Trusted Agent profile
★★★★★
160 reviews across 2 platforms
94D, High Street, Uckfield TN22 1PU
Freeman Forman's Uckfield office at 94D is rated 4.4 out of 5 across 160 reviews on two platforms, including 122 Google reviews rated 4.8. The 38 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Uckfield office, from every platform, shown as written. First names only.
5/5
GoogleToby from lettings was really helpful, would recommend
Thank you for your thoughtful 5* review and recommendation Luke! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team at Freeman Forman have been a huge help. Anna called us weekly and built a great rapport with us, really understanding our needs as a family. Highly recommend.
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSuch a lovley friendly team, so helpful during one of the most stressful life events! Would reccomend to everyone. Natasha especially was always on the other end of the phone if we needed anything atall and nothing seemed to much bother. Thank you so much for helping us purchase our very first home.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI’ve been into a few estate agents in town and Freeman Forman were by far the most friendly and welcoming. Offering me a tea as they took me through the properties they potentially had for me. Would highly recommend!
5/5
GoogleDominic and his team have given us excellent service - way beyond our expectations. He has shown a highly professional approach to the letting of our property. We have come to depend on his good judgement in all matters relating to our portfolio and we wouldn't hesitate to recommend him.
5/5
GoogleFive stars to Anna for always being so cheerful and patient, even when faced with a slightly fussy customer or a difficult issue! Her quick responses and willingness to go the extra mile to help have made my move much easier.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFreeman Forman were amazing from start to finish with our house! Very quick to get back to us with any queries, would highly recommend!
Many thanks for your outstanding recommendation and 5* review Kish. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe whole team at Freeman Forman were amazing with our sale, they helped us through the whole process and I would highly recommend them
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from Janine, Jack and Anna on the lettings team. Very friendly and helpful in helping us look for our next home
Many thanks for your marvellous 5* review James. Best wishes, Lucy, Customer Relations.
1/5
GoogleNo chance of getting your valuation unless you tell them you want a quick sale? I can't say for sure but after 2 weeks and 4 calls it's still not here...
5/5
GoogleBest service, cannot thank you enough for our gorgeous new home.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently used the team in Uckfield to buy our new Sussex home. Friendly staff made the whole process easy making the upheaval a lot less stressful (as much are possible when moving that is). Thank You.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleI'm very angry about their policy to not repay the deposit back to the card it was paid from. Unfortunately the person I leant the deposit to has not paid me back the deposit so I am now out of pocket by a large amount.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotComplete disregard for people trying to…
Complete disregard for people trying to buy a home. Never reply to emails even when I contacted another branch to avoid talking to a specific sales agent as we was not getting any response from “Jena” I asked to speak to a new agent as the lack of response from them resulted us in losing the home we wanted I couldn’t be more disappointed in this company. My mortgage broker never got reply’s totally unprofessional was his words. Good luck to anyone who has to deal with them.
5/5
TrustpilotUnbelievable staff
Where do I start. This well established estate agent. Have gone above and beyond.
5/5
GoogleDominic and Naomi were excellent. Professional, friendly and helped us find the perfect house to rent. They also helped to make sure we got settled in and got a few things fixed that we requested. We would definitely recommend Freeman Forman.
5/5
TrustpilotSold within 2 weeks!
We were absolutely thrilled with the service that Freeman Forman provided. They were so helpful and they did everything they could to get our house sold as soon as possible!
5/5
GoogleAnna gave me and my partner great customer service. Highly recommend using Freeman Forman for rentals.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood friendly team, Natasha especially helpful and proactive. House details very good and photos excellent.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery good and pleasant people to deal with they know how to read the brief and point you in the right direction. not pushy or presumptive, just good honest people.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotMisrepresentation of Fact
Freeman forman listed my late Mother's property upon their website and displayed it in their window as "Sold". In fact the sale had nothing to do with them, it was successfully negotiated by another local agent. All requests to remove this were ignored despite phone calls, an email and a visit to their office. This was clearly a misrepresentation by Freeman Forman.
1/5
TrustpilotAbsolutely Shocking never again
Absolutely Shocking. Me and one of my friends rented a house through them a year ago! We used the uckfield branch and I can honestly say they were awful. After we both left the house it had taken them 3 months to give us our deposit back. They didn’t answer our phone calls or emails until we told them we had a letter to take them to court. Funnily enough we then got our money! I must say Janine Spofforth for a lettings manager you are awful at your job. We also felt we were taken advantage of as we are young and it was our first house. I will never use them again. Lesson learnt
1/5
TrustpilotAwful
Freeman foreman’s Uckfield branch is absolutely awful I do not recommend using it!! They never reply to emails or they tell you a load of lies!! It took me 3 months after leaving a property to get my deposit back and I only got it back because I mentioned taking them to court! They told me so many lies like I’ll have it in 14 hours, I’ll have it In a week, I should have already had it and the best one it was put in the wrong account and they will have it to me in an hour!! They were so awful and just never replied to emails and just kept telling me lies. I feel that because I am young and it was my first property they really took advantage of me. I am telling am my friends and family to NEVER use this branch if I could leave minus 5 stars I would!!! As they don’t even deserve one star
5/5
GoogleGreat from start to finish. Friendly team that are happy to help. Highly recommend
Many thanks Natasha for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Freeman Forman's Uckfield office has 160 reviews across two platforms: 122 on Google, 38 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Freeman Forman is rated 4.4 out of 5 across all 160 reviews, and 4.8 out of 5 on Google from 122 reviews, checked 9 October 2026.
Freeman Forman, 94D, High Street, Uckfield TN22 1PU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.