Every review we hold for the Tring office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was so glad I chose Michael Anthony
I was so glad I chose Michael Anthony, I chose them as they were the cheapest out of all of the agents I had considered, with very high review rates and I must say they could not have been any better. I am not sure what paying a higher percentage rate could get you. They were really brilliant and kept me informed throughout. Special thanks to Charlie who was my lead, who was absolutely brilliant. Many, many thanks to you all.
Neil · 10 September 2026
Agent replied · 11 September 2026
Hi Neil, many thanks for taking the time to leave your review and I'm delighted to hear about the experience with the team and specifically Charlie. Wishing you all the best in the future!
Henry
★★★★★ 5/5
TrustpilotGreat professional, friendly, efficient & helpful service
I used Michael Anthony to find a tenant. Katie and Alice were both professional yet friendly and very helpful throughout the process. I would not hesitate to recommend them and I will only use Michael Anthony in the future. I used a different agent two tenant changes ago and their services was so shocking that it ended up costing me £17k with a non paying tenant and repairs following eviction. My previous tenant that Michael Anthony found me was fabulous and these new tenants seem to be the same.
Linda · 5 September 2026
Agent replied · 10 September 2026
Hi Linda, many thanks for taking the time to leave your review and I'm delighted to hear about the service received from Katie and Alice. Wishing you all the best. Gerry
★★★★★ 5/5
TrustpilotBlake Hart at Michael Anthony Estate…
Blake Hart at Michael Anthony Estate Agents went above and beyond to help me secure a rental home. What set Blake apart was his ability to listen and truly understand my situation. Even with tight constraints, he helped me weigh my options objectively so I could make the best decision for my needs. He is remarkably responsive, professional, and genuinely cares about finding the right fit for his clients. Any agency would be fortunate to have him on their team!
Patry · 27 August 2026
Agent replied · 29 August 2026
Hi Patry, many thanks for the kind words about Blake and I'm delighted to hear about the great experience. Wishing you all the best in your new home! Katie
★★★★★ 1/5
GoogleMy advice to anyone renting through this company is simple: do not leave a review when they ask you to shortly after moving in. Wait until you have moved out, gone through the checkout process and got your deposit back. I am extremely glad we did.
Our first red flag actually came before we even moved in, when we were asked to pay more for the property than the price it had been advertised at.
Despite that, Lauren was perfectly nice to us when we moved in and throughout the tenancy. Our boiler wasn't working on the day we moved in and she helped get that sorted. Equally, whenever they needed something from us, we were more than accommodating. Towards the end of the tenancy we allowed days of viewings to help them get new tenants in and generally tried to make everything as easy as possible.
Unfortunately, the way we were treated once we moved out and started questioning deductions from our deposit was completely different.
I honestly couldn't begin to list all of the petty things that were raised in the checkout report, but some of them were just factually wrong. Things were being used to justify charging us that simply weren't true, and rather than anyone looking at the obvious inconsistencies, it was left to us to challenge everything and provide evidence to prove it.
They say the check-in and checkout reports are done by an independent company. I can only speak from our experience, but after seeing how the report was used against us, I have very little confidence in how fair that process actually was.
What made the whole thing worse was being told that the landlord had agreed to the deductions they were trying to make.
Luckily, we were in the unusual position of having a personal relationship with our landlord and could contact them directly. When we did, we discovered they weren't aware of things in the way they had been presented to us. Once we were able to speak to the landlord ourselves, the situation was resolved and we got our deposit back.
That really bothered me because if we hadn't personally known our landlord, how would we ever have known? We could easily have just accepted the charges because we'd been told the landlord had agreed to them.
The part I find most unacceptable, though, was what happened when we said we would go through the deposit scheme to resolve the dispute. We were actively discouraged from doing this and told it would be "time consuming and costly." It does not cost a tenant anything to raise a dispute through the deposit scheme.
I think that is terrible behaviour from a letting agency. The deposit scheme is there for exactly this reason, so trying to put tenants off using it by making it sound like it could cost them money is completely unacceptable in my opinion.
The communication once we started challenging things also became really confrontational and at times felt threatening. That was probably the biggest contrast for me. When we were paying rent, allowing days of viewings or they needed something from us, everything was friendly. As soon as we moved out and questioned deductions from our own money, the attitude completely changed.
I have no problem with an agent charging tenants for genuine damage or legitimate issues. What I do have a problem with is being expected to pay for things that aren't accurate, being told the landlord agreed to charges when speaking directly to the landlord gave us a very different picture, and then being discouraged from using the independent deposit scheme when we wouldn't just accept those charges.
So again, wait until you have your deposit back before leaving your review.
Based on our experience from beginning to end, I absolutely would not recommend this company. There are parts of their approach to pricing, "independent" checkout reports, deposit deductions and particularly how tenants are treated when they challenge them that I think seriously need to be reviewed.
Amy · 25 August 2026
Agent replied · 25 August 2026
Dear Amy,
Further to your partner Claire's review below, which has already been acknowledged, we must question what you are seeking to achieve by deciding to submit a further complaint concerning the same tenancy and simply repeating the previous comments of your partner?
★★★★★ 1/5
GoogleRESPONSE TO REPLY
The check in report says the property is dirty. With cobwebs and dirty cupboards and oven. The check out report says the property is generally clean, neat and tidy. How do you explain the 125 pound cleaning fee?
There were several mistakes in the check out report where they are claiming for things that were also in the check in report. Marks on the walls, hole in the walls and weeds.
We were threatened about removal fee to remove lampshades that we bought to improve the property. But you say you take in to account the fact that we made the protect better? How do you explain that?
My advice again be very cautious with this company and their "independent inventory check". Do not listen to the threats against using the tenancy deposit scheme. It there to protect you not them.
⚠️ My advice to anyone renting through this estate agent: wait until the end of your tenancy before leaving a review. Use the TDS, do not allow money from your deposit to be deducted illegally.
We are giving this estate agent 1 star based on our experience.
The property was advertised at one price. When we said we wanted it, Lauren told us other people were interested and that we would have to bid. We ended up paying £50 more per month than advertised.
Lauren then asked us for a review shortly afterwards. We chose to wait until the end of the tenancy, and we're glad we did.
Throughout the tenancy we looked after the property and we're very understanding about shortcomings on their side. We were very accomodating and helpful when they needed us. Despite this when we moved out, they attempted to deduct £125 cleaning, £75 oven cleaning and £60 for paint chips, despite the property being left clean, the oven being filthy when we moved in, and many of the paint chips already being there.
When we said we wanted to use the tenancy deposit scheme to dispute the deductions, we were strongly discouraged from doing so. We were told it would be costly and time-consuming and warned that further charges could be made, including for light shades we had purchased ourselves and a Sky box that had been removed by the landlord.
My advice: photograph and video everything when you move in and out, keep all correspondence, and don't feel pressured into accepting deductions you disagree with.
And if you're asked for a review shortly after moving in, wait. You haven't experienced the full service yet.
Proceed with caution.
Claire · 24 August 2026
Agent replied · 24 August 2026
Thank you for your review regarding the post-tenancy charges.
To be clear, the charges were assessed following the independent check-out inspection carried out by the independent inventory clerk, who also conducted the check-in inspection at the commencement of the tenancy, a copy of which had been provided to you.
The check-in and check-out reports provide an independent record of the condition of the property at the relevant points in time. The check-out report identifies the items considered to be different from, or not in the same condition as, those recorded at check-in. The charges have been raised on the basis of the differences and the work required to return the property to back to the required standard after you vacated the property.
We appreciate that you may disagree with the assessment; however, the fact that the inspection was carried out by an independent inventory clerk is an important factor in determining the condition of the property both at the start and end of the tenancy.
We have also taken into consideration the principle that tenants should not be charged for fair wear and tear or for improvements to the property. Where applicable, the costs sought have therefore been considered in light of the property's condition at the commencement of the tenancy, the nature and extent of the issue identified, and the reasonable cost of remedying it.
We consider the charges to be supported by the independent inventory documentation and therefore maintain our position in respect of the amounts claimed.
Kind regards,
Michael Anthony Estate Agents
★★★★★ 5/5
TrustpilotRenting with Michael Anthony
I want to share my honest feedback and a very positive experience while renting with Michael Anthony Estate Agents in Milton Keynes. First of all, a huge shoutout to Katie Jones, she was very professional, helpful and supportive throughout, especially with communication and tenancy closure. I believe they are a very good business and brilliant people to work with. Always reachable, helpful and honest. We rented a 2 bed property with them back in 2024 in Bletchley and finished our contract in June 2026, as we had to move to a different property for more space and garden. The contract was set up nicely, and all documentation and the move-in process were hassle-free and convenient. Also, right from the start, they have been very helpful with any maintenance queries, advice and support. I would also like to mention Iwona, who has helped me with my queries and with the tenancy in general. I wish them all the best and they are highly recommended and trustable.
Bilal · 9 July 2026
Agent replied · 12 July 2026
Hi Bilal, thank you so much for taking the time to leave us a review, it’s great to hear about your fantastic experience with us and we were pleased to be able to support you over your time in the property. We wish you all the best in your new home! Gerry
★★★★★ 1/5
TrustpilotI went to purchase a house with Michael…
I went to purchase a house with Michael Anthony in aylesbury. And I had the worst experience ever. upon making an offer on a house and Michael Anthony accepting it By a phone call I was then not given the offer in writing which they should of done but They didn't. I then get a further phone call saying that my offer was accepted but the house had now gone to auction but if I still wanted it at my offer price i had to buy it at auction this was the only way. which I was not happy to do at this point i knew something was not right here. Then i find out the house doesn't go to auction! So I call Michael Anthony him self. He says a pack off lies to me about the house that its not for sale anymore. Which was all lies he had other buyers that wanted it so Michael himself had taken the house off the market and sold it from underneath me for more money probably so most of the phone calls I received were all a pack off lies from the boss himself and his assistant called Holly she had lied to me from the beginning about this house I expected better from this company more so from the boss himself that runs it. Plus i found most of the staff very rude in there Not very helpful at all im sure there just there to make has much money as they can So please beware of this company and the boss that runs it. I ended up losing the house I wanted for my family. I wish others to be safe and secure. Thanks for taking time to read this. All best.
Enzo · 6 July 2026
Agent replied · 8 July 2026
Hi Enzo,
Sorry to hear about your experience with Michael Anthony Aylesbury.
The Aylesbury and Leighton Buzzard branches are completely separate from us, mainly for this reason, so this would not be this page, I have left a link below with their Trustpilot link for you to leave a review here.
https://uk.trustpilot.com/review/www.michaelanthony.co.uk
I would kindly ask if you can remove this review from our Trustpilot but if there is anything we can do to help with your family's property search do give us a call and we will be more than happy to help.
Kind regards
Henry Swindlehurst
★★★★★ 5/5
TrustpilotFTB Experience
We had a really great experience with Henry and the team at Michael Anthony Estate Agents - Milton Keynes. Everyone was friendly, accommodating, and always happy to help, which made the whole process much less stressful than we expected.
Henry kept us updated throughout and was always on hand to answer questions. He really went above and beyond to keep everything on track and was always happy to help, no matter how big or small the issue.
We were also really impressed with how quickly everything moved, we went from start to finish in just around 8 weeks.
We’d definitely recommend them to anyone looking to buy or sell. Thanks again to Henry and the whole team for making it such a smooth experience.
Donna · 1 July 2026
Agent replied · 2 July 2026
Hi Donna, many thanks for taking the time to leave your review and I'm thrilled to hear about how the process of buying went with Henry and the team. All the best in your new home! Satpal
★★★★★ 5/5
TrustpilotI had a great experience selling my…
I had a great experience selling my house with Michael Anthony Estate Agents. My house sold very quickly, and Charlie and Henry were both excellent throughout the whole process.
They were always helpful, kept me up to date with the progress of the sale, and made everything feel straightforward and well organised. Their communication was great, and I really felt that they took care of everything for me from start to finish.
I really appreciate all their support and would happily recommend Michael Anthony Estate Agents, especially Charlie and Henry, to anyone looking to sell their property.
Klaudia · 22 June 2026
Agent replied · 24 June 2026
Hi Klaudia, many thanks for taking the time to leave a review and I'm delighted to hear about the experience you had with Charlie and Henry. Wishing you all the best. Satpal
★★★★★ 5/5
TrustpilotReview Michael Anthony , Milton Keynes
Henry was our main contact and communication was excellent. He called us with updates at every stage- even if there was no significant update- this was reassuring to us. Henry was very patient and understanding if we voiced any concerns and answered any questions we had fully. The valuation that we were given was spot on and our home was under offer by a number of potential buyers within the first week of listing.
Henry’s whole team were very efficient and briefed to assist in Henry’s absence.I was particularly impressed with Charlie who was at all times very professional.
I would not hesitate in recommending Michael Anthony to friends or family.
Mrs · 16 June 2026
Agent replied · 18 June 2026
Hi Mrs Donnachie, many thanks for taking the time to leave us a review and it's really great to hear about your experience with Henry, Charlie and the rest of the Milton Keynes team. We are so glad to have helped you achieve a sale on your home and wish you all the best in the future! Satpal
★★★★★ 5/5
GoogleI was very pleased with the services from Michael Anthony Estate Agents. The process of renting one of their managed properties has been as stressless as it can get, with the whole team being very welcoming. Lauren has been fantastic, over seeing our move, from getting started to getting the keys. It's been more than just being punctual, the kindness and support has been one of the best I've experienced through a estate agent or company in general.
I would highly recommend Michael Anthony Estate Agents, knowing the support that is given.
Samuel · 3 June 2026
Agent replied · 8 July 2026
Hi Samuel,
Thank you for taking the time to review the service you received from Lauren and the team when renting your new property. We hope you are all settled in nicely. All the best, Paul Swindlehurst.
★★★★★ 5/5
TrustpilotFriendly, proactive, and easy to deal with
We bought and sold through this estate agency and had a great experience overall. They managed 25 viewings in one week and we sold within just 9 days.
The team were friendly, proactive, and easy to deal with throughout, and helped chase things up when we had delays with the buyers’ solicitors.
Special mention to Derek and Colin, who were especially helpful and always approachable. Overall, we felt well looked after and would happily recommend them.
Claire · 24 June 2026
Agent replied · 26 June 2026
Hi Claire, thank you for your review and I'm delighted to hear about your great experience with the team and in particular, Derek and Colin! Wishing you all the best. Satpal
★★★★★ 5/5
TrustpilotEfficient and professional - highly recommend 🌟
I just want to say massive thank you to Colin and Derek from Michael Anthony Milton Keynes who have supported us throughout the process of buying our lovely house. They responded to all our enquiries and guided us through. They were professional and always happy to help us. The estate agents also recommended us really good solicitors that again were outstanding and very efficient. Big 5 stars 🌟
Geanina · 19 June 2026
Agent replied · 24 June 2026
Hi Geanina, thank you for your review and it is wonderful to hear about the support recieved from both Derek and Colin throughout. Wishing you all the best in your new home! Satpal
★★★★★ 5/5
TrustpilotHenry was spot on and very quick to get…
Henry was spot on and very quick to get things arranged for a valuation and a chat, even put me in touch with a mortgage advisor who called me same day. Katie and the lettings team Blake and Alice were also super helpful, the turn around on our rental was handled so quickly and professionally especially as we had some extenuating circumstances. Very grateful for the team managing the whole experience
Bethany · 7 May 2026
Agent replied · 11 May 2026
Hi Bethany, many thanks for the kind words and I'm glad to hear the team were able to help throughout. Satpal
★★★★★ 5/5
TrustpilotMichael Anthony Estate Agents in Hemel…exceptional from start to finish
Michael Anthony Estate Agents in Hemel Hempstead were exceptional from start to finish. They took on the sale of my mum’s house after a previous agent had been unsuccessful, and the difference in service was clear immediately.
Before the property even went on the market, the entire sales team took the time to visit the house so they could confidently answer any questions from potential buyers, something I’ve never experienced before.
Every viewing was accompanied by a member of their team, and the communication throughout was first‑class. We received prompt, clear feedback after each viewing, and they kept us updated at every stage once a buyer was secured.
This was our first time using Michael Anthony, and they genuinely exceeded our expectations. I wouldn’t hesitate to use them again and highly recommend them to anyone looking for a professional, proactive, and highly effective estate agent in Hemel Hempstead.
Clive · 30 January 2026
Agent replied · 25 February 2026
Thank you for your kind review and feedback, we're thrilled you've had an exceptional experience with us, and that we could help with the sale of your mum's home.
★★★★★ 5/5
TrustpilotKatie Jones is a Brilliant Agent
My interaction with Katie Jones was great. She was responsive, detailed, helpful, honest and always willing to answer any questions and deal with issues. I used Katie before and was pleased to have her on my side again as I am confident in her abilities to do her job well. Would definitely recommend her.
Michelle · 6 August 2026
Agent replied · 7 August 2026
Hi Michelle, thank you for your review and it is wonderful to hear about your positive experience with Katie again. Wishing you all the best in the future and please do not hesitate to contact again if we can help!
Gerry
★★★★★ 5/5
TrustpilotBlake was amazing
Blake was amazing, showed me a lovely home as soon as it came on the market, I snapped it up and within a few weeks I was moving it. He’s always super responsive, helped me throughout the whole process and even afterwards. Highly recommend Micheal Anthony and Blake has been brilliant!!
Camelle · 24 August 2026
Agent replied · 5 September 2026
Hi Camelle, thank you for your review and it's wonderful to hear about your experience, especially with Blake. Wishing you all the best in your new home! Katie
★★★★★ 5/5
TrustpilotBest estate agents in town
After 3 years of trying with other local agents, Michael Anthony Estate Agents gave us the right price, negotiated the asking price, and sold our house within just 4 months. Lara, Honey and Lucy were fantastic, professional, helpful and kept us updated throughout. Highly recommend!
Jophy · 1 October 2026
Agent replied · 3 October 2026
Hi Jophy, thank you for your review and I'm delighted to hear about the great experience with the team, wishing you all the best! Stephen
★★★★★ 5/5
TrustpilotI had a really positive experience with…
I had a really positive experience with Michael Anthony, particularly thanks to Blake. He was professional, approachable and incredibly responsive throughout the whole rental process. Everything was explained clearly, and whenever I had a question or needed help, Blake was quick to respond and make sure everything was sorted.
X · 29 August 2026
Agent replied · 4 September 2026
Hi there, thank you for your review and glad to hear about the great experience with Blake, wishing you all the best in your new home! Katie
★★★★★ 5/5
TrustpilotFabulous team! Highly recommended!
I absolutely would recommend using Michael Anthony estate agents in Hemel to buy or sell your home. The team there is so friendly, respectful, patient, highly efficient and incredibly professional.
I mainly dealt with Tom and Ian and they really did help ease so much of the stress with my complex sale and purchase right from beginning to end.
They were an absolute pleasure to deal with.
Tanya · 20 April 2026
Agent replied · 20 May 2026
Hi Tanya, really glad to hear the team were able to guide you through a tough sale and relieve as much of the stress as possible! Stephen
★★★★★ 5/5
TrustpilotThank you George
A huge thank you to George for all his help with the purchase of my new home. He was incredibly accommodating and understanding every step of the way. George listened, communicated brilliantly, and made me feel completely supported. It’s rare to meet someone who genuinely cares about getting it right for you.
Rachael · 30 July 2026
Agent replied · 31 July 2026
Hi Rachael, many thanks for taking the time to leave your review and I'm delighted to hear about the great experience with George! Wishing you all the best in your new home.
Sam
★★★★★ 5/5
TrustpilotExcellent communication and helpful
Lauren has been extremely easy to communicate with throughout the process and very helpful. Always providing us with the information we need when we ask for it and flexible with repeat viewings and questions about the move. It’s been a very positive experience. Would recommend Michael Anthony as a Lettings agent for those looking to rent.
James · 20 May 2026
Agent replied · 21 May 2026
Hi James, thanks for taking the time to leave the review and really happy to hear that Lauren was able to assist in finding you and your family your new home! Sarah
★★★★★ 5/5
GoogleWe recently purchased our new home through Michael Anthony and the experience was great from start to finish. George Burns, in particular, was excellent - professional, knowledgeable and went the extra mile to ensure everything ran smoothly.
Communication was great throughout the process and any questions or concerns were dealt with promptly. Buying a new home, especially a historical Grade II Listed one can be stressful with lots of questions for the vendors but George and the team made it as seamless as possible.Their support was really appreciated and we would highly recommend Michael Anthony to anyone looking to purchase or indeed sell a property.
Thanks also to Sam who came and brought the keys for the new property to us on move day rather than us having to jouney over to Tring, this saved me a journey and precious time on the most hectic of days.
Liney · 10 October 2025
Agent replied · 17 May 2025
Thank you for your kind review and feedback, we're thrilled we could help with the purchase of your new home and that you've had a great experience with George and the team.
★★★★★ 5/5
TrustpilotAlice was amazing
Alice was amazing! If I could give her 1000 stars I would. Everything was commiuncated every step of the way, Alice is friendly and bubbly. She was so professional and so helpful in finding me a place. Everything went so smooth from start to finish. I would highly recommend Alice (MK central).
Lynne · 27 May 2026
Agent replied · 5 June 2026
Hi Lynne, thank you for the review and also really happy to hear about your fantastic experience with Alice. Katie
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