Savills Canary Wharf reviews in Tower Hamlets

★★★★★ 1/5

Trustpilot

Very bad communication

Very bad communication, we made our offer for renting a flat, they accepted it and there were delays with the contract which we received after the pre-set 'moving date'. They haven't changed the move-in date in the tenancy agreement even if we moved 3 days after. Once we moved in, they appointed us a property manager and we could not get in contact with them, nor anyone else at the agency. We paid 12 months upfront so they felt like they could disregard us. We haven't received the report from the inventory company so we could double check it, and we can't contest it if it's been more than a week since we moved in. Very dissapointed with their services.

Catalina · 9 August 2024

★★★★★ 5/5

Trustpilot

Alexa was brilliant from the outset!

Alexa was brilliant from the outset!Not only did she make time over a weekend to show us properties, she was available right thru the process of entering in to the lease & was also always on hand to answer further questions & re-attend the property on more than 1 occasion so that we could solve issues about sizes & our needs once we got the keys.A HUGE Thank You Alexa!Cheers Ben & Lisa

Benedict · 21 January 2020

★★★★★ 5/5

Trustpilot

Excellent job from the Savills team particularly Tom Willing

Excellent job from the Savills team in selling our flat. Especially Tom Willing who was the lead. Tom has the perfect balance of drive and commitment to getting the deal done, with a realistic and balanced approach to both seller and buyer. He facilitated good communication between everyone involved, with an excellent speed of response throughout. And a very calm and reassuring style.

Mr · 29 March 2022

★★★★★ 5/5

Trustpilot

Aliya is really helpful and responds…

Aliya is really helpful and responds very quickly whenever we have an issue with our property. She does her utmost to resolve it as soon as possible.

Brittany · 23 October 2024

★★★★★ 5/5

Trustpilot

Great experience with our Savills realtor

Eddie was incredibly helpful from the very start of our search all the way through to signing and moving in. We are extremely grateful to him for making the process easy and being readily available for all our questions & concerns. He had our best interests at heart from the beginning which made him a great realtor to deal with. We'd be sure to use him again in the future.

Sarah · 2 November 2020

★★★★★ 5/5

Trustpilot

A lifesaver!

Charlotte was an absolute pleasure to deal with. After being let down by another agency with only a few days to move-in date, Charlotte ensured that we could turn around a rental lease in only a few days! Really a superhuman feat, and one for which I am incredibly grateful.I genuinely could not have asked for more, and I will certainly look to use Savills in the future.

Kevin · 19 April 2021

★★★★★ 5/5

Trustpilot

Savills is the default for us now

Savills is the default for us now. We would not trust anyone else. Despite a last minute vendor pull-out through another agent, Savills worked their magic and we have an offer accepted within 72hours. To buy and sell with Savills was an absolute treat. Thank you to Oliver, Hannah and everyone in the Haywards Heath office. Steve & Claire Lewis.

Steve · 21 July 2022

★★★★★ 5/5

Trustpilot

Exemplary client service

Highly professional, always responsive, very focused on the client’s needs and interests, excellent at generating high quality demand and in communicating. Above all, Archie Davies is the personification of client service.

Marcus · 12 August 2024

★★★★★ 5/5

Trustpilot

Excellent service and competitive…

Excellent service and competitive pricingExcellent service and competitive pricing.Generated a large number of interested buyers and arranged viewings with minimum fuss.Haley was brilliant at keeping us up to date with the latest offers and managing the sales process to keep the buyers well informed and interested. She was also extremely helpful during the negotiation period.Savills experience and wide reaching network of offices was extremely useful when it came to preparing and signing all the necessary documentation and explaining the structure of the sale.

Micheal · 21 August 2023

★★★★★ 5/5

Trustpilot

Sale of apartment

They say that moving home is second most stressful thing in life. That It was a very stressful time selling when faced with buyers who are inconsiderate, however David handled it exceptionally well taking full ownership of engagement between all parties right down to help arrange my removals within 24 hours!!! Thank you David you were awesome and you personally made it happen !!

Pam · 16 December 2021

★★★★★ 1/5

Trustpilot

Very good company for sellers because…

Very good company for sellers because most of them are traders and they support them.Beware of buying thru their auction , this is the place where you will be mislead , if you buy without doing due diligence, this auction company whatever you see being sold comes back again and again with lower price to catch new innocent buyers , like bait is used to catch the fish, same way innocent buyers are caught thru there network and pricing . Whatever lot you see and think of buying, please go back to previous auction catalogues and you find the the truth and the trick they use for innocents.

Dave · 22 July 2024

★★★★★ 5/5

Trustpilot

Aliya is very responsive/proactive

Aliya is very responsive/proactive, she tries her best to sort out any issues, and provides feedback as issues are being resolved. Aliya also provides clarity on any issues being queries, usually within very quick turnaround times

Karin · 10 May 2024

★★★★★ 5/5

Trustpilot

Sam has been an incredible help

Sam has been an incredible help. An issue I've been dealing for a year he managed to solve it in less than two months, he is very professional and nice!

Maria · 23 August 2024

★★★★★ 5/5

Google

It has been a pleasure working with Savills in Canary Wharf so far. Jodie and Sally have always very promptly responded and helped with all the procedures that can feel scary and confusing for a new landlord. Jodie has been very patient and kind and indicated excellent communication skills making working with Savills a smooth and a collaborative experience.

Mike · 10 October 2024

★★★★★ 5/5

Trustpilot

Zarah Naqvi

I would like to thank Zarah Naqvi, who manages the property we are renting for an always professional and quick response. It really is a pleasure to deal with you Zarah, thank you so much,Sabine

Sabine · 27 May 2024

★★★★★ 1/5

Trustpilot

Today is Tuesday 2nd March 1.10pm

Today is Tuesday 2nd March 1.10pm. I called Savills to ask the date a house was up for auction as it wasn’t clear to me on the website. The young girl who answered the phone was so unhelpful. She said I should find out myself has she will only have to google it herself. I asked her name she told me that her name wasn’t relevant. Appalling service!!

Alys · 2 March 2021

★★★★★ 5/5

Trustpilot

Victoria Short from Savills in Stamford…

Victoria Short from Savills in Stamford has looked after both the sale on our family home of over 20 years and our search for a new house. Inevitably there were some stresses along the way but Victoria and all the team in the office were efficient and patient throughout, with particular effort and good negotiation skills in the last frazzled days before exchange of contracts. The wider marketing and pr team secured a feature in the Financial Times property section which led to quite a few new viewings. All in all, I would recommend.

Emma · 18 July 2024

★★★★★ 1/5

Trustpilot

no response for incidents and Customer Service

unfortunatelly I had rented an apartment with this company as administrator and I have no air conditioner the last 8 days. (this is a pretty new building and I am the first person to live in the appartment and have a lot of issues inside).No body reach out me, they a not able and don´t want to help you if you try to call in the customer service.I don´t recommned this company.I am living inside a oven the last 8 days and nobody cares.the lift is not working the last week too and nobody was able to contact the OTIS to fix it.

Rodrigo · 11 July 2024

★★★★★ 5/5

Google

We are very grateful to have been referred to Andrew Cherry and his team at Savills Canary Wharf. Andrew was a professional through and through. His kind, honest and informative approach made us feel at ease throughout the letting process. And not forgetting Annabel Briggs who was always there to help with any questions we had. Would highly recommend them to anyone looking to let or rent a property.

E · 23 October 2020

★★★★★ 5/5

Trustpilot

Would highly recommend

Would highly recommend. Thank you to Abi (Savills Bishop Stortford). As a buyer, Abi helped us complete on a house we first saw online a year ago with a different agent and couldn’t even get a viewing. Service was professional and supportive and helped us resolve any issues we had. Thank you again.

Richard · 1 March 2023

★★★★★ 5/5

Trustpilot

Excellent service and sales from Stephanie, Savills

Stephanie Dang is the best agent! She introduced me to a property in Canary Wharf with a beautiful view, had been fully decorated and priced reasonably. She negotiated hard and gave us a great deal. Her follow up and service have been nothing short of excellent. What I appreciate most is the fact that she didnt push a property just based on affordability but based on value.

Rose · 25 March 2021

★★★★★ 5/5

Trustpilot

Great experience, easy and timely

Vivian was always responsive, timely and helpful. Very clear on the process and what I needed to do. I appreciate the clarity and attention to detail.

Francesca · 9 October 2024

★★★★★ 5/5

Trustpilot

More amazingness

I wish to continue my praise for Savills, and in particular, my absolutely stellar property manager, Tami Falzon. We began working together around a year ago, and she has been nothing short of amazing.Always responsive, thorough, professional and friendly, she handles every inquiry brilliantly. In a city where this is certainly not always the case, it further underscores the great work that Tami and Savills do every day.Not all property managers are created equal - trust me, finding a good one is so, so worth it! Thanks so much to Tami and Savills for all you do - this very grateful tenant really, really appreciates it :)

Matt · 11 July 2023

★★★★★ 5/5

Trustpilot

Mary's exceptional service!

Mary Harries @ 20 Canada Square is a gem! Working with her wasn't just a professional transaction, it was a genuine pleasure. Not only did she deliver everything she promised, but she went the extra mile to meet deadline. Her knowledge, dedication, and positive attitude made a challenging project feel effortless. I felt fully supported every step of the way, and I can't thank her enough for her fantastic work. Mary, you rock!

Sergei · 31 December 2023