Trusted Agent profile · Truro

Vickery Holman Truro reviews

4.8

★★★★★ Excellent

711 reviews across 2 platforms

Walsingham House Newham Road, Truro, TR1 2DP

Vickery Holman's office in Truro, at Walsingham House Newham Road, is rated 4.8 out of 5 across 711 reviews on two platforms, including 20 Google reviews rated 4.0.

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4.0 / 5

20

Reviews on Google

This office

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691

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Truro office, from every platform, shown as written. First names only.

5/5

Trustpilot

Outstanding service …

Outstanding service from Vickery Camberley when selling our flat. Josh and Archie were helpful from start to finish, working in the industry I know all to well how agents can try to hard for the business, these guys were down to earth and straight with details and facts about their service and fees. When it comes to customer service they delivered, for agents and any business doing what you say you’re going to do is paramount and communication is key. Without fail we had a call every single week, whether that be to update us on viewing feedback or updating us on how the offer was progressing. Even if there was not an update we had a call to say so, never stuck in limbo as to what was happening. Great service and you really do get what you pay for! Keep up the good work lads!

Christine · 7 March 2023

5/5

Trustpilot

Another success for Vickery.

Once again a big 'thank you' to the team at Vickery Farnborough. This is the second property that they have helped us with. A professional all in one service that makes your sale easy to manage. All staff are extremely courteous, communication is excellent. Particular thanks to Matthew Bozier who has been most helpful.

Mrs · 25 July 2022

Agent replied · 17 June 2024

Dear Mrs KiteIt has been a pleasure working with you again and I am so pleased you found the service and the All In One package so helpful. I have passed on your kind words to Matthew. Thank you again for taking the time to leave us a review.Kind RegardsStuart Wright - Director

5/5

Trustpilot

A great experience

This is my second review within a short space as I wanted to thank Lewis Visioli and Richard Orme for helping us find what we wanted. Although very early days in the process I was very pleased with Lewis’s professional approach and demeanour. A very pleasant young man who is easy to deal with. Many Thanks

Paul · 12 April 2022

Agent replied · 17 June 2024

Dear Mr Allen,Thank you very much for taking the time to leave such a lovely review! We are delighted to have been able to help you find your next home.Kind regards,Richard Orme - Director

5/5

Trustpilot

Highly recommend Vickery

We had our property on the market with the West End branch and although we didn't end up selling through Vickery we couldn't fault the service delivered by Sam Teague at West End and his team. Sam was always on hand to answer any of our queries and was professional yet friendly throughout. We would highly recommend Vickery and will most definitely market any future properties with them. Thank you!

Anonymous · 24 July 2017

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review.I have passed your kind words onto Sam Teague and the West End team. I am so pleased you would recommend Sam and Vickery and it goes without saying if we can be of assistance in the future please do not hesitate to contact us.Kind Regards Stuart Wright, Area Director

5/5

Trustpilot

House Sale by VickeryEstate Agents

Alex Cox and his colleagues provided an excellent professional and very efficient service, including regular update communications.Alex is personable, very positive and easy to communicate with.The 'all in one scheme' is more expensive than managing separate arrangements but so much easier and convenient, providing a seamless service.Alex achieved everything he outlined on our first meeting including 'the asking price' and is continuing to monitor the final stages of our sale.

John · 20 April 2017

Agent replied · 17 June 2024

Dear John Tyler,Thank you for taking the time to leave such a fantastic review of the service you have received from Alex Cox and his colleagues. I am delighted to hear that you have found our 'all in one' service easy and convenient, and that Alex has delivered on his marketing advice, while providing you with a seamless service. I have passed your comments on to Alex and his team in the Frimley branch, who will continue to be on hand up until completion of the sale. If we can be of any assistance in the meantime please do not hesitate to let us know. Kind Regards,Richard Lake - Director

5/5

Trustpilot

Couldn't be happier!

We used Vickery's all in one service, and really couldn't have been happier. Our house was sold within days of going onto the market at full asking price and the customer service was second to none. Throughout the entire process we were kept up to date and given really helpful guidance when we needed it. Would wholeheartedly recommend Stuart and the team at VickeryThank-you so much!!

Emma · 12 December 2019

Agent replied · 17 June 2024

Dear EmmaThank you for taking the time to leave our Fleet team such a fantastic 5* review. I'm delighted the 'All In One' package worked so well for you and that you were so pleased with the service. It has been a pleasure working with you.Wishing you and the family a very Happy Christmas from all of the team here.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Reliable, honest, trustworthy, and with flawless service

I would like to thank Stuart and his team for all their help in making our dream home purchase a reality. Vickery were there at every step and aided with every query we had. Great communication between buyer and seller and nothing was too much effort. The property we bought was a project down Lightwater’s best road and we are absolutely delighted. A bargain! Many thanks from the Preston’s.

Mr · 21 December 2017

Agent replied · 17 June 2024

Dear Mr PrestonThank you for taking the time to leave us a review of the service you received from the Lightwater office. I am delighted we were able to assist you and your family throughout the process. I have passed on your kind words to the whole team.If there is anything we can do to help in the future please do not hesitate to let us know. I'm sure we will see you around the village.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Thank you

Alex Cox and his team at Frimley did a superb job marketing and selling our house. Very professional service despite having to navigate the complications of us being overseas. Thoroughly recommend. The Lettings team in Camberley rented out our prioperty for two years prior to its sale. They found great tenants and were always on hand to assist. Karen Howard was always very knowledgable and efficient. Thank you Vickery

Vicki · 31 August 2017

Agent replied · 17 June 2024

Dear Mrs DavisonWhat a great review.I am so pleased to hear that Vickery, and on this occassion Alex, were able to provide you with such a professional service again.I have passed on your comments to all who have been mentioned and would like to thank you for taking the time out to write it.Kind regardsRichard Lake - Director

5/5

Trustpilot

Thank you

We want to say a massive thank you to Nicki Wilson who works at the Farnborough Branch. She has been amazing throughout buying our first house and she has kept us updated through the whole process. She is very friendly and approachable! We highly recommend using Vickery in Farnborough and all the staff have been amazing!

Natalie · 27 January 2022

Agent replied · 17 June 2024

Hi Natalie and Juan.Thank you very much for your kind words. I will let everyone know your appreciation. Wishing you every happiness in your new home.Nicki WilsonCustomer Service Agent

5/5

Google

Helen's help and guidance when negotiating our mobile mast contract was invaluable. Her involvement both increased the amount of rent we were able to obtain and gave us the comfort that we were doing the right thing.

Roger · 16 October 2025

Agent replied · 16 April 2026

Thank you very much for your review. Helen has a high level of experience in this specialist area and we're delighted she gave you an excellent outcome.

5/5

Trustpilot

Excellent from the start to exchange

Excellent from the start to exchange! Very special thanks to Elliot and Brad . Always calm and honest , totally professional. I used the all in one offer which I would highly recommend. Excellent value for money and headache free ! Simon was very accessible through out the conveyance. Well done to all and huge thanks again. Jenny Redhead

Jenny · 15 June 2021

Agent replied · 17 June 2024

Dear Mrs RedheadThank you so much for taking the time to leave such a fantastic review for Elliot & Brad in the Farnborough office. I am delighted you have such a good experience with the 'All In One' package. Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Great experience for purchase in Farnborough

I purchased a house through Vickery recently and my experience was only positive, start to finish. Matthew has been great from the viewing all the way to the exchange. He was helpful with all our questions and kept us informed throughout the whole process. Thank you to Vickery and Farnborough branch.

Kanan · 12 August 2022

Agent replied · 17 June 2024

Dear Mr ZeynalovThank you so much for your review, I am so pleased you have been happy with the service Matthew and the Farnborough team have provided you.We look forward to handing over the keys to your new house next weekKind RegardsStuart Wright - Director

5/5

Trustpilot

Sarah was professional and courteous

Sarah was professional and courteous, and put us at ease instantly with her friendly manner. She answered any questions we had, and gave us time and space to inspect the property, not rushing us at any stage. She made the viewing completely stress free, likewise with the next steps in the moving in process. A pleasure to deal with.

Paul · 24 May 2024

4/5

Trustpilot

First time buyer

Bought a house with Vickerys in July, smooth process and fairly quick. Getting the keys in two weeks.We were informed weekly of any updates even if there wasn't anything significant. The whole chain was done through Vickery and we also used the same solicitors as the rest of the buyers which also made the process quicker. Overall was a good first experience using an estate agent.

Miss · 9 October 2018

Agent replied · 17 June 2024

Dear Miss Foster,It is great to hear that you had a good experience purchasing from us, and i will be sure to pass on your feedback to the team. I hope that you will be happy in your new home, and if there is anything we can do to further assist you please do not hesitate to contact us.Kind Regards,Richard Lake - Director

4/5

Trustpilot

Our house sale experience

We didn’t have the most smooth sailing experience of selling our house, a few hurdles got in the way to say the least but by no fault of the estate agents.

Heather · 2 December 2025

Agent replied · 23 December 2025

Dear Heather, Thank you for taking the time to leave myself and the team this comprehensive review, I am very pleased to hear you found us supportive throughout the process. We were all certainly as happy as you were when it all went through! We wish you all the best in the future. Warmest regards, Edward Whitaker - Manager

5/5

Trustpilot

Highly recommend Edward and the whole team at Vickery!

I am about to complete the purchase on my first home through Vickery, and I honestly couldn’t have asked for a better experience. From start to finish, the team were absolutely amazing. I dealt mainly with Edward and he was brilliant. He was professional, responsive, knowledgeable, and genuinely supportive throughout the entire process.

Abi · 25 February 2026

5/5

Trustpilot

Outstanding client service

Matthew and Stuart were outstanding during the recent sale of my house. Matthew single handedly kept the chain moving and they both kept me in the loop at every step - I never had to chase. You can tell that this family-run business really care. Would definitely recommend.

S · 29 September 2022

Agent replied · 17 June 2024

Dear Ms SmithThank you for your wonderful review. Your comments have been passed onto Matthew and he has been recognised for his excellent service. I am so pleased you would recommend Vickery.Kind RegardsStuart Wright - Director

5/5

Trustpilot

Well done Vickerys

We went into the Frimley branch to discuss renting our property for the first time. The advice and guidance given by Alex meant that within a few days the property had been rented! Alex was professional and very thorough in all his dealings with us. We were very well informed and guided through the whole procedure.We would highly recommend the company.Thank you Alex.Mr & Mrs Hill

Peter · 19 February 2017

Agent replied · 17 June 2024

Dear Mr and Mrs Hill,I am delighted to hear that you had such a great experience with Alex Cox from our Frimley branch. I will ensure that your feedback is passed on to Alex, and appreciate you taking the time to leave a review of our service. Our lettings management team will be on hand throughout the tenancy. In the meantime please do not hesitate to contact us if you have any questions or queries. Kind Regards,Richard Lake - Director

5/5

Trustpilot

Edward and Lewis at Vickery were…amazing

Edward and Lewis at Vickery were amazing. Always helpful and professional. Especially dealing with less than proactive first members of the chain. They also kept my purchasers up to date as they weren’t getting any info from their agents.

Mr · 29 August 2025

Agent replied · 24 September 2025

Dear Denise, It has been a pleasure to read such wonderful comments, thank you for taking the time to leave this review. I am delighted to have helped you start the next chapter of your life and wish you all the best for the future. Kindest regards, Edward Whitaker - Manager

5/5

Trustpilot

I would definitely recommend Vickery.

I would definitely recommend Vickery.Amy has been particularly helpful with my ongoing search for a property always notifying me of new properties coming onto the market but has built a good relationship to understand my requirements, she is always keeping up to date with what I’m looking for in order to avoid wasting time on viewings. She is always positive delivering great customer experience.

Bettina · 7 October 2018

Agent replied · 17 June 2024

Dear Bettina Albrecht,Thank you for taking the time to provide feedback on your experience with Amy from our Camberley Team. It is great to hear that Amy was able to build up a good knowledge of your requirements and assist you with your property search. Proactive work is very important to us as a business, and I will be sure to pass on your comments to Amy. If we can be of any assistance in the future please do not hesitate to pick up the phone. Kind Regards,Richard Lake - Director

5/5

Trustpilot

Excellent service from Vickery

Excellent service from Vickery. Sarah was very helpful and lovely from the first time we met her, any questions we had were answered very quickly and the whole process from start to finish was very professional but friendly at the same time.We move into our new house today and thanks to the team at Vickery it has been a very good, stress free experience.

M · 5 October 2018

Agent replied · 17 June 2024

Dear M MarsdenI am delighted to see that the Fleet & Lettings teams have delivered such a high level of service and in Particular Sarah from the Fleet branch. I have passed on your kind words to everyone involved.We wish you a stress free move and hope you will be happy in your new home.Please do contact us if you have an queries, the team will be on hand as always to helpKind RegardsStuart Wright - Area Director

5/5

Trustpilot

Outstanding Agent

We had weekly contact from Richard at Vickerys updating us step by step on the progress of our purchase. Richard was extremely personable, knowledgeable and professional we would not hesitate to recommend Vickery and Co to our family and friends. We have bought and sold numerous properties over the years and no agent has matched Vickery & Co.

Philip · 22 April 2024

5/5

Trustpilot

Excellent service and outstanding communication

We had a very positive experience selling my mum’s property and I’d particularly like to recognise Toby Williams, who has been absolutely brilliant throughout the process.

Hazel · 24 December 2025

Agent replied · 30 May 2026

Dear Hazel, Thank you for taking the time to leave myself such a wonderful review. It has been a genuine pleasure to act on behalf of yourself and the family. We wish you all every success in the future! Kindest regards, Toby Williams - Manager

5/5

Trustpilot

Veiry happy with Vickery service, whole package great

The team at fleet were great in particular Chris, he was the main reason we put the house on the market with Vickery. Evie was also really helpful, couldn't do enough. Happy with marketing and viewings. Legal side really good only hiccup is that they had not checked the purchase had enough money to put down 10% on exchange. Perhaps this should become standard practice.

Mrs · 19 December 2016

Agent replied · 17 June 2024

Dear Mrs Hayward-PritchardThank you so much for taking the time to leave such a lovely review regarding our service.We are so pleased that you received a positive and helpful service from our team in Fleet and I have passed on your comments to the team.We take on board your comment regarding the deposit which is not usual but may occur in a chain of transactions.We all hope that you have a very Happy Christmas and best wishes for the New Year.Kind regardsRichard Lake - Director

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