Savills Canary Wharf reviews in Tower Hamlets

★★★★★ 5/5

Trustpilot

Shikha was really helpful

Shikha was really helpful. My fridge broke down and she liaised with the landlord and several people to get the cupboard out and a new fridge in. I have a busy job and could not co-ordinate being in for all the visits. However Savills are always so helpful in making sure things can happen as quickly as possible. I'm really grateful for the communication and clarity - made a stressful situation much more manageable.

Farzana · 28 August 2026

★★★★★ 5/5

Trustpilot

Thank you to Tanika at Savilles

I found Tanika who works as Savilles to be friendly, professional and honest also which helped me to make informed decisions for viewings that she had also organised for myself to find a rental property. I found Tanika also took the time to answer any questions that I had as I had not rented for nearly 10 years and a lot had changed in that time and this was extremely helpful in my search of a property. Tanika was thorough in her approach when sharing potential properties with myself which gave me the confidence to find a rental property which ticked all the boxes that I wanted in my opinion. Many thanks for your help Tanika, from a happy customer, Tracey

Tracey · 5 May 2026

★★★★★ 5/5

Trustpilot

Peace of mind for overseas landlords

Savills have been managing my property whilst I’ve been working abroad for nearly 2 decades. I strongly recommend Savills for the consistent service they provide. Most recently Shan Elario has been my property manager. Shan is prompt and efficient responding to questions and queries, and effectively deals with any issues that arise. It gives me great peace of mind being able to trust Savills & Shan to look after my interests whilst I’m thousands of miles away in a completely different time zone.

Christopher · 1 May 2026

★★★★★ 5/5

Trustpilot

Extremely smooth end of tenancy experience thanks to the Savills staff

Shan Elario has been extremely helpful and supportive in the whole end of tenancy process. We were stressed and busy with our home move and he made sure that any issues with the end of tenancy were addressed swiftly and resolved to the satisfaction of both us and the landlord. We really appreciate his professionalism and diligence through the entire process.

Zeena · 21 August 2026

★★★★★ 1/5

Trustpilot

Never return calls!!

I have just received yet another mailing from Savills (Truro), offering their services in selling my house. This is ironic, in that we have phoned them twice to get a valuation, but no-one returns the call. If fact, last tome the office didn't answer - it rang for ages and then got put through to their nationwide coordinator. Clearly Truro were too busy to get in touch, but if they can't be bothered to try and get buyers on the books, heaven help anyone interested in trying to purchase a property!

PZH · 18 February 2026

★★★★★ 5/5

Trustpilot

From putting our house on the market…

From putting our house on the market some months ago through to completion of the sale, the service from Savilles and in particular Claire Dwyer, has been superb! Claire has been tenacious, professional and pro-active every step of the way. Our house sale has not been easy but Claire has ensured that it stayed on track and that it completed today! Thank you Claire we could not have done it without you!

Rhona · 10 April 2026

★★★★★ 5/5

Trustpilot

Many thanks to James Abbott and his excellent team in Stamford

I sold my house in Stamford through James and his team at Savills Stamford. Many agents were competing for the business - I was glad I chose Savills as in a difficult market they provided an efficient and smooth service with excellent communication throughout. Thank you!

Sophia · 28 August 2026

★★★★★ 5/5

Trustpilot

Bailey Chan is superb

Bailey Chan is superb. As a landlord, I don't have to worry about anything. I always want to treat my tenants well and Bailey has the same approach. He approaches every task with meticulous detail and communicates with me clearly and always on time.

Website · 10 September 2026

★★★★★ 1/5

Google

Experience of selling our families property with Savills in Canary Wharf was not good one. communication was horrible, nobody ever available on phone and emails always ignored, despite double message. Very expensive fee, as well with no professionalism, so not justified, it wasn’t what we expected of Savills. They didn’t seem like they knew what they was doing. We changed to Chesterton who sold our apartment in 4 weeks, and were head and shoulder above. We would I’ll not use again for any of our properties. Bad service, we would suggest avoid, much better agents around. Thank you

David · 8 November 2025

★★★★★ 5/5

Trustpilot

Savills did a great job

Savills did a great job both at inception, during tenancy and at the end of it. They have always been proactive to address any item we raised and addressed it promptly. Special thanks to Fiona Wither who has been our main contact.

Matteo · 28 August 2026

★★★★★ 5/5

Trustpilot

Roshni has been our Property Manager…

Roshni has been our Property Manager since December 2025 and we have been very pleased with the service received. We will be sad to see Roshni go and look forward to working with our new Property Manger.

Rigby · 3 September 2026

★★★★★ 5/5

Trustpilot

Great support

Shikha has been incredibly helpful, organised and responsive. She’s managed to sort out most of the issues with our property after we’d struggled to get things resolved for around six months with our previous property manager.

A · 3 September 2026

★★★★★ 5/5

Google

Antony is a great sales rep. Very well dressed and punctuall. He came much earlier than the agreed time and messaged me personally to say we have the option to arrive early If traffic warrants it. He allowed us full access to the house including the loft and made sure to show us every cupboard in the building. He clearly takes pride in his work and his integrity is evident. Thanks Antony! #Dingle2Bed

SP · 19 November 2025

★★★★★ 5/5

Trustpilot

Marc Ziedman has been a fantastic…

Marc Ziedman has been a fantastic property manager. He is responsive, reliable, and genuinely thoughtful in how he handles everything. Communication has always been clear and timely, and he consistently goes above and beyond to make things smooth and stress-free. It’s been a real pleasure working with him, and I’d highly recommend him.

Claire · 23 April 2026

★★★★★ 5/5

Google

Jayden was extremely helpful and professional throughout the transaction, always being available to discuss the sale process and provide an update on progress, even when the freeholders were being slow providing documents. It honestly made the whole process of buying my first property as easy as possible - I would definitely contact him first if I ever decided to sell or look for an additional property.

Toby · 16 December 2025

★★★★★ 1/5

Trustpilot

Absolutely useless company

I have to say that if you are a buyer-forget about it, they are not interested in selling properties and if you are a seller,forget about it, they are not interested in selling your house. Absolutely disgraceful company. Why do you even want to list your property with them is the main question. They don't pass on messages or offers to the vendors and don't respond if you are interested in viewing either.

Tibu · 17 September 2026

★★★★★ 4/5

Trustpilot

Selling a property is challenging and I…

Selling a property is challenging and I found my experience with Savills to be excellent overall - Megan Herity was responsive and attentive and always professional - importantly acting in the interest of the seller whilst also providing best advice and regular communication to ensure any potential buyers were treated with honesty and respect and kept fully updated of any progress.

Sylvia · 10 December 2025

★★★★★ 1/5

Trustpilot

Talked down to for three months, overcharged on our own statements, complaint response ignored six of eight points

We are landlords who instructed Savills' Maida Vale / St John's Wood office to let and manage a flat in W9 on negotiated terms of 14.4% including VAT, 9.6% letting, 4.8% management. Savills became involved at offer stage on 27 May 2026, the tenancy started on 28 July 2026, and we submitted a formal eight-point complaint on 24 August 2026, under a month into a tenancy we paid a professional agent to run.

Ivan · 26 August 2026

★★★★★ 2/5

Google

I am still trying to understand why my experience with Savills Canary Wharf was so vastly different from the many positive reviews I’ve seen. Over the course of seven months, I encountered a series of issues that left me feeling undervalued and disrespected as a client. I was assigned three different estate agents, each of whom disappeared, either left the company or was fired. This high turnover rate is concerning in its own and reflects poorly on the agency’s stability. Despite these challenges, we remained committed to the transaction, even risking homelessness to try and move forward with the purchase. The third estate agent assigned to us (Antony Cherriman) genuinely tried to help as much as possible, but his absence on annual leave during a critical phase of my transaction exposed deeper issues. During this time, we had exchanges with his director that were shockingly dismissive. Instead of offering support or solutions, the director seemed intent on pushing us to abandon the transaction altogether, behaviour that was both unprofessional and unacceptable. What I find particularly puzzling is that we were ready to proceed as early as January 1st, with a significant amount of money sitting idle in my account, yet we have been treated with such disdain. To be clear, the issues with the property were entirely on the seller’s side, and ultimately, we had no choice but to withdraw from the transaction. However, even this process was handled poorly. We sent an email to formally notify the agency of our withdrawal, yet I never received any acknowledgment or reply from them. This lack of basic courtesy and communication is incredibly rude and unprofessional, especially considering the notable amount involved in this transaction and the personal sacrifices we made. I genuinely do not understand why we were treated this way. I was a committed buyer, willing to take significant risks to complete the purchase. If this is how they treat clients who are deeply invested in a transaction, I can only imagine how poorly they might handle other situations. Unfortunately, I cannot recommend this agency based on my experience and would advise others to proceed with caution when considering working with them.

Beatrice · 16 April 2025

★★★★★ 5/5

Google

I highly recommend Jayden Campbell from Savills, without hesitation! From start to finish, his professionalism, diligence, and support were truly exceptional. Jayden’s honest and trustworthy approach provided complete peace of mind, and his clear guidance ensured a smooth and efficient process. What truly sets Jayden apart is his unwavering commitment to delivering outstanding service. If you are looking for an estate agent who is not only highly competent but also genuinely invested in achieving the best possible outcome, look no further. I am immensely grateful for his assistance and would not hesitate to use his services again in the future

Aleya · 16 April 2025

★★★★★ 5/5

Google

It was great working with Savills. I was searching for an apartment quite urgently and they responded to my query and helped me out with a great option. The viewing and next steps were also quite quick, easy and thorough which really helped since I told them about my urgency. Kala was so great, kind and helpful. I reached out to her constantly with any inconvenience I had and she always responded quickly and without any problem which was so reassuring. Cherish was also great at figuring out my needs and very honest and thoughtful and solved a minor inconvenience we had extremely efficiently. I’m also glad Savills will be a point of contact throughout my tenancy in case of any problems with the apartment.

Aleeza · 16 April 2025

★★★★★ 5/5

Google

We had a very good time working with Savills, purchasing our first property, here at Canary Wharf. Antony was the agent, and he was very clear at communication, offering us multiple viewings, and being very fast in meditating between us and the previous owners. He also pressured both ours and the seller's solicitors to do the exchange as fast as possible. Special thanks to Chloe, whom took over in the last week (with Antony being in annual leave), and single-handed saved the deal after a last-minute disagreement with the seller. It was a joy working with both of them.

Ismail · 16 April 2025

★★★★★ 5/5

Trustpilot

Great proactive service from the…letting team at hampstead

Great proactive service from the letting team especially Muhammad Carr who has brilliantly looked after my property and me (!)

Irene · 8 September 2026

★★★★★ 1/5

Trustpilot

Appalling experience

Appalling experience. Savills at Margaret Street cancelled a fully signed, legally binding tenancy agreement just 5 days before move-in because they sold the property. This breach of contract cost me money in non-refundable flights. Agents Natasha Spitz and Mey Hafiz promised to sort out the reimbursement, but then completely ghosted me for over months. Management ignores all formal complaints. While unforeseen circumstances can happen, how can this be justified?

Анна · 22 August 2026