5/5
We were very happy with the service provided by Mark and the rest of the team at Cooke Curtis. He was very attentive and their platform was clearly better than the other estate agents we initially met with. Mark is very knowledgable and β¦
Trusted Agent profile Β· Trumpington
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490 reviews across 3 platforms
40 High Street, Trumpington, CB2 9LS
Cooke Curtis & Co's office in Trumpington, at 40 High Street, is rated 4.5 out of 5 across 490 reviews on three platforms, including 429 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Cooke Curtis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Trumpington office, from every platform, shown as written. First names only.
5/5
We were very happy with the service provided by Mark and the rest of the team at Cooke Curtis. He was very attentive and their platform was clearly better than the other estate agents we initially met with. Mark is very knowledgable and β¦
5/5
I have just completed my sale
I have just completed my sale. The staff are great and very responsive. Thankyou to all staff involved. Sarah was great with the final part of completion. Highly recommend.
5/5
Exceptional customer service achieving the very best price for our home. Ian and Mark were incredible from start to finish. Producing a beautiful video showcasing our home at its best. They sold almost straight away and didnβt even need to β¦
Hello Dale, thank you for taking the time to review your experience with Cooke Curtis & Co. I am so pleased to hear your thoughts. Thank you for choosing us!
1/5
DO NOT use this agency to rent out your property. I repeat DO NOT use this agency. All they care about is getting your money. My home was trashed by tenants who were also subletting. I paid this agency a full management fee to look after my property. π‘βΉοΈ
1/5
Abysmal estate agent. Utterly failing to look after a property eg allowing fire alarms with dying batteries to beep for weeks. Staff lie and claim actions are being taken to naintain properties when they clearly havent. Avoid avoid avoid!
Weβre sorry this has been frustrating and thank you for raising it. Once notified, we contacted our client and attended the property. The alarm is hard-wired rather than battery operated, so it was not something we could safely resolve ourselves. With the ownerβs permission, we have arranged for a qualified electrician to attend. We take property management and neighbour concerns seriously and will continue to follow this up until resolved.
5/5
We recently had the pleasure of working with Julia Bailey from Cooke Curtis & Co during the sale of our old home and the purchase of our new property. From start to finish, Julia was a standout professional. β¦
Hello Jon, Thank you for your detailed and positive review of Cooke Curtis & Co, especially your kind words about Julia Bailey. There's no doubt that many of our clients' β¦ More
5/5
Put quite simply THE local estate agent to buy, sell or let your house in Cambridgeshire. Fantastic support throughout the entire process from the whole team. With an attention to detail like no other agent Cooke Curtis come thoroughly recommended. A personal thanks to the two Jamieβs for their teamwork π
5/5
Darcey had been very patient and provided professional support to help us with our questions regarding the property letting. The Cooke Curtis &Co provided good service and helpful advice. They responded quickly and friendly, helping and β¦
Thank you for taking the time to leave such thoughtful feedback. Letting a property can involve many moving parts, so providing clear guidance β¦ More
5/5
The team here are phenomenal, my partner and I did not have an easy run in the 20 months it took to sell our flat, but once we switched agents to CCC the experience got easier. Steve, Jenny, Sophie and the team are all a pleasure to deal with and their customer service is second to none, nothing was too much and they were always on hand to assist. I cannot recommend Cooke enough, anyone in the area should definitely look to use this company to sell and buy their property. Thanks again team!
Thank you π
5/5
The team here are phenomenal, my partner and I did not have an easy run in the 20 months it took to sell our flat, but once we switched agents to CCC the experience got easier. Steve, Jenny, Sophie and the team are all a pleasure to deal with and their customer service is second to none, nothing was too much and they were always on hand to assist. I cannot recommend Cooke enough, anyone in the area should definitely look to use this company to sell and buy their property. Thanks again team!
Thank you
5/5
I have recently sold my property with Cooke Curtis and co after it being listed for months previously it sold within a week. mark came to value my property and has been on hand through out the process and I couldnβt recommend him enough. Highly recommend.
Thank you for your review. Weβre delighted to hear your property sold so quickly and that Markβs advice and support made such a difference throughout the process. Thank you for the recommendation and for choosing Cooke Curtis & Co.
5/5
Cooke Curtis were fantastic letting agents for us over the past year, they were very attentive and all the staff were kind and helpful! We have rented for the past 6 years around Cambridgeshire and Cooke Curtis have been the best estate agents weβve dealt with.
5/5
Cooke & Curtis manage the letting of our property. Millie, and her team including Darcey, are responsive, professional, take our wishes and requests as landlords into consideration and communicate with us in a really friendly and efficient β¦
Thank you for taking the time to share your experience. Weβre delighted that Millie, Darcey and the team have been able to support you in a way that feels both professional and personal. Balancing efficiency with β¦ More
5/5
Jess was really helpful and attentive in helping arrange a viewing. Took time to listen to circumstances and was very kind. Amazing service!
Thanks Daniel. Jess is wonderful team member. It is great to hear of your positive experience with us.
5/5
Darcey from Cooke Curtis was really helpful from start to finish. All my questions were answered promptly and my concerns were addressed I havenβt let with an agency in a few years so it was great to have a pleasant and professional onboarding experience
5/5
Thank you to both sales and letting staff for helping us through a difficult two years looking after my mother's property after she moved out, through a period of letting and finally to sale. All staff were attentive and friendly but a big β¦
Thank you for sharing your experience. Weβre pleased we could support you through what was clearly a challenging period, from letting through to sale. A special thank you for recognising Markβs care and persistence in holding the chain β¦ More
5/5
Millie was incredibly informative and helpful!
Hello Alex, thanks for this, I will let Millie know of your comments. Thanks again.
5/5
When we selected to work with Cooke Curtis & Co to sell our flat in Autumn 2018, it was based on how all members of their team had conducted themselves throughout the initial enquiry process - no hard sell; answering questions where they could and signposting where they couldn't: straightforward customer service. Whilst their commission percentage was the highest we came across, we felt that the levels of their service to that point, before we were paying customers, were worth it. It proved to be an excellent decision. Communications continued to be easy, timely, and straightforward. We didn't have to chase anything through the process. There was great communication about upcoming viewings, including calendar invites that were easy to sync with our own family calendar system. And whoever we spoke to at the office was friendly, polite, and professional - and treated us like human beings (living in Cambridge, where the market tends to be quite buoyant, means that some agencies treat you as disposable). Best of all, we accepted an offer on our flat after just over three weeks - very quickly, compared to the speed of the market at that time. This was ideal for us as it enabled. us to secure our dream home. After the offer was accepted, the team at Cooke Curtis and Co continued to be helpful, proactive, friendly, and professional and helped with the process all the way through to contract exchange and getting the keys on our new place. I would recommend them to family and friends. Selling a house, and moving, is hard - and it's people who make it easier. Thanks in particular to the members of the team that we worked with the most: Steve, Jenny, and Remi. You played such a key role in the next chapter for us, and we couldn't be happier in our new home! ππ‘
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5/5
We interact with the Property Managers of Cooke Curtis & Co. on a daily basis, and our experience with this business is extremely positive. The PM team are friendly, knowledgeable, and very efficient. Our primary contacts, Maria Trewick β¦
Thank you for such generous feedback.Weβre very pleased to hear that your experience working alongside our Property Management team has been so positive. Maria, Billie and the wider team work hard to ensure communication is clear, decisions β¦ More
5/5
They were great at helping us find a home to move into Cambridge. Darcey in particular was very attentive and supportive, particularly when we were trying to organise from the other side of the world! Very smooth process.
5/5
Cooke Curtis & Co recently sold my house and I was extremely impressed with the whole process from start to finish. One of their Directors, Ian, came to value the property and talked me through everything clearly. He had it on the market β¦
Thank you for such a comprehensive and generous review. Weβre delighted to hear how smoothly everything ran from valuation through to completion, and that each member of the team provided clear communication, professionalism, and β¦ More
5/5
We bought our first home through Cooke, Curtis & Co and had a very good experience with them. They were prompt with responses and assisted with enquiries in a timely manner.
Thank you for taking the time to leave such a thoughtful review. Buying your first home is a significant milestone, and weβre very pleased to β¦ More
5/5
Cooke Curtis & Co have provided an excellent service for the letting of our family house in Cambridge, from the first point of contact via Anna Logan (Associate Director), through to the excellent support from the wider team. We highly recommend their services!
Thank you for taking the time to share your feedback. Weβre pleased to hear the lettings process was handled smoothly from the outset, and that Anna and the wider team provided excellent support throughout. Thank you for the recommendation and for choosing Cooke Curtis & Co.
5/5
Mark was an excellent agent to work with when we purchased our new home. He was responsive, calm and helpful and was ultimately the one who ensured the sale/purchase got over the line. Thank you, Mark!
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Yes. In The Trusted Agent 2026 awards: Cooke Curtis & Co, Trumpington won Trusted Agent.