Trusted Agent profile · Twickenham, Surrey
★★★★★
1,535 reviews across 1 platform
84 Heath Road, Twickenham, Surrey, TW1 4BW
Part of Dexters, see every office.
Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
5/5
GoogleJosh supported us in our house search process. He's really caring, kind and quick to act. He found properties that fit our taste. Thank you for all your support.
Dear Hazal, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleVery pleased with my tenancy agreement, which Dexters helped to secure. Particularly impressed by the professionalism of Scarlet Dace - her approach is very client-friendly and negotiation skills are superb. Thanks for an excellent service!
Dear Olga, We greatly appreciate you putting aside the time to submit a review about our Twickenham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleThe staff at Dexters in rental department were honest , helpful, and really listened to what I was looking for and my budget and found me a property I really love. One offer had been out in they were very prompt at moving it all though, Beau who I was mostly dealing with was super friendly and help and answered all my questions promptly. Highly recommend
5/5
GoogleIt’s been a pleasure dealing with Delphine during all these months. She’s always had a positive attitude and willingness every time an issue has come up. She’s definitely a key member of the staff.
Dear Mariana, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAfter a bad experience with a local Twickenham agent I turned to Dexters to help me sell my flat. Claire gave me honest advice and we sold within 10 days. I would recommend Dexters.
Dear Catherine, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleAs a contractor i was very pleased with the efficiency and professionalism of Maria from lettings. She is very helpful with sorting the necessary keys needed and always has a smile on her face.
Dear Daniel, We appreciate you taking the time to submit your review regarding the service you received from our Twickenham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFantastic account team always going above and beyond.
Dear Oscar, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIt’s been a pleasure dealing with Delphine during all these months. She’s always had a positive attitude and willingness every time an issue has come up. She’s definitely a key member of the staff.
Dear Mariana, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our … More
5/5
GoogleAs a contractor i was very pleased with the efficiency and professionalism of Maria from lettings. She is very helpful with sorting the necessary keys needed and always has a smile on her face.
Dear Daniel, We appreciate you taking the time to submit your review regarding the service you received from our Twickenham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAfter a bad experience with a local Twickenham agent I turned to Dexters to help me sell my flat. Claire gave me honest advice and we sold within 10 days. I would recommend Dexters.
Dear Catherine, We are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleVery good to have Joanna Dear on top of everything. Such a pleasure to have such a reactive team behind us. Your response time is brilliant, and it's never a struggle to get things done!
Dear Pieter, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWent in and the whole team were so friendly and helpful answering my questions and advising me.
Dear Emma, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat experience using Dexters to rent out our flat. Rob C was always contactable and ready to help and got the whole process sorted a lot quicker and more smoothly then we had anticipated.
Dear Jeremy, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
1/5
GoogleIf there is zero I would give zero point worst agent ever!
Dear Amy, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad an amazing viewing experience in the twickenham branch with a member of staff called Jessica, she made me feel very comfortable and brightened up my day. Staff like her make a company amazing.
Dear Pavan, we are really pleased to read your positive review regarding the service from our Twickenham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleRhys did a great job with managing a change of tenant for me. Kept me up to date on everything and ensured I didn’t have a void at all. Top job.
Dear Andrew, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleJosh over at Dexters is fantastic to deal with. Really relatable, seems to understand what we need, and is really honest which I really appreciate. Happy to recommend.
Dear Tracey, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleAmazing professional service - the agent has kept the communication clear throughout the whole process. The whole @Twickenham team has been amazing and Taylor has provided excellent customer service.
Dear Allishba, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleTaylor McNeil was fantastic to work with - super helpful and very responsive. He made a complex move much easier and was a pleasure to work with. Highly recommended!
Dear Drew, Thank you for taking the time to leave such great feedback regarding your experience with Taylor and our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
Googlevery happy with Dexters in selling my property. you want Nina Gallagher on your team!
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJust Sold through Dexters :-) Great job! They never gave up We lost our 1st buyer due to covid redundancy, Kristopher soon … More
Dear Jayne, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleI was pleased to meet Robert Curtis. He is a deligent and trustworthy professional that helped me with the flat renting process. I would definitely suggest him and his team.
Dear Dimitris, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleVery satisfied with the services provided by Taylor McNeil, always very attentive to all the details and responsible, choose the best professionals and save your time. They certainly exceeded my expectations
Dear Marcel, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThe staff at Dexters in rental department were honest , helpful, and really listened to what I was looking for and my budget and found me a property I really love. One offer had been out in they were very prompt at moving it all though, Beau who I was mostly dealing with was super friendly and help and answered all my questions promptly. Highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
