4/5
TrustpilotGreat service and helpful
Great service and helpful. Mandy always on hand to help with any questions or issues.
Trusted Agent profile · Tunbridge Wells
Hamptons Tunbridge Wells Sales reviews
★★★★★
1,571 reviews across 2 platforms
18-20 London Road, Tunbridge Wells, TN1 1DA, TN1 1DA
Part of Hamptons, see every office.
Hamptons's office in Tunbridge Wells, at 18-20 London Road, is rated 4.3 out of 5 across 1,571 reviews on two platforms, including 157 Google reviews rated 4.9.
Reviews
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMy experience with Hamptons is…
My experience with Hamptons is excellent especially as I am an overseas owner. I reply very much on their service to follow up issues with the tenants, the neighbours and the block management.
4/5
TrustpilotHamptons is a very good company and the…
Hamptons is a very good company and the team is great and helpful in all aspects.
Agent replied · 29 October 2024
Thank you for leaving us a review, it is fantastic to receive your feedback but should there be anything we can do to improve, please let us know customercare@hamptons-int.com
5/5
TrustpilotVery happy with service
I have always been very pleased with Hamptons friendly and efficient service. Recently, Charlotte has sorted out a couple of problems at my property promptly and efficiently.
5/5
TrustpilotGreat communication & professionalism
Jack Quoroll from Hamptons has been incredibly helpful and professional throughout the whole process. He provided such a professional and efficient service and always quick to call back if I needed some help. Would highly recommend to anyone looking to rent a property.
5/5
TrustpilotPrompt and professional service
Prompt and professional service, in particular from Anca Ciobanu who manages our property.
5/5
TrustpilotAmazing people and outstanding service
Amazing people and outstanding service! Oksana
5/5
TrustpilotHamptons Gerrards Cross
We know the team very well and trust them They were realistic, professional and supportive They sold our property in very challenging market condition
5/5
TrustpilotHappy Absent Landlord
I live abroad and Hamptons have managed my various properties over the past 8 years. The property manager has always been available and well informed. Any difficulties have been resolved and basically she gets the job done with the minimum of fuss.
5/5
TrustpilotI have had many dealings with Sonsurae…
I have had many dealings with Sonsurae over the years and am very impressed with the level of service received. Friendly, efficient and fantastic communication throughout!
5/5
TrustpilotMoving Made Easy!
The whole process of finding the house and setting up the tenancy has been made incredibly easy by our property manager Jennifer Powell, who is always helpful and cheerful to lend us a hand!
5/5
GoogleWe have bought and sold through Hamptons Tunbridge Wells several times in a short space of time. Every time they have delivered to our expectations and have helped us overcome a few obstacles. They are always available for advice and they would always be my first call on property buying or selling.
5/5
GoogleI moved from another local estate agents to Hamptons and my house was under offer within the first week or so. I have received excellent service - personable, friendly, sensitive and professional. I congratulate the whole team in Tunbridge Wells and have already recommended other friends to use Hamptons in Tunbridge Wells.
5/5
TrustpilotBathroom renovation works.
I’ve just had to have renovation works carried out to my rented flat, which is managed by Hamptons.Although pricey the job has been carried out by the contractor in a throughly professional way. Plus it’s been managed superbly by Rebecca Duxbury, property manager at Hamptons.
5/5
TrustpilotGreat support from Trevor Scott
Great support from Trevor Scott. Very helpful and proactive. Thank you.
1/5
TrustpilotVery unfriendly people
Very unfriendly people, lacking basic costumer service skills
Agent replied · 29 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotHamptons-Stratford-on-Avon
Hamptons-Stratford-on-Avon I’m not normally one to write a review but we wanted to say how impressed we were by Jacob Forster at the Stratford Upon Avon branch. He has a very personable demeanour, highly knowledgeable about the property and the locality. Thank you
5/5
TrustpilotHamptons Letting services
I’ve let a property through Hamptons for the last 3 years. They have always communicated well and ensured anything that needs sorting at the property is seen to in a timely manner. I’m very happy with the service I have received.
5/5
TrustpilotGreat experience
My issues are always resolved as promptly as can be by Melanie Hudson! She is always readily available and willing to help. She is super kind and helpful!
5/5
TrustpilotOverall the Hamptons team have been…
Overall the Hamptons team have been fantastic and very attentive. Our property manager Angela Parn has always kept us updated and been polite and friendly when we have spoken to her. Would definitely recommend!
5/5
TrustpilotPrompt and very professional response…
Prompt and very professional response to solve an issue with the hating system
5/5
TrustpilotSandra Mccare has dealt with our check…
Sandra Mccare has dealt with our check out, professional and speedy service. Really appreciate it. Replies to emails promptly
5/5
TrustpilotProblem solving
As a tenant of the Hamptons Agency I face facility issues from time to time. I appreciate our Property Manager - Gemma Ward rot your operative support with problem solving.
1/5
TrustpilotHorrible Customer service and rude…
Horrible Customer service and rude estate agent
Agent replied · 29 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
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