5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
Trusted Agent profile · Tower Hamlets
Savills Canary Wharf reviews in Tower Hamlets
★★★★★
2,065 reviews across 2 platforms
20 Canada Square, London, E14 5NN, Tower Hamlets, E14 5NN
Part of Savills, see every office.
Savills's office in Tower Hamlets, at 20 Canada Square, is rated 4.2 out of 5 across 2,065 reviews on two platforms, including 258 Google reviews rated 4.6.
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Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe had a brilliant experience with Rosanna, who helped us started to finish from viewing our new property to helping us organising our move! Made the process as stress free as possible!
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 26 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
GoogleMoved in Royal Albert Wharf not so long ago via Savills agent the Gentlemen who looked after me through out the whole process was fantastic professional and very pro active knows what his doing. Thanks again Nathan James. All the best!
5/5
GoogleMy husband and I are landlords and our property is managed by Savills - Canary Wharf. The whole team is great. I liaise with Ross mostly and he is really good - replies promptly, friendly, and very efficient.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 26 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 26 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 26 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
GoogleGreat Experience! Highly professional, amazing communication, efficient and extremely polite. They sold our property as they promised pretty quickly
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Agent replied · 26 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
1/5
GoogleSlimy company with slimy estate agents. Poor quality
5/5
GoogleThey are very helpful and responsive. Highly recommended.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Agent replied · 26 October 2024
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
Trustpilotkind and helpful
ready to help, kind and professional
5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
5/5
GoogleExcellent service from both Antony and Eric in trying circumstances. They were very attentive to dealing with the issues that arose in a very quick manner. I can highly recommend them.
5/5
GoogleBrilliant experience working with Savills - especially the fast and reliable help from Jodie Lands
5/5
TrustpilotGreat service from a professional and…
Great service from a professional and polite team
1/5
TrustpilotToxic environment
Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Savills Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
