1/5
TrustpilotWaste of time
Waste of time, don’t bother with this useless and incompetent business.
Trusted Agent profile
Connells Tunbridge Wells reviews
★★★★★
1,780 reviews across 2 platforms
5 Vale Road, Tunbridge Wells, TN1 1BS, Tunbridge Wells TN1 1BS
Connells's Tunbridge Wells office at 5 Vale Road is rated 2.2 out of 5 across 1,780 reviews on two platforms, including 143 Google reviews rated 4.6. The 1,637 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilotno interest in helping the…
no interest in helping the tenant...just the money they are afterdo not trust
1/5
TrustpilotUnprofessional lettings X
No response when messages left .. No showings ... Flat let straight away when changed agents ...
1/5
TrustpilotCustomer service is 1/10
Customer service is 1/10. Rang few times, I left my details and no respond.
1/5
TrustpilotPhone Query
Rude, judgmental and unprofessional, this is why I generally stay with the good agents in town!
1/5
Googlea very disappoint experience.
1/5
TrustpilotThis estate agent is the worst
This estate agent is the worst! Avoid at all costs
1/5
TrustpilotLack of communication and inefficient
The mortgage advisor is not communicative and the process is really slow
1/5
TrustpilotWorst estate agent I have ever come…
Worst estate agent I have ever come across
1/5
TrustpilotRubbish
I could write pages and pages here. I will never use again.
1/5
TrustpilotWish I could give 0 stars
Wish I could give 0 stars! Unprofessionalism at its finest!Stay Away!
5/5
Trustpilotexcellent service from the Kings Heath branch!
Very friendly, professional, helpful staff.... nothing too much trouble. Would highly recommend.
1/5
TrustpilotUks most bad company
Uks most bad company Do not Recommended to any one
1/5
TrustpilotCan any of your so called surveyors…
Can any of you so called surveyors value a property?
1/5
TrustpilotAVOID
AVOID! AVOID! AVOID!COMPLETELY USELESS LETTING AGENTSSPECIALLY SHANA LANSDALE
1/5
TrustpilotA total shocker
A total nightmare from start to.....well it's not finished yet!
1/5
TrustpilotRude
Rude, unhelpful and 'economical' with the truth.
1/5
Trustpilot.POOR
. POOR POOR POOR POOR POOR
1/5
TrustpilotPoor service
Not rude but terribly poor all round service.
5/5
TrustpilotThey are awesome
They are awesome. Highly recommended
1/5
TrustpilotVery bad and unproffesional servise!!!!
Very disappointed!!!
1/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Hello Jack Sharp, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotDon’t go they cheated us
Rating only, no written review.
5/5
TrustpilotCONNING BROOK LAKES
Its all purchased
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Tunbridge Wells
How many reviews does Connells Tunbridge Wells have?
Connells's Tunbridge Wells office has 1,780 reviews across two platforms: 143 on Google, 1,637 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Connells Tunbridge Wells's rating?
Connells Tunbridge Wells is rated 2.2 out of 5 across all 1,780 reviews, and 4.6 out of 5 on Google from 143 reviews, checked 9 October 2026.
Where is Connells's Tunbridge Wells office?
Connells Tunbridge Wells, 5 Vale Road, Tunbridge Wells, TN1 1BS, Tunbridge Wells TN1 1BS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.