Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic
Efficient, professional and friendly service. Jo and her team knew exactly what I was looking for.
Linda · 29 November 2021
Agent replied · 26 October 2024
Thank you for taking the time to leave such a kind review. Customer service is very important to us, so it is great to hear that we were able to help you.Regards,Jo
★★★★★ 5/5
GoogleMy point of contact at Savills was Keta, she guided us through each and every process of rental, she ensured that our transition was smooth and without any hassle. Would definitely recommend to people who are looking to rent a property.
Hima · 23 October 2022
★★★★★ 5/5
GoogleSavills provided a highly professional and efficient service which I couldn't be more grateful for. Nathan James in particular was extremely pleasant, reliable and helpful. He exceeded expectations by organising a very quick move and eliminating any issues by being very knowledgable and prompt. Very much appreciate all of his support in helping us secure our dream apartment!
Ruby · 24 October 2018
★★★★★ 5/5
TrustpilotVery helpful all the time and they were…
Very helpful all the time and they were able to make the process of moving simple and efficient.
Kush · 23 June 2021
Agent replied · 26 October 2024
Thanks Kush, pleasure to work with you.Regards,Luke
★★★★★ 5/5
TrustpilotLauren helped me a lot during my stay…
Lauren helped me a lot during my stay all the time, always keen to help me solving the problem in the apartment.
Perizat · 19 March 2024
★★★★★ 5/5
TrustpilotLetting service over the past two years…
Letting service over the past two years was excellent; very professional.Thank you to all the team at Savills.
Declan · 15 June 2021
Agent replied · 26 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
Trustpilotthank you Savills & Paige
Paige Ford helped me find a great place in Belsize Park for a short term stay. She was so efficient and pleasant. She made everything so easy. I highly recommend her and Savills.
John · 28 June 2023
★★★★★ 5/5
TrustpilotA great service
Adel Virago-Zsupan has provided us with a great service Sorting out some difficult issues that we are very pleased with.
Miles · 29 December 2020
Agent replied · 26 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 1/5
TrustpilotCost me £15 to call them and never got…
Cost me £15 to call them and never got through after waiting 25 minsEmails them and 3 days later still no response
B.Morris · 6 June 2020
Agent replied · 26 October 2024
Thank you for your feedback. We take it very seriously so could I ask you to get in touch so that we can discuss your concerns in full? Please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?
★★★★★ 5/5
TrustpilotGuided us on the correct price for our…
Guided us on the correct price for our property so we ensured a quick sale and achieved over the guide price.
Jon · 8 September 2020
Agent replied · 26 October 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 5/5
TrustpilotWe had great service from Millie…
We had great service from Millie Willsmer. She was responsive, friendly and did all she could to aid our purchase.
Justine · 12 December 2020
Agent replied · 26 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, very efficient at every stage and all the team where a pleasure to work with.
Susan · 22 June 2021
Agent replied · 26 October 2024
Thank you, Susan. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 1/5
TrustpilotAvoid
Avoid, don't waste your time with these. they are more motivated in taking all your details rather than showing you a property.
MrA · 28 January 2020
Agent replied · 26 October 2024
We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly what happened o if you’d like to contact us to discuss it further please do email socialmedia@savills.com
★★★★★ 4/5
TrustpilotSavills are our go-to
My brother and I have used Savills for years to rent out our properties. Paige and Ali have been proactive and professional, quick to respond to any queries. One house has been let out; one flat is still looking for tenants.
Josephine · 9 August 2022
★★★★★ 5/5
GoogleGreat service by Anthony Norton, really professional and helped push through my purchase really quickly and efficiently. Went the extra mile when we needed help at times
Thomas · 23 October 2023
★★★★★ 5/5
Trustpilotextremely happy
Everything that happened during me getting the apartment was so easy and every member of staff was so helpful, amazing service
Martin · 11 January 2020
Agent replied · 26 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
★★★★★ 1/5
TrustpilotSales staff that lie to get the sale…
Sales staff that lie to get the sale and then leave you
Magesh · 1 February 2022
Agent replied · 26 October 2024
Thank you for your feedback. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.
★★★★★ 5/5
TrustpilotSavills Feedback
David from the Wapping office did a great job - Responsive and willing to help.We recommend him.
Victor · 6 March 2021
Agent replied · 26 October 2024
Thank you, Victor - I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,David
★★★★★ 5/5
TrustpilotFantastic customer service from Jess Exley
Fantastic customer service from Jess Exley. In my dealings with her she was very professional and helpful.
Nasra · 25 February 2021
Agent replied · 26 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 1/5
TrustpilotCrooks
CrooksDon’t even trust them, ever.
Tim · 2 December 2022
Agent replied · 26 October 2024
We would like to hear more of your experience, could you please provide further information and context to socialmedia@savills.com so we can investigate?
★★★★★ 1/5
TrustpilotCrimnals working in league with…
Crimnals working in league with Landlord to steal deposit , secret and ambiguous terms in tennacy agreements.would avoid at all costs in future
Martin · 4 December 2018
Agent replied · 26 October 2024
Hi Martin, we're sorry to hear this. We take all feedback seriously, so would like to investigate the comments raised in your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
★★★★★ 5/5
GoogleI have recently rented a property with Savills Canary Wharf branch and it was an absolute delight. While my relocation agent did the initial talking, the process after putting an offer and up to the final agreement was smooth and efficient. Timely responses, very good service, zero hassle. Good job Nathan and Ross!
Nomikos · 24 October 2019
★★★★★ 5/5
TrustpilotGreat service
Anthony, Bree and Elena did a great job of quickly finding me great new tenants. I highly recommend.
Patrick · 14 October 2020
Agent replied · 26 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotOur sale
We were always kept well informed with helpful and experienced guidance, thank you very much
Denise · 19 June 2021
Agent replied · 26 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
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