I highly recommend UPS for anyone looking to sell or buy a property. Their commitment to client satisfaction and their effective handling of the entire purchasing process made my experience exceptionally positive. Thanks to UPS, I now own a wonderful new home.

Paul · 4 May 2024

★★★★★ 5/5

Facebook

Huge thanks to Andrew, Denise and the whole team for selling our lovely apartment. You communicated with us at every stage or development which was great. Professional attitude and friendly approach. Highly recommended. Thanks 😊

Clare · 23 August 2019

★★★★★ 5/5

Facebook

Thanks so much for making our move go so smoothly. From our valuation to moving day Andrew, Lesley & Denise were so helpful and there to give advice along the way. Couldn't recommend highly enough

Lindsey · 6 December 2018

★★★★★ 5/5

Facebook

I would highly recommend UPS forestside to anyone selling or buying a house. The whole team is extremely helpful and professional. I just wanted to say a big thanks to Denise, Andrew and Lesley and everyone for making selling my mums house super easy. And for helping me for making the right decisions in every aspect of selling my house. They are amazing!!!!

Chloe · 5 March 2018

★★★★★ 5/5

Google

Friendly staff. Anton is a pleasure to deal with for viewing and Adam liddell is the best mortgage advisor I've ever dealt with. Highly recommend

Robinstanex061186 · 11 April 2024

★★★★★ 5/5

Facebook

I was daunted when I inherited my uncle's house, but my solicitor recommended UPS, and he was right to do so. I was impressed by their professionalism, from the valuation of the house, the production of high quality photos for the brochure, taking care of all viewings and keeping me informed at every step of the process. a big thank you to the team at Forestside.

Lynne · 2 March 2022

★★★★★ 5/5

Google

Great service and a smooth sale. Nothing was a hassle for the ups team

Andrew · 16 February 2026

★★★★★ 5/5

Facebook

I just want to thank UPS Forestside.... All of you.. Andrew... Denise... Lesley.. You are all amazing and I mean that... You were all with me through the whole process... Even though I was Jayne the pain lol... When I walked through the door it was like you were my friends.. Thank you for everything �

Jayne · 13 October 2017

★★★★★ 5/5

Trustpilot

Once again Tom and team ensured the…

Once again Tom and team ensured the sales process was plain sailing. Highly recommend 👍

Martin · 27 April 2024

★★★★★ 5/5

Facebook

We were really pleased with UPS From start to finish...thank you to all of you, especially Therese and Conor.Professional yet caring / saw us through the good and bad days!! We are now in our beautiful forever home and owe a big thank you to UPS for helping us get here!! :)

Patricia · 31 October 2017

★★★★★ 1/5

Google

Not very trustworthy

D.E.X · 16 March 2026

★★★★★ 5/5

Google

Very professional and courteous service. Kept us informed of the process involved and of any developments or issues. Special thanks to Hollie and Denise for their hard work and patience. Great estate agent

Bobby · 11 October 2022

★★★★★ 5/5

Google

With regards to the sale of my late mothers property, I wish to express my total satisfaction with the professionalism, outstanding communication and customer care. All the staff are for sure value added to this business, I would highly recommend UPS.

Angela · 23 January 2025

★★★★★ 5/5

Facebook

Fantastic service, updated regularly and no hassle. Thank you Lezley, Denise and Andrew

Craig · 14 December 2018

★★★★★ 5/5

Google

The UPS team provide an excellent service. They are professional, dedicated, and truly went above and beyond to make the process seamless. Andrew Haylett’s expertise and attention to detail made all the difference. Thank you for your help!

Louise · 12 December 2024

★★★★★ 5/5

Trustpilot

Excellence rarely seen nowadays

We have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Their communication is excellent, and they are punctual and courteous. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.

Lisa · 28 November 2022

★★★★★ 1/5

Trustpilot

What a bunch of lazy con artists

What a bunch of lazy con artists. As tenants we were treated as lesser humans, told that we must keep our obligations even though they constantly ignored their own contractual obligations to the outside of the building resulting in damage to the property through neglect, sending out amatuer ''handy men'' who pretended to fix problems, but in actual fact did nothing, then attempted to blame the the issues on next door neighbours rather than take responsibility. If i were a landlord i would be suing for the inaction leading to the damage to the property, and as a tenant suing for negligence. STAY WELL CLEAR!!

Jim · 15 July 2017

★★★★★ 1/5

Trustpilot

I have never used them to sell a…

I have never used them to sell a property but I would be reluctant to use them as my experience as a prospective buyer over the last 20 years. I have never known to know s estate agent so lack lustre in following upon enquiries, i have had to pester them to arrange viewings, bids not been passed to the seller etc, they really don't seem that fussed for the business.

Eddie · 29 July 2020

★★★★★ 5/5

Facebook

Great experience with UPS. Holly updating me regularly. All staff very helpful. No issue too big. Glad to finally be in our new home.

Sarah · 7 December 2022

★★★★★ 4/5

Trustpilot

UPS outrank other NI Estate Agents.

UPS are the only estate agent that I've ever had contact with that were professional and proficient throughout. I've used others such as CSM, Keyone Property and Morton Pinpoint who all failed to meet their professional obligations in comparison to Ulster Property Sales. I would recommend that any person chooses UPS over their competitors - If the competitor is named above, I would strongly suggest convincing property owners to move their business to UPS instead.

GJ · 17 May 2017

★★★★★ 5/5

Facebook

Very happy with the professional service received on selling our home from all the team in Forestside especially from Andrew and Denise. First class from start to finish. Fully recommend ⭐️ ⭐️⭐️⭐️⭐️

Pauline · 28 June 2021