Every review we hold for the Truro office, from every platform, shown as written. First names only.
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5/5
GoogleI chose Humberts because they were recommended to me and I have to say they provided excellent service and I would not hesitate to recommend them to anyone wishing to sell.
I moved in a very difficult market and Duncan, Kelly and Rosie were brilliant always happy to talk things through and help me through the process which can be quite stressful at times. Nothing was too much trouble and there was always someone available .
Anne Β· 16 February 2026
Agent replied Β· 16 April 2026
Thanks for your lovely comments Anne - We're so pleased you've had a succesful sale and are happy and settled in your new house. All the very best from all of us here.
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5/5
GoogleWe sold our home last January through Humberts and we couldn't be happier with the experience. From start to finish, Duncan and his team were incredibly attentive, always keeping us updated and making sure we felt supported throughout the whole process.
What really stood out to us was the family feel of the business - they took the time to know us and treated our sale as if it were their own. Nothing was too much trouble, and their friendly and personal approach made what could have been a stressful process feel smooth and positive.
The marketing materials were fantastic too - the property brochure was beautifully put together and really showed our home at it's best. We're sure it played a big part in achieving such a quick sale!
We would highly recommend Humberts to anyone looking to sell their home with a team that truly cares. Thank you for everything!
Stephanie Β· 16 October 2025
Agent replied Β· 16 April 2026
Thanks Stephanie - It was great to work with you, thank you for your comments - they mean so much.
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5/5
GoogleThis is a review I have the pleasure of writing.
Humberts Truro were an absolutely amazing team of professionals, from beginning to end of our sale, they kept us informed , they were always on hand to answer any concerns and so promptly.
Duncan Ley and Kelly Touzel and Clare Barnes gave outstanding service above and beyond what we ever expected.
We would certainly not hesitate in recommending them.
Well done
Alison Β· 16 December 2025
Agent replied Β· 16 April 2026
Thanks Alison, It was a pleasure working with you both. We're delighted you're enjoying your new home. If we played some part in enabling you to make your move closer to the beach, it's why we do what we do!
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5/5
GoogleHumberts were absolutely brilliant from start to finish during our house purchase. The team were brilliant, with a special shout out to Kelly whose communication and helpfulness made the entire process really smooth. Would highly recommend and happily use Humberts again, a real credit to estate agents.
Elliott Β· 16 October 2025
Agent replied Β· 16 April 2026
Thanks for the lovely comments Elliott - we all hope you enjoy your new home!
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5/5
GoogleI recently purchased a home through Huberts and had a slow and frustrating experience with the conveyancing process, but Huberts were absolutely brilliant throughout. They were proactive in chasing things up and keeping the purchase moving β¦
Ben Β· 16 October 2025
Agent replied Β· 16 April 2026
Thanks Ben, I hope you're enjoying your new home. It was great working with you!
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5/5
GoogleWe had no experience of Estate Agents until we met Duncan. We were very impressed with his knowledge and professionilism from the start. We quickly found the rest of the team, Clair, Kelly and Rosie to be equally impressive. Always helpful, friendly and patient on their many visits and consultations with us and we were always kept well informed.
If we ever need an Estate Agent, in the future, we would certainly look no further than Humberts.
Thank you to everyone. All the family appreciated your help.
Janis Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you for that Janis, it was lovely working with your. I'm glad we've found you some nice new neighbours! X
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5/5
GoogleHumberts were the best estate agent I have used to sell a house with. They were very professional, they kept me up to date at all times and were always on the end of the phone if I called and were always quick to respond to emails.
They made me feel that no question was a silly question and always reassured me when I needed it.
I would highly recommend Humberts estate agents!
Emma. π‘ π
Emma Β· 16 November 2025
Agent replied Β· 16 April 2026
Thanks Emma - we were happy to help!
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5/5
GoogleThe Humbert's team were wonderful when selling our property. Great communication and organisation; they were always on hand to provide professional support and advice. Thank you Duncan, Kelly, Claire and Rosie!
Emma Β· 16 October 2025
Agent replied Β· 16 April 2026
Hi Emma, Thank you very much for your kind comments, it was lovely to work with you and Charley, we all hope you're enjoying your new home! x
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5/5
GoogleDuncan was a great agent and the folks at Humberts were kind and helpful throughout. Would recommend!
Bella Β· 16 October 2025
Agent replied Β· 16 April 2026
Thanks Bella, We hope you're enjoying your lovely new home.
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5/5
GoogleEverything went perfect.
I would recommend Humberts and would use these agents again.
T Β· 16 October 2025
Agent replied Β· 16 April 2026
Thank you for your review! It was a pleasure working with you.
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5/5
GoogleI had a fantastic experience with Humberts Cornwall. The team was professional, knowledgeable, and incredibly supportive throughout the entire process. Their communication was excellent, always keeping me informed and making everything feel smooth and stress-free.
They clearly have a strong understanding of the local property market and combine traditional expertise with modern marketing, which really sets them apart. I especially appreciated their attention to detail and commitment to achieving the best outcome
Abujor Β· 9 April 2026
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5/5
GoogleWe bought our house from Humberts in Nov 2025 and had a five star service from start to finish. All the staff we dealt with were always helpful, quick to answer questions/get stuff done and ready to call solicitors as and when required to speed things along! Def would recommend to either sell a home or to purchase a home.
Emma Β· 16 October 2025
Agent replied Β· 16 April 2026
Thanks for the kind comments Emma - we're so glad you're loving your amazing new place.
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5/5
GoogleMartin was a pleasure to deal with. His honest opinion on not only value of our home, but also how we could increase the value, was refreshing and something no other estate agents gave us. Martin managed everything for us from start to finish and we achieved far more than we were expecting. When the time comes to sell again we will definitely be using Martin at Humberts.
Dan Β· 27 March 2023
Agent replied Β· 17 June 2024
Thanks very much for your review Dan. We're delighted you were so succesful with your sale. Keep in touch and have a great Christmas and New Year!
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5/5
GoogleI rented a lovely property with Emma for the last year when I needed a stop gap home for myself, my furniture and my cat while waiting for building work to be done on my new house when I relocated to Cornwall . Emma was really helpful before and during the tenancy, responsive to any questions or issues in a knowledgeable but friendly manner , I would highly recommended renting with Emma , she really dose match the right tenant to the right home .PositiveResponsiveness, Professionalism
Julie Β· 18 June 2021
Agent replied Β· 17 June 2024
Thanks for the lovely feedback Julie! Emma is a great asset to our team as we know she genuinely cares for her customers. It's always nice to hear the personal experience of our clients and customers.
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5/5
GoogleWe were introduced to Humbertβs Truro, and we can honestly say we were not disappointed. From the very beginning with the valuation, photos, and a virtual tour to the exchange of contracts they held everything together.
Its been a very stressful journey, like most house sales/moves, but Humbertβs were there to supported us in every way. They gave us the encouragement we needed.
Thank you to Duncan and Rosie we got there in the end, we can not thank you both enough.
Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Tina Β· 18 June 2021
Agent replied Β· 17 June 2024
Thanks Tina, it's been a pleasure working with you. We're so pleased you're able to make the move you've been looking forward to.
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5/5
GoogleWe recently sold our house through Humberts. It was a long and difficult process at times but all the staff at Humberts were great in resolving problems that arose in the chain and helped us through to completion. They were always available, friendly and supportive. We couldnβt have asked for more!
Rod Β· 16 November 2025
Agent replied Β· 16 April 2026
Thanks for the kind comments Rod. We hope you're enjoying your new home!
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5/5
GoogleAn outstanding level of service. Full support at all times and extremely professional and caring. Nothing was ever too much trouble -queries were dealt with efficiently and promptly. The personal care and advice given to my aunt with the sale of her house was exceptional. I cannot thank Duncan enough for his empathy and professionalism . Would recommend 100%PositiveResponsiveness, Quality, Professionalism, Value
Jonathan Β· 18 June 2022
Agent replied Β· 17 June 2024
Thank you so much for your kind review. It's been a pleasure working with you and your Aunt, we're very pleased to have been able to help her move closer to you.
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5/5
GoogleHave been using Humberts in Truro for the last six years with buying and selling my properties.
They always give a personal service and deal with everything to make the sale or purchase run smoothly.
Gloria Β· 16 October 2025
Agent replied Β· 16 April 2026
Thanks Gloria - it's always a pleasure working with you!
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5/5
GoogleWe have just completed on a long and tortuous house purchase with Alex of Humberts. Alex has been very professional and responsive in all our communications, a pleasure to deal with. He happily and proactively chases solicitors. Without Alex I donβt think it would have happened yet, if at all!
Very happy to recommend Humberts.PositiveResponsiveness, Professionalism
Caroline Β· 25 August 2021
Agent replied Β· 17 June 2024
Hi Caroline, Thank you very much for your review. We're pleased you had such a positive experience. All the best for the future, and you know how to find us if you ever need us again!
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5/5
GoogleThe whole team in Truro are highly professional, personable, patient, and polite. Alex is a true gentleman and always found solutions to any problems that arose, nothing was ever too much trouble for him.
Excellent skills liaising between clients, solicitors and other agents.
I would highly recommend Humberts.
Sandra Β· 18 June 2022
Agent replied Β· 17 June 2024
Thank you for saying that Sandra. It was a pleasure working with you. We hope you enjoy your new home!
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5/5
GoogleThe team at Humberts Truro are a delight to work with, especially Alex and Kelly. We had problems and Humberts did a lot of phoning and sorting out behind the scene. Not the cheapest, but you do feel safe in their hands. We would use them again.
Jenny Β· 18 June 2022
Agent replied Β· 17 June 2024
Thanks for your review Jenny. We're glad you think we were worth it! All the best for your future.
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5/5
GoogleAlex Taylor at Humberts was excellent: he was very friendly and helpful, but also professional. There were some unforeseen issues selling the house that he dealt with very well. I would definitely recommend Humberts, they were very proactive and worked directly with my solicitor, so that I never had to chase anything.PositiveResponsiveness, Professionalism
Andy Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Andy, thanks for your review. We're really pleased you were happy with our service and hope we can help you again in the future!
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5/5
GoogleThe most loveliest agents.. helpful, informative, great communication throughout, sound advice, extremely knowledgeable and kept me very calm during what is usually the most stressful of times!
Highly recommend them.
Joanne Β· 16 October 2025
Agent replied Β· 16 April 2026
Thanks Joanne - it helps when we have the loveliest clients! x
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5/5
GoogleSelling a house is really stressful but the team at Humberts did an awesome job to help us get through it. They kept us informed and were attentive throughout and I felt they made a special effort to make sure the sale happened (probably β¦
Laura Β· 16 April 2025
Agent replied Β· 24 August 2024
Thanks for your comments Laura. It was a pleasure working with you and your family. We're so pleased to have been able to help you make your move. All the best.
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