Martin & Co Twickenham reviews

★★★★★ 5/5

Google

I had an excellent experience with Martin & Co Twickenham Lettings & Estate Agents. The team was professional, responsive, and genuinely helpful throughout the entire process. They took the time to understand my needs and made everything feel smooth and stress-free. A special shout-out to Harjot Matta, who was outstanding from start to finish. Harjot was incredibly attentive, knowledgeable, and always available to answer any questions. Their support and dedication really made a difference and gave me complete confidence throughout. Communication was always clear and timely, and the team’s knowledge of the local market really stood out. What impressed me most was their friendly and approachable attitude! They truly go above and beyond. I would highly recommend Martin & Co Twickenham to friends and family!

Navraj · 23 March 2026

★★★★★ 5/5

Google

Outstanding Service, Highly Recommend Elisha! Elisha was an absolute pleasure to work with and played a crucial role in helping us secure our property. From the very beginning, she was professional, knowledgeable, and always available to answer our questions. She guided us through the entire process with confidence and ease, ensuring everything went smoothly. Her attention to detail, prompt communication, and dedication made all the difference. She truly went above and beyond to help us, and we couldn’t be happier with the outcome. If you’re looking for someone who is reliable, proactive, and genuinely cares about their clients, Elisha is the one to trust. Thank you, Elisha, for making this experience such a positive one! Thank you to the whole team at Twickenham

K · 30 March 2025

★★★★★ 5/5

Google

My favorite agency to work with when renting a property because they have a very kind, attentive team who ensures every detail is carefully considered and make it very very simple and professional to rent a home. Elisha helped us find a home, and when we found one we really loved she really helped with all the official stuff and paperwork and seamlessly made us rent that apartment! Yuka was our house manager there and I am very very grateful to have worked with her. She replied my comments regarding fixtures about the house immediately, she communicated them to the landlord and created a friendly communication between us, when there were problems she always acted so nice to me and helped me solve them instead of making me feel powerless or guilty. She listened to every problem I had. She helped me use the appliances in the house. Most importantly she always had a smiling face when I went to their office or when I called her! That made everything easy. I am genuinely grateful and I hope to work with them again in the future! Thank you for everything <3

Öykü · 20 November 2025

★★★★★ 5/5

Google

Yuka was amazing today. She was incredibly kind and went above and beyond, taking extra time to support both me and my brother. She made sure we had all the information we needed while being genuinely supportive throughout. We are very grateful, thank you Yuka. We have always had a lovely experience with Martin & Co Twickenham.

Molly · 22 May 2026

★★★★★ 5/5

Google

We had a fantastic experience with Martin&Co. A huge thank you to Yuka Gordon and the entire team for their exceptional service. We were treated so well from start to finish, and the attention to detail was impressive. We are extremely satisfied with their work and highly recommend their services!

Mariana · 22 April 2026

★★★★★ 5/5

Google

We have used Martin and Co for over 10 years to rent out our property. They have always quickly found tenants for the flat and been great to deal with. Particular thanks to Elisha and Yuka who always provide professional and informed advice and respond swiftly.

Rosie · 31 December 2025

★★★★★ 5/5

Google

Martin &co Twickenham Letting& estate agents were very helpful and done the letting so quickly . (Prabjot Singh) was very helpful I would recommend them. Thanks Mandeep sanghera ( Landlord)

Mandeep · 22 April 2026

★★★★★ 5/5

Google

I had a fantastic experience with the team at Martin & Co Twickenham. Throughout the process, everyone was professional, helpful, and quick to respond. At one point, an issue needed to be escalated to the manager, Harjot, and I’m so glad it was. He went above and beyond to resolve the situation, making sure everything was handled smoothly and he genuinely cared about reaching the best outcome. As a nice touch, they even offer free coffee when you visit.

Kiran · 23 March 2026

★★★★★ 5/5

Google

My girlfriend and I had been struggling to find a property that allowed Dogs and Shelly came in and she found us a property extremely quickly, that we are now moving into next month! So excited. Shelly has been a superstar from the start. Genuinely a lovely person, professional and just good laugh to be around. The manager of the branch was also very helpful and assisted where needed. Shame not all businesses you deal with are like this.PositiveProfessionalism

Dan · 15 July 2022

★★★★★ 5/5

Google

I just wanted to write a few complimentary words on here to say how amazing the lettings team have been. I rent out my 2 bed apartment via Martin&Co as I no longer live in the area and the service I receive is second to none especially from Yuka. She has recently projected managed a number of issues and is in the process of single handedly managing a full refurb so I can re-let it on the market. As a landlord, Yuka and Martin & Co make my life easier in what are difficult times for landlords and tenants alike. Thank you!

Ady · 30 March 2025

★★★★★ 5/5

Google

Elisha Morris is an asset to your company. She has been so helpful, and made the transition swift, ensuring she is available to answer any of our questions, and facilitate our requests. Thank you😊 …

Cioinaru · 22 January 2026

★★★★★ 5/5

Google

Elisha Morris was helping me find a rental property for me and my daughter. She was really helpful and responded to my emails quickly. Very professional :)

Sumiti · 13 February 2026

★★★★★ 5/5

Google

Excellent communication and negotiation skills Thank you Yuka!

Martine · 22 June 2026

★★★★★ 4/5

Google

As someone who just walked in off the street one day looking for help in locating a building surveyor, I would like to thank Yuka Gordon, who helped me find a less expensive alternative and then to find a contractor to do the needed work in …

Ed · 13 July 2025

★★★★★ 5/5

Google

Elisha was super helpful, I needed to move in within short time and she made everything happen. I’m super happy with the great communication and all the help I received.

Pacaleanu · 19 December 2025

★★★★★ 5/5

Google

We recently got accepted to rent and Elisha has been absolutely fantastic from the get go. Elisha has been super friendly and helpful through the whole process. Thank you so much.

Kelz · 10 December 2025

★★★★★ 5/5

Google

Elisha was great to work with. She was always available, answered all of our questions promptly, and made the whole process smooth and stress-free. Highly recommended.

Valentin · 22 January 2026

★★★★★ 5/5

Google

It was so refreshing to deal with an honest, open and super helpful estate agent which is led by a woman who really understands customer service. From the moment I met with Lauren, I knew that I was in safe hands. All the way through the selling process, we had strong guidance, support and a willingness to do what was in our interest to sell the house that we had lived in for 20 years. I really would encourage people to see past the 'sales chatter' from the other estate agents in Twickenham and go with someone that is truly there for you when things get difficult. I know that they had my back every time!

Joanne · 15 October 2024

★★★★★ 5/5

Google

The team has been very supportive in replacing damaged bedframe , especially Yuka, she was so cooperative with quick reimbursement ,replacement and suggested a good waste disposal guys for broken ones.

Priyanka · 9 October 2025

★★★★★ 5/5

Google

After almost 20 years of good service from Martin and co as our property agents, we had a couple of tricky years and were considering moving - until Lauren was assigned as our new agent, what a gem! She is responsive, sensible and proactive - we've never had a proactive agent before! She is just amazing and I am so reassured that our property is in her hands, it takes so much stress off. Thank you Lauren!

Sarah · 24 October 2023

★★★★★ 5/5

Google

Good experience letting via Martin and co in Twickenham - Prabjot acted quickly to get the letting set up and had a number of viewings booked in within days of the listing being live. Good communication and kept me updated throughout

Dominik · 25 July 2026

★★★★★ 5/5

Google

A very professional agent company. A huge thank you to Elisha for her patience and thoughtfulness in helping us find a perfect place to stay.

Amiee · 23 October 2025

★★★★★ 5/5

Google

Yuka has been incredibly helpful and responsive in dealing with a few issues in the flat. She acted promptly and kept me updated throughout the process, which made everything much smoother. I really appreciated her support and efficiency.

Virginia · 7 June 2025

★★★★★ 5/5

Google

The team has been very supportive in sorting out a serious issue whereby a leak in my apartment damaged the apartment below. Yuka in particular, managed the issue from start to finish, liasing with the tenants in both apartments, the landlord of the other apartment, electricians, plumbers, builders and decorators. I was kept informed of the ongoing progress and consulted every step of the way. Very happy with the service.

Neil · 11 November 2025