Every review we hold for the Truro office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCarter Jonas Barnes - superb service
Carter Jonas in Barnes (and their predecessor firm Sargent & Young) have managed my property for 18 years and have done a fantastic job; always professional and efficient, and they have a great team!
Peter · 10 June 2021
Agent replied · 12 June 2024
Hello Peter, thank you for taking the time to leave us some feedback. Our team are always happy to hear how we have supported our clients.
★★★★★ 5/5
TrustpilotRenting experience in Newbury
Very effective, clear and professional, I recommend.
Thomas · 17 February 2024
Agent replied · 12 June 2024
Hi Thomas, thank you for your review. We are so pleased to hear how happy you are with the professional service offered to you by our Lettings team in Newbury. Please do not hesitate to contact us if you need anything else at all.
★★★★★ 5/5
TrustpilotExcellent estate agency which I would…
Excellent estate agency which I would recommend to anyone. During my selling process I always felt that they had me central to their thoughts and advised me along the way. Very friendly and professional.
Paul · 20 May 2021
Agent replied · 12 June 2024
Hello Paul, thank you for taking the time to leave such wonderful feedback. we pride ourselves in providing helpful advice - we are very happy to have helped.
★★★★★ 1/5
TrustpilotAbsolutely terrible
Absolutely terribleContacted them 4 times regarding a property for sale with no return contact4 phone calls and and online viewing with no responseI would never use this company for any of My business
Martin · 25 June 2021
Agent replied · 12 June 2024
Hello Martin,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
★★★★★ 5/5
TrustpilotGreat company to deal with
All the staff at Carter Jonas are very helpful and quick to respond to all enquiries and questions.
Claire · 25 April 2023
Agent replied · 12 June 2024
Hi Claire, thank you for your review. We are so pleased to hear that you are happy with your experience with Carter Jonas. Do not hesitate to get in contact if we can help you with anything else.
★★★★★ 5/5
TrustpilotI have been working with Carter Jonas…
I have been working with Carter Jonas Mayfair for a number of years as one of their approved contractors. They are extremely professional and a pleasure to work with. I highly recommend them.
Richard · 13 May 2021
Agent replied · 12 June 2024
Hello Richard, thanks for the great star rating! We look forward to continue working with you in the future.
★★★★★ 1/5
TrustpilotI rent out a really old house that…
I rent out a really old house that requires constant maintenance and the property manager is rude, shouting over the phone when simply asking to follow up on a request - no manners at all.
Daniela · 14 October 2020
Agent replied · 12 June 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
★★★★★ 5/5
TrustpilotBought and let through CJ - superb!
For Carter Jonas in Newbury - bought a house through them and then rented it through them. Wonderfully supportive and helpful through both processes. Don't think I could have asked for more.
Phil · 18 June 2021
Agent replied · 12 June 2024
Hello Phil, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotThe York lettings department have…
The York lettings department have continued to offer a valuable service, they are effective and have a great handle on the market.
Scott · 1 November 2022
Agent replied · 12 June 2024
Hi Scott, thank you for your review for our York Lettings team. We're delighted to hear you were pleased with the service provided to you. Please don't hesitate to let us know if there's anything else you need help with.
★★★★★ 5/5
TrustpilotThoughtful and personal service
Thoughtful and personal service. Good strategic and tactical thinking. Skilled in identifying opportunities and risks and then managing the sale process appropriately. Tenacious in ensuring that other parties performed.
Mark · 9 December 2021
Agent replied · 12 June 2024
Hello Mark, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotGoing the extra mile
Carter Jonas went the extra mile to help me sell my property. I was particularly impressed with their marketing support, which pitched the property perfectly and attracted the right type of buyers
A · 14 May 2021
Agent replied · 12 June 2024
Thank you for taking the time to write us a review. We pride ourselves on making a complicated process simple. Please do not hesitate to contact us in the future.
★★★★★ 5/5
Trustpilot5* service from the Mayfair branch
5* service from the Mayfair branch. The sales team were amazing at finding me a property, wouldn’t go to anyone else. Have recommended to all my friends planning on moving.
Fliss · 2 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to write us a review. Our team are always happy to hear from a happy client. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotExcellent service for rental property
We have recently rented a property through Carter Jonas at Newbury, and found the team progressional and efficient throughout.
Fiona · 29 November 2022
Agent replied · 12 June 2024
Hi Fiona, thank you for your review for our Newbury team. We're so pleased to hear you are happy with the service you were provided with! Don't hesitate to contact us if there's anything else you need help with.
★★★★★ 5/5
TrustpilotI was searching for a 1 year let in…
I was searching for a 1 year let in Fulham and received a prompt and professional service which gave me priority. I was delighted with the service.
Timothy · 15 November 2021
Agent replied · 12 June 2024
Hello Timothy, thank you for taking the time to write us some feedback. We pride ourselves in making an often complicated process simple for our clients. We are happy to have helped!
★★★★★ 5/5
TrustpilotVery professional
Very professional, great to be helped by Carter Jonas the movement went absolutely perfect Very professional outfit
Richard · 10 December 2024
★★★★★ 5/5
TrustpilotCarter Jonas York Property Rental
Both David and Grace, are extremely professional, courteous and so very helpful in all aspects of rental properties. Going that extra mile is there standard.
J · 14 December 2021
Agent replied · 12 June 2024
Hello, thank you for leaving us a review. Our team aim to make an often complicated process simple for our clients. We are happy to have helped!
★★★★★ 5/5
TrustpilotWe have rented our flats In Fulham…
We have rented our flats In Fulham through CarterJonas and found them very easy to deal with and recently got above the anticipated rent so 5 star performance
Malcolm · 18 May 2021
Agent replied · 12 June 2024
Hello Malcolm, thanks for leaving us a review. We pride ourselves in providing helpful advice. Please do not hesitate to contact us in the future.
★★★★★ 1/5
TrustpilotPlease boycott this company
Please boycott this company. Carter Jonas are forcing people to break lockdown restrictions and in doing so are fully willing to risk peoples lives and further spread the virus.
Wayne · 14 February 2021
Agent replied · 12 June 2024
The layby in which you parked your motorhome was managed by Carter Jonas on behalf of our client Highways England, who, as owners, have a duty of care to ensure their land is safe for use. We therefore carried out a risk assessment and welfare assessment of the area which concluded the layby was not fit for permanent human residence. Should you need advice or guidance on how to vacate an area in a Covid-safe manner we ask that you call the number supplied on your Notice to Vacate and we would be happy to help.
★★★★★ 4/5
TrustpilotI’m (currently) a tenant with Carter…
I’m (currently) a tenant with Carter Jonas YORK.
Kyle · 17 March 2025
★★★★★ 5/5
TrustpilotVery happy with Carter Jonas Fulham
Very happy with Carter Jonas Fulham. Incredible service. Igor, Kate, Ana and Zoltan are a dream team! Best estate agents in Fulham. Maybe even London!
Ajay · 29 October 2021
Agent replied · 12 June 2024
Hello Ajay, thank you for taking the time to leave us some feedback. We pride ourselves in supporting our clients the best way we can. Do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotThe Fulham Palace Road office provided…
The Fulham Palace Road office provided a professional and friendly service helping to secure the ideal rental property for our needs. Would not hesitate to recommend!
Shirley · 25 August 2021
Agent replied · 12 June 2024
Hello Shirley, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
★★★★★ 5/5
TrustpilotExcellent service
Really professional, helpful and friendly estate agents; the whole process was much smoother and straightforward than we have ever experienced before - highly recommended
Camilla · 21 December 2021
Agent replied · 12 June 2024
Hello Camilla, thank you for leaving us a review, our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotProperty letting/renting
Recently explored letting a property through David Sinclair at Carter Jonas and the service, advice and support I received was second to none.
George · 8 February 2022
Agent replied · 12 June 2024
Hello George, thank you for the 5 star review. Our team are always please to learn how well we have supported our clients. Do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotCarter Jonas offer a professional and friendly service..
Carter Jonas offer a professional and friendly service. They are well organised, thorough and easy to deal with, can’t fault them. Thankyou.
Eliza · 8 February 2022
Agent replied · 12 June 2024
Hello Eliza, thank you for the positive feedback. We are always happy to hear how well we have supported our clients. We are happy to have helped!
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