Trusted Agent profile · Tunbridge Wells
Verified
★★★★★
358 reviews across 3 platforms
5 Mount Pleasant Road, Tunbridge Wells, TN1 1NT
Kings Estates's office in Tunbridge Wells, at 5 Mount Pleasant Road, is rated 4.8 out of 5 across 358 reviews on three platforms, including 342 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Kings Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleI've had 2 properties with Kings for several years now and have always had good, prompt service from them as have my tenants. It's always important for us both to know that if problems are reported, then they will be dealt with swiftly, …
Hi Tanya, thank you for the review, it’s very much appreciated and a pleasure to work with you. All the best from me and the team. Mike
5/5
GoogleI am very impressed with the professionalism & friendly manner displayed by Kings. The flat we have rented is in an older building with a balcony & nicely decorated, clean, warm & cosy. We have no regrets in deciding to relocate here from …
Thank you so much Duncan, we hope you are enjoying Tunbridge Wells and will do for years to come
5/5
GoogleAfter deciding to sell our beloved house of 7 years we approached Gemma at Kings Estates to get the wheels in motion. We were instantly reassured we were in safe hands. We were assigned a photographer who took stunning images of our home …
Simon, thank you so much for your comprehensive and glowing review, it was an absolute pleasure to deal with you and we were so pleased we had a big part to play in moving you to your beautiful new home. Thank you for your business and we wish you every happiness.
5/5
GoogleA big thank you to Kings Estates for all their help buying a property in Tunbridge Wells. It was a long slog but worth it and a special mention for Michelle for going the extra mile, would definitely use them again.
Thank you, Hazel, the long slogs make the keys all the sweeter, and Michelle will be so pleased with the special mention. See you next time!, Kings Estates
5/5
GoogleViewed a property with Cerys from Kings Estates. Extremely polite and helpful and kept us informed through the whole process !! Very very happy with the services received from Kings Estates.
Thank you, Chloe, Cerys will be really pleased. Keeping you informed the whole way through is exactly how it should be done., Kings Estates
5/5
GoogleI found the team at Kings very personable and professional. Always willing to take calls and help no matter how little the situation. I would and do highly recommend them to anyone looking to sell their home in Tunbridge wells
Thank you, Devash, no question is too small, and we're glad the phone always got picked up. Much appreciated., Kings Estates
5/5
GoogleQuick and easy rental experience so far. References and all paperwork straight forward and handled promptly.
Thank you so much for taking the time to leave us a review! We're very pleased to hear that your rental experience with us has been quick, easy, and hassle-free. … More
5/5
GoogleExcellent service, efficient and prompt communication. Would always recommend their service based on their professional approach.
Thank you, Sarah, efficient, prompt and professional is the trio we aim for on every instruction. Your recommendation means a lot to the team., Kings Estates
5/5
GoogleI've found the King's Estates team to be very engaging and responsive. All our queries or issues have been effectively addressed. It appears that they are able to balance the interests of the tenant and the owners and ensure good outcomes …
Thanks so much for your review, it is really appreciated, best wishes
5/5
GoogleI am part way through securing a rental property through Kings in Tunbridge Wells and have been blown away by the kindness and professionalism from Elizabeth and Melissa. Their response times are second to none and no question is made to …
Thank you, Samantha, 'blown away' partway through is a lovely sign we're doing it right. We kept it up to the keys and beyond, we hope!, Kings Estates
5/5
GoogleI found the staff at Kings Estate Agents in Tunbridge Wells always helpful and polite. It has been a great pleasure dealing with them this past year and my special thanks go to Charlotte and Mike, who dealt promptly and efficiently with the few concerns and problems which occurred during my tenancy.
Thank you, Pamela. Wishing you lots of happiness in your new home. Best wishes from us all at Kings
5/5
GoogleIt’s difficult choosing an estate agent as we do it so infrequently but, right from our first meeting, I knew that we had made the right choice. I was impressed by what you had to say about your agency and its services but also very …
Thank you, Tony, choosing an agent is a rare decision, and earning that confidence from the first meeting is exactly what we hope for., Kings Estates
5/5
GoogleThis was our fist experience working with a letting agency in England, and Kings Estates was wonderful. Elizabeth and Melissa dealt with my many question and responded quickly to everything pertaining our move. This was no simple task as we …
Thank you, a first experience of renting in England should be a good one, and Elizabeth will be really pleased she made it so., Kings Estates
5/5
GoogleI would highly recommend Kings Estates and can honestly say I have never dealt with such wonderful estate agents. They care and look after both their seller and buyer very well. The communication was great throughout and although moving …
Thank you, Faye, 'never dealt with such wonderful estate agents' is one for the office wall. The whole team appreciates it., Kings Estates
5/5
GoogleKings has always been very helpful and friendly, and I've been extremely happy with their service over the past eight years that I've been dealing with them.
Thank you, Tom, eight years is a relationship, not a transaction, and it's one we value greatly. Here's to the next eight., Kings Estates
5/5
GoogleWe had a great service from Gemma and Anthony throughout our purchase, very easy to get in contact with and always helpful throughout. Always able to show us around the property when we needed to and we ended up needing to view it about 4 …
Thanks so much Adrian, we really enjoyed helping you through the process and we wish you every happiness in your new home.
5/5
GoogleWhat an amazing team to guide me through the sale of my property. I was always made aware of how the sale was progressing, my queries were answered promptly and reassurance given when needed.....truly professional. I cannot recommend highly enough
Thank you, Jill, keeping you in the picture at every step is the promise, and we're so glad it felt that way through your sale., Kings Estates
1/5
TrustpilotRubbish agency
Rubbish agency, rubbish management
5/5
GoogleWhat a refreshing change. A polite and professional estatae agent who know what they are talking about. Thanks fior all your help and advise. I would receommend Mark and his team to everyone.
5/5
GoogleThank you so much for the fabulous work you did on selling our flat. The efficiency with which you dealt with all our inquiries and the way you kept us constantly up to date with phone calls and texts went a long way to making the sale as …
Thank you for taking the time to leave a lovely review. Best wishes, Kings Estates
5/5
GoogleGemma Collins has worked with me securing purchases, to achieve a truly excellent property portfolio. She has also sold for me, with outstanding results. To sum up/review Gemma, it would be with the title of the famous Tina Turner song, "Simply The Best".
Wow, thank you so much for that wonderful review Melissa, its made our day :)
5/5
GoogleAbsolutely fantastic! You will hardly find anyone better than Kings in Tunbridge Wells. Most of the agents would let you wait for everything (my previous agent made us wait for 10 days just for a MOS - unacceptable and it did fall thorugh …
Thank you so much David, we are so pleased you have been happy with our service and it has been a pleasure to assist you with your purchase. Wishing you all the best and hope you settle well in to your new home.
4/5
GoogleWe were looking for a new place to live in and we chose to go with Kings Estates because they had the best looking properties in the area, …
Thank you, James, we're glad the presentation stood out and that you found your new place with us., Kings Estates
5/5
GoogleThank you very much Gemma and Tom for selling my cottage where others had failed! Your professionalism, respect and humaneness was much appreciated. Tom, who I mostly dealt with was such an excellent communicator with a sensible head and I …
Thank you so much for your lovely review Jill, we really appreciate it and thank you for your business, wishing you all the best
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Kings Estates, Tunbridge Wells won Gold.
