Trusted Agent profile
★★★★★
73 reviews across 1 platform
38 Church Street, Twickenham TW1 3NR
Milestone and Collis's Twickenham office at 38 Church Street is rated 4.1 out of 5 across 73 reviews on 1 platform, including 73 Google reviews rated 4.1. Checked 9 October 2026.
Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
5/5
GoogleI needed a set of keys following an accident in the family. I just wanted to thank the Twickenham branch for their understanding and help during a very difficult period.
Thank you for taking the time to leave a review during a difficult period. Keith & the Team at Milestone & Collis.
5/5
GoogleThe agents on the lettings department are really great and friendly, help us to settle in smoothly
Dear Joseph, thank you for taking the time to leave a review, it is much appreciated. Wishing you well in your new home. Keith & the team at Milestone & Collis.
4/5
GoogleI have let through M&C for the last 4 years, and have always found the lettings team to be responsive and caring. Though the flat I rented and landlord weren't always up to scratch, as estate agents go I would definitely recommend them. AnnaPositiveResponsiveness, Professionalism
Thanks for taking the time to leave a review. Keith and The Team at Milestone & Collis
5/5
GoogleExcellent customer service. Keith the letting manager is so helpful and available. Really recommended.
Dear Giorgio, thank you for taking the time to leave a review, we wish all the very best in your new home. Keith & the team at M&C.
5/5
GoogleAn incredible supportive team really focused on the clients' needs. It is already our third rental renewal. And we hope for more to come. Thank you!
Thank you for taking the time to leave a lovely review. Keith and the team at Milestone & Collis
5/5
GoogleMilestone & Collis have been very helpful and kind. Would recommend renting through them. Thanks
Hi Laura, thanks for taking the time to leave a review, I am pleased you were happy with our service. We wish you well in your new home. Keith & the team at M&C
5/5
GoogleCouldn't ask for a friendlier set of people. They cut through the usual pantomime you are forced to participate in with other estate agents and simply treat you like a human being. Nothing is too much for the team and I could not recommend them more. Thank you.
Thanks for taking the time to leave a review. Keith and The Team at Milestone & Collis
5/5
GoogleBrilliant customer service with friendly and helpful staff ! Highly recommended.
Danut, thanks very much for your 5* Review, I am pleased that you were happy with our service. I am glad that you have settled and we wish well in your new home. Keith and the Team at M&C.
5/5
GoogleI've received a great service from Milestone & Collis. I live quite a long way from the property I'm letting and they've made everything so easy for me. I couldn't be happier with my experience.
Hi Liz, thank you for your lovely 5* review. It has been a pleasure finding you a tenant, I am pleased that you have been happy with the service. Keith & The Team at Milestone & Collis.
5/5
GoogleExcellent, extremely helpful staff! Very satisfied with my experience.
Dear Joshua, thank you for taking the time to leave a review, I am pleased you were pleased with the service. Wishing you all the happiness in your nerw home. Keith & The team at Milestone & Collis.
5/5
GoogleWe appointed Milestone & Collis to rent out our 2-bedroom flat in Twickenham at what we thought would be a tricky time of year (late December/early January) but they found us tenants quickly. We even spotted Sandrine, the manager, at her desk working on our case a couple of days after Christmas! We've been very impressed with their helpfulness, professionalism, communication and approachability, and are pleased we selected them from the three or four estate agents we visited in the area. They've also been helpful in recommending tradespeople, even though we only have a tenant finder agreement with them.
5/5
GoogleBrilliant staff and great support!
Hello Ahmed, thanks for taking the time to leave a review, I am so pleased we were able to find your new home. We wish you nothing but happiness in your new property and to a long and successful tenancy. Keith and the Team at M&C.
4/5
GoogleEstablished local firm, who generally provide a good service and appreciate that the tenant is the customer. Lesley Stallard deals with renewals in an effective and helpful way.
Dear David, thank you so much for taking the time to leave a review, and for your kind words. Keith & The Team at Milestone & Collis.
5/5
GoogleWhen I first came to London, I let my property from Milestone&collis Twickenham brunch. All staff are very professional and helpful. I absolutely recommend this estate agency, if you want to let or sale your property.
Thanks for taking the time to leave a review. Keith and The Team at Milestone & Collis
5/5
GoogleExcellent, extremely helpful staff! Very satisfied with my experience.
Dear Joshua, thank you for taking the time to leave a review, I am pleased you were pleased with the service. Wishing you all the happiness in your nerw home. Keith & The team at Milestone & Collis.
5/5
GoogleAn efficient property management company. I have worked with Milestone and Collis for over 40 years and find them responsive and caring.
Hello Martin, thank you for your 5* Review of our service. Keith and the Team at Milestone & Collis.
1/5
GoogleTerrible experience. I do not advise contacting this agency. they work slowly, just as they completely change the conditions as they want, try to pull out as much fashionable money as possible.
Hi KV, Thank you for your review. I would like to know a little further regarding your “try to pull out as much fashionable money as possible” comment. We look forward to hearing from you. Kind Regards, Milestone and Collis
5/5
GoogleJust renewed for year two. Good experience overall with them.
Hello Emma, thank you for taking the time to leave a review. Glad that you have been happy with the service. Keith & the team at Milestone & Collis.
5/5
GoogleGreat experience and service from Milestone & Collis, especially Ed - he went above and beyond than the average chain agency. Highly recommend!!
Thank you for leaving a review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your 5* Reveiew, much appreciated. Keith & the team at M&C.
5/5
GoogleRating only, no written review.
Thank you for leaving a 5 star review - I am please you have been happy with our service, we wish you well in your new home. Keith & The team at Milestone & Collis.
1/5
GooglePoor
Hi Lee, Many thanks for your 1 Star based upon Professionalism; please can you elaborate in order for this to be reviewed by our team. Kind Regards, Milestone and Collis
1/5
GoogleRating only, no written review.
Hi Esther, Many thanks for your 1 Star without any comment, please can you elaborate in order for this to be reviewed by our team. Kind Regards, Milestone and Collis
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Milestone and Collis's Twickenham office has 73 reviews across 1 platform: 73 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Milestone and Collis is rated 4.1 out of 5 across all 73 reviews, and 4.1 out of 5 on Google from 73 reviews, checked 9 October 2026.
Milestone and Collis, 38 Church Street, Twickenham TW1 3NR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.