Trusted Agent profile · Tower Hamlets
★★★★★
2,066 reviews across 2 platforms
20 Canada Square, London, E14 5NN, Tower Hamlets, E14 5NN
Part of Savills, see every office.
Savills's office in Tower Hamlets, at 20 Canada Square, is rated 4.2 out of 5 across 2,066 reviews on two platforms, including 258 Google reviews rated 4.6.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotMillie was an efficient and friendly…
Millie was an efficient and friendly estate agent and it was a very smooth and straightforward process.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
4/5
TrustpilotMy second experience of using this…
My second experience of using this distinguished estate agency in 20 years. This experience was beneficial & notable for the high standard of courtesy displayed to an elderly client with short term memory loss The staff were mainly proficient in communication of varied information with all parties involved & a pleasure to support. Very Many Thanks
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotAmar was fantastic throughout the…
Amar was fantastic throughout the process, fully supportive every step of the way. Fantastic support and service !
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
GoogleStephanie is very professional, very efficient, very helpful and friendly. She answered all my queries anytime and any day. Most importantly she kept me posted the progress at all time. She could made what I thought was impossible to possible. Super service. Thank you Stephanie.
5/5
TrustpilotThanks!
Aziz was very helpful and responsive- couldn’t have asked for better service. Thanks!
Thank you so much for your kind words. I hope to work with you again in the future.Regards,Aziz
5/5
TrustpilotGrateful review
I have been kept informed and updated with needs or requirements for my property. If I needed explanations I have been given them. Any communication has been polite and respectful, thank you.
We really appreciate your kind feedback, Charlotte. We are very pleased we were able to help and wish you all the very best for the future.
4/5
TrustpilotDebbie-Ann was always incredibly…
Debbie-Ann was always incredibly helpful and supportive even on very difficult days of our house sale! Many Thanks.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotThe whole experience was amazing 😍
I really needed to find a place during Covid 19 due to emergency situation for my sister and I and Savills helped me to find my new home specially Charlie he was amazing, the communications was prompt and relevant, always replied to our emails and calls . The staff in Savills are very helpful the whole process was so smooth, I’d recommend Savills to everyone
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotProperty transaction
Our principal contact, was Kay whoconducted the sale process supported by Charlotte and Helen.All were exemplary,making a difficult journey so much easier. Thanks.Robin & Nicky
5/5
TrustpilotWe couldn’t have purchased our home…
We couldn’t have purchased our home without George. Bit of a rollercoaster with this one, but he calmly guided us through.,Highly professional at all times. Thank you George!
5/5
TrustpilotSold the house!
Sold the house!! More importantly they have great service from efficient and courteous staff. Sales chaser Lucy stayed on top of the process and Tamar worked out of hours to help.
Thank you for your lovely review, Roger. It was a real pleasure being able to help you.
5/5
GoogleStephanie from the Sales team at Canary Wharf is amazing! She helped me find my ideal flat and negotiated a good price for me. She’s very efficient and responsive throughout the whole process, and I’m really happy with the result. Highly recommended!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotPositive experience
Angus at Savills was great to work with as a tenant in one of his properties - very responsive and helpful.
5/5
TrustpilotCharlie was very helpful
Charlie was very helpful, prompt with replying to questions/requests, and personable. Thank you for the professional service
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSavills we’re superb especially Ian and…
Savills we’re superb especially Ian and Clare Bingham.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Clare and Ian
5/5
TrustpilotExcellent service from start to finish
Michelle Weaver and her colleagues provided an excellent service, both in finding potential buyers and (especially) in ensuring that our sale progressed successfully. Michelle followed up with other estate agents and solicitors in the chain. Without her hard work we would probably not have exchanged contracts for several more weeks. Her cheerful and positive approach was always reassuring when things looked bleak. We would highly recommend Savills.
Hi David, Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we exceeded your expectations.
5/5
GoogleHaving worked with a few Estate Agents in the years that I have owned my property in Canary Wharf I have to say that working with Josh at Savills has been an absolute pleasure. Amazing at his job, wonderful team and certainly knows the industry inside and out. Thank you Josh (and Olivia)
5/5
TrustpilotTop property management services
We have rented two properties managed by Savills and have always received a first class service. Our current property manager, Terence Lane, is consistently responsive and regularly goes above and beyond to be accommodating. He recently helped us through our move into a new Savills-managed property and made the process as smooth as possible!
We really appreciate your kind feedback, Kevin. We are very pleased we were able to help and wish you all the very best.Regards,Terry
1/5
TrustpilotBad efficiency
Bad efficiency, worst customer service ever. Wanted to get an air conditioning issue fixed, still could not get it fixed in 1 year. Do not rent the flat if it is managed by Savills.
We're sorry to hear about your experience. Please know that this is not the level of service we strive to provide. We would like the opportunity to make things right. Please reach out to us directly via email at socialmedia@savills.com so we can discuss your experience further and work towards a resolution.
5/5
GoogleStephanie and the team in Savills Canary Wharf was instrumental during my recent purchase. the deal was agreed before lockdown and obviously went through a lot of changes in the market. Stephanie helped me a lot to navigate the uncertainty and to get it done. thanks again Stephanie!PositiveProfessionalism
5/5
TrustpilotVery pleased
Thought my offer/position would be immediately rejected but Lucy took it seriously and helped to make the purchase work. I appreciate that Savills are working primarily for the seller but they were genuinely helpful to us as purchasers. They were accommodating with multiple viewings, open with progress and professional throughout. We are very pleased with the process and would not hesitate to deal with Lucy again.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
1/5
TrustpilotI keep getting e-mail from this…
I keep getting e-mail from this compagny allthough i have never rented an appartment from them. I have noumerous times written that back to them, but they keep sending invoices. I have now written to my danish consumer counsil for their help with this. The next move is to write an english consumer counsil
We are sorry to hear this, and would like to resolve this. If you could email your details to socialmedia@savills.com we can investigate.
5/5
TrustpilotSold my flats at auction
Sold my flats at auction, excellent service from start to finish from Jay Jhumat. The whole process made easy and professional throughout.
Thank you for your kind words and for taking the time to post a review, M. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent and efficient service
Excellent and efficient service. Ryan kept me fully informed at all stages.
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
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