Every review we hold for the Uckfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTop marks for Horley branch!
Just bought a flat in Central Horley with the help of Ellie from Cubitt and West Horley branch. She was always cheerful and helpful, and any time there was anything we needed she was always quick to get back to us. She also put us in touch with a brilliant mortgage broker, in fact, everyone involved at every stage helped the purchase to go through without a hitch. Thanks Ellie!
James · 28 June 2021
Agent replied · 23 December 2024
Dear JamesThank you for taking time to write about your positive experience with Ellie and the team at our Horley branch.It was a great pleasure passing on your kind words, they were all delighted to read your positive comments. Best regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotHannah Brasier is brilliant
Hannah Brasier is brilliant. Always helpful and efficient and keeps a calm head in a crisis.
John · 9 March 2026
★★★★★ 5/5
TrustpilotGreat experience!
Julie, Emma, Maddison and Nicola were all fantastic and finally got my property, in a tough market sold and I have now exchanged contracts.. great service and great team would highly recommend! Cheers guys
Har · 9 August 2024
Agent replied · 23 December 2024
Good Afternoon,Thank you for your kind review - we will pass this on to the team! We're delighted to have helped get everything sorted with your move.Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAbi Valentine-Rugg is a star!!
Abi Valentine-Rugg is my point of contact and she is an absolute star!
Tom · 25 March 2026
★★★★★ 5/5
TrustpilotGreat first experience with Cubitt & West
Daniel Nouari was great, friendly, professional, prompt, and easy to work with. He made the process of setting up our rental painless, even when he had to wait for us to come late on a Saturday. All in all this is a good first experience with Cubitt & West.
Craig · 17 September 2023
Agent replied · 23 December 2024
Hi Craig,Thank you for leaving a review! It's great to hear friendly, professional, and prompt you've found our agent, Daniel, to be and how painless he's made the process of setting up your rental property.Best wishes,Cubitt & West.
★★★★★ 1/5
TrustpilotUnethical practices
Unethical, disappointing and uncaring. The flat I rented was managed by them. It had a major electrical danger and fire safety hazard. Instead of addressing the issue, they kept trying to pass the buck to the block management who in turn passed the buck to them. Meanwhile I was living without electricity for three days already and that too with an infant in the house. Did they care? Of course not. Me and family could die for all they care as long as they get to save a few hundred by fobbing me off. Eventually I had no option but to get a pvt electrician and get the thing repaired. He too said it was a fault with the house and not the block. He did say that it needed extended repair and he has applied a band aid of sorts. But cubit and west did not care.i had to eventually vacate the flat and they have still not refunded the money I paid for the repairs. Instead they found a new tenant and got them to pay higher rent than I was paying without even repairing anything!!!! Try and stay away from them if you can.
Sandeep · 28 August 2024
Agent replied · 23 December 2024
Thank you for taking the time for sharing your concerns. It must have been difficult to be without power with an infant and we are pleased that our lettings team were able to negotiate an early release from your contract, without any penalties. They have also contacted the Landlord for reimbursement for the repairs.The electrics were checked and confirmed safe by a qualified electrician before re-letting the property and there have been no further issues reported by the new tenant. A long-term solution rests with the freeholder and block management company. Kind regardsCubitt & West
★★★★★ 3/5
TrustpilotThank you Tom Hadlow
I have not had many great experiences with Cubit and West, honestly. But Tom Hadlow from the property management dept has been the one shining star in the midst of loads of disappointment. He has been kind, professional, courteous and tried to be helpful. He tried to deliver what he promised but couldn't do so always as his hands were tied by a corrupt organisation. If at all I ever think of using cubit and west again (I'd have to be desperate if I do) it will be because of Tom. All the best to him in his career.
Sandeep · 28 August 2024
Agent replied · 23 December 2024
Dear Sandeep,Thank you for taking the time to share your experience with us. We are truly sorry to hear that your overall experience with Cubitt & West has not met your expectations. However, we are delighted to know that Tom Hadlow from our property management department has made a positive impact. Your kind words about Tom's professionalism, kindness, and reliability are greatly appreciated. We will be sure to pass along your compliments to him. We value your feedback and will use it to improve our services. Should you decide to give us another chance in the future, we hope to provide you with a more consistent and satisfactory experience.Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotBecky is very friendly and supportive
From the first phone call to the end, Becky was very supportive and helpful, as well as her colleagues when she was out of office.Becky was very honest and had great communication. Thankyou for your help
Jack · 17 June 2024
Agent replied · 23 December 2024
Hi Jack,Lovely to hear you had such a great experience with Becky, thanks for letting us know. All the best,Cubitt & West
★★★★★ 5/5
TrustpilotWe had quite a tricky house sale and…
We had quite a tricky house sale and Kerry Ann and her team at Cranleigh were brilliant. Kerry Ann is very approachable and was extremely supportive and helpful during the final days of the sale.
Susan · 4 July 2024
Agent replied · 23 December 2024
Hello Susan,Thank you for taking the time to leave a review, we're thrilled to hear that you had such a positive experience with us. We'll pass your kind words on to the team.Best wishes, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotJulie bramble
What an absolute star Julie bramble has been she was so patient, helpful and always gave me good advice in my moments of stress however many times I called in a day. A massive thank you Julie I don’t know what I would have done without you on the end of the phone over the past few weeks.
A · 7 December 2022
Agent replied · 23 December 2024
Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor at Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotHi I would like to express my thanks to…
Hi I would like to express my thanks to Julie bramble.for her excellent work on our behalf in the sale of 38sandringham road her willingness to be helpful with any queries and at anytime made things so much easier for us and we feel she's a credit and an excellent advert for your company
Amanda · 12 April 2023
Agent replied · 23 December 2024
Good afternoon Amanda,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotA huge thank to the Southsea team
I'd like to say a huge thank you to Maddison and Julie, and everyone else at the Southsea team who sold my house in one day, after patiently waiting for me to be ready to sell (I wanted to find my new home first) and supported me through the selling process before and after offer.Many thanks to all in the team.
Sherria · 26 July 2022
Agent replied · 23 December 2024
Good afternoon Sherria,Thank-you for your kind words about Maddie & Julie from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director
★★★★★ 5/5
TrustpilotAmelia is a great asset to the company
Amelia Grant has been great in the process of searching for a house. I am a first time buyer and have learnt a lot from the information that she has provided. She has put me in contact with a mortgage advisor who has stretched my budget massively and she keeps in regular contact with different property’s when they become available and is always happy to help.
Mark · 11 November 2021
Agent replied · 23 December 2024
Good morning Mark,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Amelia- I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotThank you Cubitt and West!
I cannot thank Cubitt and West enough for helping me with my sale. They got me over the line when I thought I was never going to sell. They are warm, friendly, compassionate and above all, they care about you and the property. They are not in it for themselves, the are wholly working for you. I will be forever grateful to them and would highly recommend. Thank you Cubitt and West.
MISS · 14 December 2025
★★★★★ 5/5
TrustpilotMany thanks
Would just like to say a big thank you to John, Richard, Charlotte and the team for their excellent service .Always professional, efficient, reliable, friendly and helpful.Nothing too much trouble ,very reassuring through every stage of the sale.I would definitely recommend them to anyone thinking of selling or buying a property .Thank you all very much .
Debbie · 17 December 2022
Agent replied · 23 December 2024
Hello Debbie, Thank you for your kind review - we will pass this on to the team! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotStraight forward house move
Once we met David and his team we knew we were in safe hands as this was our first move in 33years we were anxious about what was ahead.Rebecca and Elliot managed the viewings professionally and gave us immediate feedback.David was always available to answer any questions or concerns.we would just like to say Thank you once again to David and the team.
Mrs · 5 April 2022
Agent replied · 23 December 2024
David and his team will be delighted to know that they made you feel this way. They are an experienced team and always endeavour to provide the best service possible. Thank you.
★★★★★ 5/5
TrustpilotThank you
Julie was brilliant when we had any queries on what was going on and no one was telling us anything she was able to clear up any questions or confusion during the purchase process.
Hannah · 5 July 2024
Agent replied · 23 December 2024
Hello Hannah,Thanks for your review, we're delighted you're happy with our service. We wish you all the best in your new home!Thanks again, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotGreat service
Julie, Lorraine and the team at the Southsea branch made buying my house from them a lot more managable! Really happy with the support, communication and updates provided by Julie, who was quick to reply and was able to push things forward when I struggled with solicitors! Many thanks!
Sarah · 15 August 2023
Agent replied · 23 December 2024
Hi Sarah,Thank you for leaving a review! It's great to hear how positive your experience with Julie, Lorraine and the team at Southsea has been and how their support and communication has made the process of buying your house so much more manageable.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotMy wonderful house hunting experience with Abbie
I had a very wonderful, transparent and clear cut experience with Cubitt & West letting agency.Abbie Tallack is the best,she made me feel at home,she gently put me through all the process,this was the most wonderful experience I have had with housing, expecially for a new person in the UK. And she was honestly thorough too. Thanks Abbie.
Esther · 25 October 2022
Agent replied · 23 December 2024
Good morning,Thank-you for the kind words about the Portsmouth Lettings team and in particular Abbie. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
GoogleGreat team! Richard Jordan and Fred all really helpful, nothing was too much trouble when ever we called to arrange viewings etc. Garry with the updates and help chase the progress was second to none. Thank you for helping us move! Would recommend without a doubt.
Jamie · 10 October 2025
Agent replied · 22 November 2024
Hello Jamie,
Thanks for leaving us such a lovely review, we really appreciate it. We're … More
★★★★★ 5/5
TrustpilotExcellent
Alia was brilliant, supported me through everything even when there was a number of bumps in the road. First time buying and knew very little about the whole process, she made everything clear and helped me every step.
Alex · 11 April 2024
Agent replied · 23 December 2024
Hi AlexMany thanks for your review about Alia. We are so glad she has helped you out being as you are a first time buyer as it can be very daunting. We will be sure to pass on your comments to her and wish you the best of luck.Best wishesCubitt & West
★★★★★ 5/5
YellUckfield Lions' Community Event
Cubitt & West were very supportive of the Uckfield Lions' Jubilee Picnic and Car Boot Sale held on Sunday June 5th. by setting up estate agent boards in Uckfield advertising the event in advance. There was great attendance by the community despite bleak yet dry weather conditions. Uckfield Lions will definitely appreciate their support again for their annual event next year.
RobC-582 · 6 June 2022
Agent replied · 10 October 2026
Hello, Thank you for your kind review - we will pass this on to the team! Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotPro Active Company
The valuer/salesman Scott was very professional, friendly, approachable, and pro active. He certainly sold the company and their services well, which would make me want to use them to sell my property.
Coral · 28 July 2024
Agent replied · 23 December 2024
Hi Coral,Thank you for your lovely review! We're thrilled to hear that Scott's professionalism and friendly approach made a positive impression on you. We're here to help you move forward whenever you're ready.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotCranleigh Cubitt and…
I can’t recommend Cranleigh Cubitt and west enough. Putting our house on the market just before a pandemic wasn’t what we had planned, but the team at Cranleigh branch was so helpful and provided us with regular updates. Kerry-anne went above and beyond to answer any questions I had or worries, even if this was out of office hours. The whole team are incredibly friendly and helpful.
Jessica · 10 June 2021
Agent replied · 23 December 2024
Dear JessicaMany thanks for your review and recommendation. I am so pleased that you found the Cranleigh team to be so helpful. Kerry-Anne consistently goes out of her way to assist our customers. She and the team at Cranleigh will be delighted to read your complimentary review. Kind regardsBecky Jennings, Operations Director, Cubitt & West
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