Wrights Residential Trowbridge reviews

★★★★★ 5/5

Google

Katy at Wrights provided exceptional first-class service. Four agents valued our mother’s house but Katy stood out for her friendly and confident approach. I was thoroughly impressed by her professionalism and expertise. From the initial viewing through to the sale, Katy was attentive knowledgeable and always willing to go the extra mile. Clear and prompt communication made the process straightforward despite any challenges. I highly recommend Wrights Residential to anyone buying or selling property.

Saro · 31 March 2026

★★★★★ 5/5

Google

Wrights Residential are superb; by far the best agents in Trowbridge! Over 31 years as a portfolio landlord has necessitated dealing with many rental agents and estate agents up and down England. Wrights have been easily the best to deal with. Their commission rates are very fair and the 5* service is top class. Adam and his team in Lettings are very efficient and pro-active in getting repairs, maintenance checks completed etc. My tenants of 20 years expressed their gratitude when we moved management across to Wrights after we had been failed miserably by another Trowbridge agent! I really enjoyed being able to chat instantaneously with Adam on matters over WhatsApp. I live overseas in Canada with an -8hr time difference, So efficient communication is my priority. in sales I recently had the pleasure of working with Naadia for a property sale. Once the sale was agreed she worked diligently and hard to keep me informed of progress as the sale proceeded. She was not alone though; the whole department in Wrights cover for each other when members of staff are out of the office. Superb, I could not be happier. Use Wrights Residential you will not be disappointed!

Tim · 28 December 2025

★★★★★ 5/5

Google

I have just completed my purchase through Wrights Residential and I cannot recommend them enough. From previous experience with other agents, these guys keep you updated from the moment you start the process to the day you complete. Professional with a personal touch, they really were incredible. I also want to give a huge shout out to Katy, she went above and beyond to help keep the ball rolling, updating me weekly on where we were at and chasing both parties solicitors for info, whilst doing so in a friendly, understanding manner. Naadia also, who showed me around the property from the start, did so with a friendly, down to earth style, that made you instantly feel at ease and not pressured or pushed in any way like many other agents do, other agents could learn alot from Katy and Naadia!! Both are an asset to Wrights!! Thank you so much. I cannot recommend you guys enough :) 10/10

Mark · 28 December 2025

★★★★★ 5/5

Trustpilot

Great customer service

We have used Wrights Trowbridge for many years to find tenants for us and more recently to value to sell our house. We cannot recommend them highly enough. Nothing is too much trouble. Katy is professional and friendly and even when we had to pull out of business deal with selling our property she was still very helpful and understanding. If you want a first class service then choose Wrights. The team go out of their way to ensure, whether selling or purchasing a property they will support you all the way. Thank you!

Elaine · 13 October 2025

★★★★★ 5/5

Google

We bought our property through Wrights and the experience was great from start to finish. Naadia was really straightforward and honest to deal with, she was a great communicator and there was good cover even when she wasn't in the office. The whole process was really efficient and we found Naadia to be super-proactive. Would recommend!

Rebecca · 14 March 2026

★★★★★ 5/5

Google

We had a great experience with Wrights Residential while applying to rent a flat in Bath. In particular, Lucie was fantastic throughout the whole process. She was professional, friendly, and incredibly helpful, keeping us well informed at every stage and making what can often be a stressful process feel smooth and straightforward. We would definitely recommend Wrights Residential to anyone looking to rent in Bath.

Salmana · 28 December 2025

★★★★★ 5/5

Google

Kathryn at Wrights Residential in Trowbridge was extremely helpful in my renting journey. She was kind, understanding, and kept me updated as much as she could. If you’re thinking of thinking of renting in or around the Trowbridge area, I recommend these guys 100%! Thank you so much for your help again.

Joana · 31 March 2026

★★★★★ 5/5

Google

Wrights have been truly amazing. Communication was fantastic keeping me updated every step of the way. A big thank you to Naadia and the Team. If you are looking for a friendly, professional Estate Agent Wrights Residential is the one! …

Tracy · 14 March 2026

★★★★★ 5/5

Google

We recently moved back to the UK from Spain after several years abroad and have experienced so many problems trying to resettle. Thank you Kathryn & Wrights Residential for making the process of securing an amazing rental property so easy. Throughout the process Kathryn was very clear and efficient in guiding ourselves and our landlord to a happy conclusion. So many of the larger lettings agencies are so negative and unhelpful when presented with a slightly more challenging application (even turning us away at the door) they are more interested in quick wins and maximising profit, to the detriment of the prospective tenant and even future landlord. Thank you Wrights Residential for treating us like real people who have names not a case file. Support your local independent businesses as the service and value for money is unbeatable. Many thanks, Luke

Luke · 3 August 2024

★★★★★ 5/5

Trustpilot

Outstanding and Consistent Service

I have dealt with Wrights Residential for over 18 years, buying, selling and having them manage rental properties. I can say without a doubt that the service and kindness I have received has been exceptional and consistent. I continue to use Wrights Residential, they stand head and shoulders about other companies in the town.

Mrgrantlovett · 9 August 2026

★★★★★ 1/5

Google

Wrights Residential are crooks. They cheated me out of a property just before moving in, illegally re-marketed the property and announced it as let withing 24 hours raising suspicion this has been let to family or friends. They are currently under investigation for breaching laws and regulations so please do not go near them. They sabotaged my relationship with the landlord by spreading lies and feeding the landlord a false narrative, forcing the landlord to make a decision to not continue. I strongly advise you to not approach this estate agents as not only with They take your money but they will waste your time. They have left me homeless from their actions and not even the director seemed to care or take any action of this misconduct. I have raised this to the correct authorities and they are now investigating them. I've been informed I'm entitled to compensation and as a minimum they will incur a fine. It wouldn't suprise me if they get shutdown soon for their illegal activity so as a warning to any new potential customers please take your buisiness elsewhere.

Harry · 11 January 2025

★★★★★ 5/5

Google

Always had awful experiences with estate agents but this time the experience was top tier from start to finish! Katy and Nadia went above and beyond from me! Couldn’t fault them ☺️

Sara · 28 December 2025

★★★★★ 5/5

Google

I've spoken to several members of the team whilst renting for over a year now. I am so impressed with how friendly, helpful and dedicated they all are. It really makes a difference knowing you are looked after with any issues being resolved quickly and with obvious care for tenants with them. Although the same can be said for all members of staff I have spoken to, a special mention to Abi (or Abbie!) who I have mainly spoken to. Thank you Wrights Residential Team!

S · 26 April 2024

★★★★★ 5/5

Google

We have had a great experience finding our rental with the help of Wrights. We relocated to a new area and were kept up to date whenever properties within our budget came available. Katy made the process very easy for us from start to finish. Abbie from the maintenance team has also been great at communicating with us during our first few weeks at our new property. A lovely team all round, we would be more than happy to use them again and definitely will recommend them. Thank you Wrights! :)

Eliza · 2 December 2023

★★★★★ 5/5

Google

I have just rented a property through Wrights in Trowbridge. I had been looking for a while and had some less than satisfactory experiences with many agents/properties. Luckily, I found Wrights. I was so pleased with my experience with Wrights, in particular Rachel Kelly, who was simply a joy and very professional to deal with. Other staff are equally marvellous. I love the property I am now in and would highly recommend Wrights to anyone.

Tracey · 26 February 2024

★★★★★ 5/5

Google

Needed a quick turn around to complete my purchase- Laura and the team at Wrights were ultra professional in dealing with my purchase - attentive - always kept me in the loop - got the deal across the line- actually well before time - and send me a welcome card - well done Laura and The Wright team - highly professional in all aspects - highly recommend - and thank you!. Ian Johnston

Ian · 27 March 2024

★★★★★ 5/5

Google

Laura has been amazing! She has dealt with our property for nearly 2 years, over buying and selling. She was nothing but patient, caring, empathetic and determined to help us. Laura has been absolutely brilliant and we cannot thank her enough. After Laura changed roles we then had Katy who was also brilliant. Thank you to staff at Wrights for such a fantastic service!

Lily · 25 July 2024

★★★★★ 5/5

Google

I found a house to rent in Trowbridge through Wright's residential and started living here. The houses they offer to choose from are beautiful, the employees are friendly and ready to help. When I want to communicate during my tenancy, they respond very quickly. Also Mr Adam Wright is very polite and reassuring. I would definitely recommend Wright's residential. I am very happy that I found my home through them.

Dilek · 27 March 2024

★★★★★ 5/5

Google

As a first time landlord I had lots of questions and was unsure about a variety of things. Thankfully, Katy was friendly, knowledgable and approachable. Within a few days, she had found me a tenant. The process was very smooth and Katy was at the end of the phone throughout. If you are looking for a letting agency you can rely on then look no further.

Tom · 27 March 2024

★★★★★ 5/5

Google

Great Service! Both Ceira and Katie were ever so helpull.I was looking for an apartment and they found it for me within 2 days.Ceira responded to all my emails and was very professional and patient . I would definitely recommend, they have some beautifull apartments in great conditions and even if you dont like any of their apartments they will recommend something else once it comes on like they did with me. Thanks very much ladies!

Eni · 7 May 2023

★★★★★ 4/5

Google

My Name is Evah. I am rating Wrights Agency 4 starts because of the following reasons. In my exhausting house search, the staff gave me 100% support. Regular communication: even with the bad news, they'll still call to give you feedback. I think they are respectful towards their clients hence the invaluable communication. Great marketing skills! Because of the good attributes, I trusted and believed in them completely. Big shout to Katy. Unfortunately, after viewing so many houses I still wasn't a good fit for any of them - criteria. The landlords!

Evah · 29 November 2022

★★★★★ 5/5

Google

Just finished a tenancy with Wrights residential in Trowbridge. Wrights were so helpful and accommodating of our working hours and having a pet in the property for any inspections or contractor visits. A personal shoutout to Ceira who went above and beyond to help us during our time at Wrights and made renting with a letting agent feel a much more personal experience and we felt happy and supported at all times. Would thoroughly recommend using Wrights to prospective tenants.

Lizzy · 29 November 2022

★★★★★ 5/5

Google

I am very satisfied with Wrights. I have been a tenant for three years and have never had any issues. Kathryn is always attentive and efficient in her service. I highly recommend them.

Eduardo · 14 May 2025

★★★★★ 5/5

Google

We recently brought a house through Wrights Residential and we were really pleased with the service. In particular Katy was fantastic keeping us informed as the sell progressed. The bottle of bubbly was a lovely touch when we collected the keys on moving day.

Karen · 1 December 2024