5/5
TrustpilotPrompt and very professional response…
Prompt and very professional response to solve an issue with the hating system
Trusted Agent profile · Tunbridge Wells
Hamptons Tunbridge Wells Sales reviews
★★★★★
1,574 reviews across 2 platforms
18-20 London Road, Tunbridge Wells, TN1 1DA, TN1 1DA
Part of Hamptons, see every office.
Hamptons's office in Tunbridge Wells, at 18-20 London Road, is rated 4.3 out of 5 across 1,574 reviews on two platforms, including 157 Google reviews rated 4.9.
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Reviews
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSandra Mccare has dealt with our check…
Sandra Mccare has dealt with our check out, professional and speedy service. Really appreciate it. Replies to emails promptly
5/5
TrustpilotProblem solving
As a tenant of the Hamptons Agency I face facility issues from time to time. I appreciate our Property Manager - Gemma Ward rot your operative support with problem solving.
1/5
TrustpilotHorrible Customer service and rude…
Horrible Customer service and rude estate agent
Agent replied · 29 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotI've rented for 5 years and recently…
I've rented for 5 years and recently took a house with Hamptons in Marlborough. They have been far the most proffessional and informative. A small concern after moving in was dealt with promptly and efficiently. I heartily recommend them
5/5
TrustpilotProperty management
Property management. Always keeps us up to date. Quick responses.
5/5
TrustpilotDawn always offers a prompt and…
Dawn always offers a prompt and efficient service for Hamptons, when we encounter any issues with our rental apartment. The issues (not that there have been many) are dealt with professionally and in a timely fashion. 5 star service
5/5
TrustpilotGreat customer service
Perfect service provided by Melanie at the Bath office. Prompt resolution to an internet access issue. Was available and easily contactable during the process.
1/5
TrustpilotNot a care in the world
Not a care in the world - emailed them about a flat in Wimbledon (via Rightmove)... walked past their office, saw them sitting in there chatting and laughing. Received no call back, no email. HOPELESS and obviously not interested at all.
5/5
TrustpilotApril K. Her surname (not written here) says it all!👍
April K., senior property manager provided us with really quick responses and follows up everything. I have found it very very easy to deal with her. Very helpful indeed.
5/5
TrustpilotI have used Hamptons for the last three…
I have used Hamptons for the last three rental houses and cannot rate them highly enough. The whole team are so helpful. communication is excellent and nothing is to much trouble. A thoroughly professional property management company. Thanks all.
5/5
TrustpilotCheerful professionalism
The cheerful professionalism of the Hamptons team is a difficult thing to match. The competition must feel challenged.Rebecca Ellie and Molly each continue to excel and I have no doubt that this team will achieve at the top level.
4/5
TrustpilotQuality of service
Jennifer Powell provides a very good link between myself and my current tenants.
5/5
TrustpilotReally helpful and kind property manager
Had a very good experience with our property manager, Sarita Sainsbury. She has always been of great assistance, replying very quickly to our inquiries, even after the tenancy has ended. Always pleased with her kind and great service.
5/5
TrustpilotCDM has dome the good job with painting
5/5
TrustpilotGreat professional service from Gemma…
Great professional service from Gemma Ward at Hamptons. Nothing was to much trouble and her background research to present the most economical solution for the problem was exlemplery.
5/5
TrustpilotI have a great experience with…
I have a great experience with Hamptons, whenever I needed it I was promptly attended to by Rebecca Hitchman who was very polite and attentive, responding immediately and sent solutions to all my requests.
5/5
TrustpilotExcellent service
Excellent serviceDelightful to deal withI cannot fault Charlie
5/5
TrustpilotApril Keane provided excellent and…
April Keane provided excellent and outstanding personalized service. She truly demonstrated her care and attention. I would work with her on this service anytime above anyone else.
4/5
TrustpilotApril Keane, Senior Property Manager, Hamptons International
April Keane, our property manager at Hamptons International, tries her best to address the tenant's needs. She is responsive and empathetic and we truly appreciate her professionalism.
5/5
TrustpilotGreat service from Samantha H. and team!
During the 3 years of our tenancy, we only had a couple issues - but the communication was fast, and they were always able to fix in a timely manner, even on bank holidays.
5/5
TrustpilotThank you Hamptons
I was very impressed with Hamptons support during the sale process. Their follow up has also been brilliant and I've really appreciated their advice on how different renovation options would affect the value of the property.
5/5
GoogleExcellent customer service and communication How every agent should be
Agent replied · 24 October 2024
Thank you for leaving us a review Dave. We are delighted to receive your feedback and look forward to sharing your review with the team. Thank you again.
5/5
TrustpilotAmeesha Florant, Senior Property Manager
I wish to commend Ameesha Florant, Senior Property Manager, Hamptons for her highly professional, competent and extremely efficient communication In managing my employers property in Richmond.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Hamptons Tunbridge Wells Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tunbridge Wells.
