Trusted Agent profile · Twickenham, Surrey

Dexters Twickenham reviews

★★★★★ Excellent

1,535 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

Part of Dexters, see every office.

Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,535 reviews on 1 platform, including 1,535 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

1,535

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

I have nothing to complain about. They are quite strict about renting a property, but it is necessary. … More

Wagner · 30 December 2022

Agent replied · 30 December 2023

Dear Wagner, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Excellent service, Alfie helped us find the most suitable home to move to. He was very polite, helpful and efficient.

Khaled · 30 December 2022

Agent replied · 30 December 2023

Dear Khaled, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We rented our next house with Dexters Twickenham and the process was great! Rhys Davies helped us find a little gem and supported us throughout the process. Really recommend this agency!

Soha · 30 June 2021

Agent replied · 30 December 2023

Dear Soha, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

From the very 1st time of meeting Tadhg I felt comfortable and at ease. He is friendly, easy to communicate with and very helpful. Excellent service. Thank you.

Jacinta · 30 December 2021

Agent replied · 30 December 2023

Dear Jacinta, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Nina & George at Dexter's were fantastic - as we bought our first ever home. Super responsive, proactive & helpful whenever called upon. I would highly recommend them.

Jai · 30 December 2021

Agent replied · 30 December 2023

Dear Jai, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Rob has made the process of finding our dream flat completely stress free - efficient, straightforward and incredibly friendly. I absolutely recommend Dexters and will always use them from now on.

Sabrina · 16 June 2021

Agent replied

Dear Sabrina, Thank you for taking the time in providing such lovely comments about Rob in our Twickenham office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I had a very good experience, very helpful staff. Glad to get help from Harriet to find my ideal property. She also was very helpful to speed the process of renting. … More

Masoumeh · 30 December 2020

Agent replied

Dear Masoumeh, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Mr. Gurung found a great house for my family! Thank you!

Francisco · 1 September 2023

Agent replied · 30 December 2023

Dear Francisco, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

I have been searching for a property to rent around Kingston and I found this agency really professional and kind. I would also like to thank them for their advice and support.

Afshin · 12 February 2021

Agent replied

Dear Afshin, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Nitesh handled my letting process quickly and efficiently, allowing total peace of mind throughout a usually very stressful process.

Stephen · 30 December 2022

Agent replied · 30 December 2023

Dear Stephen, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

It is not recommended, wasting time, for any offer they force the buyer to talk with a mortgage broker!

Fariborz · 30 December 2022

Agent replied · 30 December 2023

Dear Fariborz, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Peter from dexters is really professional and answered all the questions I had regarding my hunt for a house.

Georgie · 30 December 2022

Agent replied · 30 December 2023

Dear Georgie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have seen a few properties marketed by Dexters with Josh as our Lettings Consultant. It was a very pleasant experience - high professionalism and great attitude to the customer needs.

Dmitriy · 20 April 2021

Agent replied

Dear Dmitriy, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Dexter’s, especially the letting consultant Tadhg, have been very proactive with helping us find a new property to rent that meets our requirements in the Twickenham area.

Cheryl · 30 December 2021

Agent replied · 30 December 2023

Dear Cheryl, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Josh provided me with a very professional and helpful service today and provided me with useful information on the rental market. I look forward to dealing with Dexters in the future.

Clive · 7 April 2021

Agent replied

Dear Clive, Thank you for taking the time to leave such great feedback regarding your experience with Josh in our Twickenham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Great experience! Rhys provided excellent customer service and was very efficient and professional when answering questions regarding our rental process. I highly recommend Dexters and will be using them for the future

Kiran · 12 January 2021

Agent replied

Dear Kiran, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Had a lovely viewing with a girl called Jessica. Very enthusiastic and she knew what she was talking about ! Definitely a breath of fresh air compared to previous experiences I’ve had with other companies!! 10/10

Ella · 4 October 2019

Agent replied

Dear Ella, Thank you very much for your great review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I was looking for a great two bed flat in the Twickenham area, and fortunately with the help of Rhys I found it! Rhys provided a smashing service and made the process a pleasurable one

A · 22 January 2020

Agent replied

Dear James, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I was looking for a great two bed flat in the Twickenham area, and fortunately with the help of Rhys I found it! Rhys provided a smashing service and made the process a pleasurable one

James · 31 December 2019

Agent replied · 30 December 2023

Dear James, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to … More

5/5

Google

I would highly rate the property management team at twickenham dexters. We always get a quick response and any issues dealt with in a timely manner for the property we rent. Particular thanks go to Joanna.

Hanna · 29 July 2019

Agent replied

Dear Hanna, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Dexters were extremely professional and helped along every step of the way with what turned out to be quite a stressful sale. Thankfully Dexters were so on the ball and helped ease us through. Thank you.

Liz · 29 July 2019

Agent replied

Dear Liz, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Twickenham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

It has been a pleasure working with Nitesh. Prompt and professional communication.

Lauris · 3 July 2023

Agent replied · 30 December 2023

Dear Lauris, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Beth from Dexter's was very helpful and friendly. Nothing was a problem. Organised everything promptly, didn't have to chase for any information. Great service all round!

Agata · 30 December 2021

Agent replied · 30 December 2023

Dear Agata, thank you for your 5* review. We are so pleased your experience with Beth couldn't have been any better. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

Very satisfied with the services provided by Taylor McNeil, always very attentive to all the details and responsible, choose the best professionals and save your time. They certainly exceeded my expectations

Marcelo · 30 December 2020

Agent replied · 30 December 2023

Dear Marcel, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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