4/5
TrustpilotGreat attention
Great attention, good communication and service
Agent replied · 26 October 2024
We appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
Trusted Agent profile · Tower Hamlets
Savills Canary Wharf reviews in Tower Hamlets
★★★★★
2,066 reviews across 2 platforms
20 Canada Square, London, E14 5NN, Tower Hamlets, E14 5NN
Savills's office in Tower Hamlets, at 20 Canada Square, is rated 4.2 out of 5 across 2,066 reviews on two platforms, including 258 Google reviews rated 4.6.
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
5/5
TrustpilotExcellent
Excellent, very helpful and all conducted in a professional manner.
Agent replied · 26 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 26 October 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
GoogleHad a fantastic experience with Stephanie Dang. She's extremely patient and knowledgeable about the properties she's responsible for. Also great communications! Would highly recommend this branch of Savills purely based on Stephanie.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 26 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 26 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 26 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
5/5
GoogleWe had a brilliant experience with Rosanna, who helped us started to finish from viewing our new property to helping us organising our move! Made the process as stress free as possible!
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 26 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
GoogleMoved in Royal Albert Wharf not so long ago via Savills agent the Gentlemen who looked after me through out the whole process was fantastic professional and very pro active knows what his doing. Thanks again Nathan James. All the best!
5/5
GoogleMy husband and I are landlords and our property is managed by Savills - Canary Wharf. The whole team is great. I liaise with Ross mostly and he is really good - replies promptly, friendly, and very efficient.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 26 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 26 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 26 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
GoogleGreat Experience! Highly professional, amazing communication, efficient and extremely polite. They sold our property as they promised pretty quickly
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Agent replied · 26 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
