Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAvoid doing business with these crooks if you can. Just dishonest money hungry people. Never fixed any of the issues in our flat and would ignore all our concerns.
Jade · 23 November 2024
Agent replied · 9 December 2024
Dear Jade A,
Thank you for sharing your feedback. We are both shocked and disappointed by your review. After a thorough internal investigation, we could not find any record of you as a tenant in our system.
We take great pride in maintaining transparency and high standards across all the properties we manage and let. We’d be happy to discuss your concerns further to ensure that any issues you may have are addressed properly. Please feel free to reach out to us directly so we can resolve this matter to your satisfaction.
★★★★★ 5/5
GoogleRay has been very helpful and has done everything he can to help with every question, the manger is very understanding i would definitely recommend this estate agency!!! thank you RAYPositiveResponsiveness, Quality, Professionalism, Value
Paige · 24 October 2023
★★★★★ 5/5
GoogleRay was a kind professional who worked tirelessly to help us find our home :)PositiveProfessionalism
Ha · 24 October 2021
Agent replied · 23 October 2024
Thank you for leaving a review and rating. :)
★★★★★ 5/5
GoogleThe service we received was excellent. Everything was taken care of. I highly recommend royal mint properties to everyone.
Kingswood · 24 October 2020
Agent replied · 23 October 2024
Thank your for your review and feedback.
★★★★★ 5/5
GoogleAn amazing team who are passionate,genuine and honest. The team came to us with great experience and with wow factor properties that was endless.
100% recommended!!
Joynul · 25 July 2024
Agent replied · 23 October 2024
Thank you for leaving a 5 star rating and a lovely review. We look forward to maintaining our high level of service that reflects the feedback you have given us.
★★★★★ 5/5
GoogleWould highly recommend Royal Mint properties! Best agency I’ve had the pleasure of experiencing. It is clear that the staff genuinely care for their tenants and go beyond expectations when it comes to service. Sam especially was great help from start to finish and answered any queries even during out of hours which is more than appreciated.PositiveResponsiveness, Professionalism
Kamila · 24 October 2021
Agent replied · 23 October 2024
Thank you for your review and feedback.
Do get in touch if you are looking for a property in the near future.
All the best!
★★★★★ 5/5
GoogleSam at Royal Mint Properties was incredibly helpful throughout the entire process of letting out my property. He was professional, responsive and made everything so easy. I will use Royal Mint Properties again and would highly recommend them for a smooth and stress -free experience.
Abdur · 23 December 2024
★★★★★ 5/5
GoogleHas provided an excellent service the last couple of years, always made sure I received my rent on time. Could not recommend RM enough!!!
LIL · 25 June 2024
Agent replied · 23 October 2024
We're really grateful and appreciate you taking the time to share your rating and review with us.
★★★★★ 5/5
GoogleFrom the get go Sam, Rachel and everyone at Royal Mint were extremely helpful and nice to us. They're professional, respectful and very efficient at what they do. We were very pleased with the condition of our flat. We only had one slight maintenance issue which was sorted out the very next day after we moved in.
Benjamin · 24 October 2020
Agent replied · 23 October 2024
Thank you for your review and feedback, we are glad to hear that you had a great experience dealing with our agency!
★★★★★ 5/5
GoogleI have been working with Royal Mints couple of times and get a really good support from Team . Quick response , full of responsibility . 9 out of 10
Muoi · 10 May 2025
★★★★★ 5/5
GoogleReally good and dedicated team. They help my parents buy a new new house, from the 1st step searching for property when we’re still in Vietnam 🤩 …
Nga · 12 May 2025
★★★★★ 5/5
GoogleAmazing people and very friendly, will definitely recommend landlords to let RMP manage their properties for guaranteed rent!
Sho · 25 June 2024
Agent replied · 23 October 2024
Thank you for leaving us a 5 star rating and giving us feedback!
★★★★★ 5/5
GoogleGreat service from a very talented and professional team.
Always feel safe and secure with RMP
David · 25 July 2024
Agent replied · 23 October 2024
Thank you for leaving a 5 star rating and a lovely review. We appreciate your positive kind words and feedback.
★★★★★ 5/5
GoogleVery nice and friendly agency. They respond to enquires I have and messages quickly too, many thanks to both Ray and Jay for all the help.
Jingyi · 24 October 2023
Agent replied · 23 October 2024
Thank you for the 5 star rating and review. :)
★★★★★ 5/5
GoogleExcellent customer service and very professional. Really helpful and kind people. Would highly recommend!
Jessica · 25 June 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to leave us feedback. We hope to continue our business with you in the years to come.
★★★★★ 5/5
GoogleI really appreciate the Royal Mint team for their great support to find me a rented room in London with reasonable price and great location. Highly recommend to international students like me 👌 …
Yu · 23 December 2024
★★★★★ 5/5
GoogleVery accommodating and are better than most!
Suleymaan · 26 July 2024
Agent replied · 23 October 2024
Thank you for the 5 star rating.
★★★★★ 5/5
GoogleRoyal Mint were easy to deal with and renting a property was straightforward. Ray especially was a great estate agent and was always quick and helpful in sorting any issues
Scott · 24 October 2022
Agent replied · 23 October 2024
Thank you Scott for leaving us a review and a rating. :)
★★★★★ 5/5
GoogleVery professional service.
Muz · 25 July 2024
Agent replied · 23 October 2024
Thank you for leaving us a 5 star rating and giving us feedback.
★★★★★ 5/5
GoogleSam from Royal Mint properties delivered a highly professional service and went above and beyond to meet all my requirements in such a short given time. Very pleased and can’t recommend them enough!!
Sophie · 24 October 2020
Agent replied · 23 October 2024
Thank you very much for your review and feedback back.
★★★★★ 5/5
GoogleBrilliant properties and made my moving experience efficient. The customer service is brilliant when it comes to maintenance issues.
S · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave review, we are happy to hear that you are very satisfied. :)
★★★★★ 5/5
GoogleExcellent maintenance response! Great guys who know what they are doing. Keep it up guys!
GBEM · 10 January 2023
Agent replied · 9 January 2025
Thank you for the 5 star rating and review.
★★★★★ 5/5
GoogleExcellent maintenance response! Great guys who know what they are doing. Keep it up guys!
Sadiq · 24 October 2022
Agent replied · 23 October 2024
Thank you for the 5 star rating and review.
★★★★★ 5/5
GoogleA great team to be in business with; every issue with the flat was promptly resolved in a satisfactory wayPositiveQuality, Professionalism
Nikita · 24 October 2021
Agent replied · 23 October 2024
Thank you for your review, We are happy to hear your feedback about our service level.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
