Trusted Agent profile · Tunbridge Wells · Kent

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Your Move Tunbridge wells reviews

4.5

★★★★★ Excellent

416 reviews across 2 platforms

18 High Street, Tunbridge Wells, Kent, TN1 1UX

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Your Move's office in Tunbridge Wells, Kent, at 18 High Street, is rated 4.5 out of 5 across 416 reviews on two platforms, including 415 Google reviews rated 4.5.

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4.5 / 5

415

Reviews on Google

This office

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1.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

Outstanding customer service. The team here are leaps ahead of everywhere else I’ve been. A genuine glow as soon as you walk in and followed up by really helpful, honest advice and care, and further backed up by keeping you in the loop and making you feel top of their list. Lauren showed me around multiple properties and was great at helping me see each one as a possible home. Thank you for all your help x

Ollie · 5 September 2026

Agent replied · 25 August 2026

Thank you Ollie for your very kind review. We wish you all the best in your new home!

5/5

Google

Nothing but good things to write about Your Move Tunbridge Wells. A special thank you to Lauren, Katy and the rest of the team at the office for their professionalism throughout the purchase of our new home. Every time we called or emailed, we always received a prompt response which allowed the purchase to be smooth, easy and stress-free.

T · 5 September 2026

5/5

Google

The service was excellent and the whole process was smooth, quick and completely stressfree. I really want to thank Adam Pearce and Amy for their support. They understand the needs and situation of each client. And I believe, that made the difference from other agency.

Sourav · 5 April 2026

Agent replied · 30 March 2026

Hello Sourav, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team

5/5

Google

Hayley Coltham has been an excellent property manager. She is always responsive and easy to contact, and whenever an issue arises, she arranges for it to be resolved quickly and efficiently. Definitely recommend!

Carolinepimms1984 · 30 June 2026

Agent replied · 1 July 2026

Thank you so much for your wonderful review Caroline! Your Move Lettings Team.

5/5

Google

We were extremely pleased with the professional, efficient, and genuinely friendly support Katy and her team provided. We would recommend them without hesitation.

Marie · 3 September 2026

Agent replied · 3 September 2026

Thank you so much for your lovely review Marie, it has been a pleasure helping you! Wishing you all the best in the future, Emily smith

5/5

Google

I recently used Dutton Gregory Solicitors for the sale of my flat and I was very happy with their work. Lily handled everything professionally and kept me well informed throughout the process. The transaction went smoothly from start to finish and I really appreciated her clear communication and efficiency. I'd definitely recommend Dutton Gregory for anyone looking for reliable services.

Anna · 20 November 2025

Agent replied · 20 May 2026

Good afternoon Anna We're so pleased that Lily was able to support you, and that you appreciated her approach. Thank you for providing this feedback; we'll be sure to pass this onto Lily. Mark Dutton Gregory

5/5

Google

Very responsive and easy to work with during tenancy application. Adam and Amy were really helpful through all stages.

Jake · 18 September 2026

Agent replied · 26 September 2026

Thank you so much for your wonderful review Jake! It was a pleasure helping you and finding your new home! Your Move Lettings Team.

5/5

Google

Adam has been absolutely brilliant! He showed us around some excellent apartments and in the first day we had found the property for us. Adam communicated clearly and concisely and helped us secure our perfect next home! Thanks so much and we appreciate all the help we’ve received so far! It’s a very smooth process!

Callum · 15 December 2025

Agent replied · 23 December 2025

Hello Callum, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team.

5/5

Google

Purchased a flat with their help recently - they were all so helpful, and made the entire process so much smoother/ less intimidating. Special thanks to Emily and Katy, who were very kind and accommodating. Couldn’t recommend more highly.

Karl · 21 April 2026

Agent replied · 24 April 2026

Thank you for your lovely review Karl! If there is ever anything we can help you with in the future you know where we are! Wishing you all the best! Katy Jewell

5/5

Google

Your Move have been outstanding in their determination, motivation, and tenacity in helping us sell our home. After having our property on the market for over four months with very few viewings, we moved estate agents to Your Move, where they refreshed our advert and captured fantastic aerial footage that really showcased the house at its best. Despite the downturn in the market, they never lost focus and continued to support us throughout the entire process. In total, it has taken two years to sell, and there were plenty of curve balls along the way, but the team remained committed and made sure we got over the line and were able to buy our dream home. We genuinely couldn’t have done it without them. Emily and Katy, in particular, have been incredible.

Christopher · 5 June 2026

Agent replied · 27 May 2026

It has been an absolute pleasure helping you and your family Christopher! We finally got there, and I am delighted that you are now in your dream home! If there is ever anything that we can help you with in the future, you know where we are 🙂 Wishing you all the best, Katy Jewell. …

5/5

Google

Quick and easy. Great customer service from all staff i interacted with. Especially Amy and Adam. Thanks everyone. Fully recommended.

Biff · 7 August 2026

Agent replied · 8 August 2026

Thank you so much for your wonderful review Greg! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.

5/5

Google

Fantastic response time from this team. We had a quick turnaround from viewing to moving in with no issues. Adam was great and I’d highly recommend!

Protein · 25 June 2026

Agent replied · 27 June 2026

Thank you so much for your wonderful review Jacob! It was a pleasure helping you and finding your new home! Your Move Lettings Team.

5/5

Google

The team at Your Move in Tunbridge Wells have been incredibly helpful during the sale of our much loved Garden Flat. I had no idea what to expect nor how to navigate problems that we encountered along the way but their advice and support during this daunting journey having been outstanding. I am delighted that they have found an enthusiastic purchaser whom I hope will enjoy making the flat their home. I can also highly recommend the lettings team who have helped me with its rental for over the past 20 years. A truly outstanding outfit. Immensely grateful. Thank you.

Nikola · 5 May 2026

Agent replied · 22 April 2026

Thank you so much Nikola! It was a pleasure helping you. If there is ever anything that we can help you with in the future please do let us know. Wishing you all the best. Katy Jewell

5/5

Google

We have had amazing service and help from Katie and her team. Katie really helped to pull the whole chain together and without this the process would have taken so much longer. Thank you and we will definitely be recommending Your Move Tunbridge Wells branch to our family and friends.

Mandy · 1 December 2025

Agent replied · 2 December 2025

Thank you so much for your lovely review Mandy! We hope you are incredibly happy in your new home, it was a pleasure helping you! Katy Jewell

5/5

Google

Thank you Emily for helping me find my new flat!! Professional service from Your Move Tunbridge Wells and I would recommend them in a heart beat.

Tom · 8 June 2026

Agent replied · 9 June 2026

Thank you for your lovely review Tom! Wishing you all the best in the future!

5/5

Google

We were really impressed with Your Move - particularly Lauren and Katy who were incredibly supportive and helpful throughout the process. They were responsive, knowledgeable and helped to get the transaction across the line, which had some tight timeframes and complex legal points to meet and address. We would absolutely recommend Your Move.

Charlotte · 5 July 2026

5/5

Google

Adam has been amazing, a long hard slog, difficulties by higher managment, but Adam throughout has supported me and been patient and understanding. THANK YOU

Emma · 29 May 2026

Agent replied · 2 June 2026

Thank you so much for your wonderful review Emma! It was a pleasure helping you and finding your new home! Your Move Lettings Team.

5/5

Google

We had a truly wonderful experience working with Adam Pearce and Amy Ley. From start to finish, they were both incredibly supportive, professional, and genuinely caring. Finding the right tenant for our cottage felt effortless thanks to their expertise and dedication. They guided us through every step of the process with clarity and reassurance, making everything feel smooth and stress-free. Their communication was excellent throughout, always keeping us informed and confident in each decision. What stood out most was their warm and approachable manner, they made us feel completely at ease and went above and beyond to ensure everything was handled perfectly. We’re so grateful for their help and wouldn’t hesitate to recommend them to anyone looking for a reliable and thoughtful team. Thank you both for making the whole experience such a positive one.

Suzanne · 5 April 2026

Agent replied · 3 April 2026

Thank you so much for your wonderful review Suzanne! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.

5/5

Google

I just want to say a big thanks to Hayley Coltham who is doing her job amazingly well!

Victoria · 10 July 2026

Agent replied · 16 July 2026

Thank you so much for your wonderful review Victoria! Your Move Lettings Team.

5/5

Google

We have received a lot of support and guidance from Nadia and Kelly during the process of buying our flat. We would definitely recommend Dutton Gregory solicitors.🙏🏻Thank you! …

Kristýna · 20 April 2026

Agent replied · 20 May 2026

Good afternoon Kristyna. Thank for taking the time to provide this feedback - we're glad that Nadia and Kelly were able to support you so well. Mark - Dutton Gregory

5/5

Google

Your Move Tunbridge Wells I would like to thank the team at Tunbridge Wells, especially Katy, Emily, Lauren, Guy & Camille for their wonderful service and making this process as smooth as possible. I would definitely use them again and I highly recommend the team.

Luke · 5 December 2025

Agent replied · 28 November 2025

Thank you so much for your lovely review Luke! It has been a pleasure helping you! We hope you are both very happy in your new home! Katy Jewell

5/5

Google

I had a positive and great experience with your move , specially big thank you to Adam , help me to find the house for tenancy on zero deposit , so quickly and reasonable ,I like the way how you all guys proactively working , thank you

Prabhat · 1 November 2025

Agent replied · 5 November 2025

Hello Prabhat, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoying your new home! Your Move Lettings Team.

5/5

Google

I cannot thank Adam Pearce enough for helping me and my partner find our new home. He helped us arrange a viewing for just a few hours after we first enquired, and from then on was so quick to respond to our emails and was such a massive …

Tom · 8 October 2025

Agent replied · 2 July 2025

Hello Tom, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoying your new home! Your Move Lettings Team.

5/5

Google

Gabriela is truly one of a kind! I have met many letting agents over the years but she is by far and away and the kindest, most polite and the most helpful. She really went above and beyond to help me secure a property in Tunbridge wells. …

Tyler · 8 October 2025

Agent replied · 19 February 2025

Thank you so much for the lovely review! We hope you are very happy in you new home! If you need any help in the future, we would be more than happy to assist you!

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