Trusted Agent profile · Tower Hamlets

Knight Frank Wapping Sales reviews in Tower Hamlets

4.9

★★★★★ Excellent

1,700 reviews across 2 platforms

1 Wapping High Street, Wapping, London, E1W 1BH, Tower Hamlets, E1W 1BH

Part of Knight Frank, see every office.

Knight Frank's office in Tower Hamlets, at 1 Wapping High Street, is rated 4.9 out of 5 across 1,700 reviews on two platforms, including 179 Google reviews rated 4.8.

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4.8 / 5

179

Reviews on Google

This office

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1,521

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Have been a client of Knight Frank for…

Have been a client of Knight Frank for a number of years and Jordanna Mancina has always been fantastic to work with. Professional, on the ball and always responsive when required.

Mikaeel · 25 October 2024

Agent replied · 23 December 2024

Dear Mikaeel,Thank you for your kind words. It’s always a pleasure to work with you!Please do not hesitate to reach out for any future needs.Kind regards,Jordanna and the Knight Frank South Ken team

1/5

Trustpilot

Stay away

Stay away! Such an unprofessional agency. Our agent gave the landlord the wrong offer multiple times even though he had our offer in writing. We’ve moved in 3 weeks ago and still have not received our second set of keys. So so unprofessional. By far the worst agency I’ve ever had to deal with

Bianca · 12 July 2023

Agent replied · 23 December 2024

Dear Bianca, We are really sorry to hear about your experience. We understand the Manager of the office has been in touch to update you on the key as this has been escalated. If you would like yo discuss this further please do reach out to complaints@knightfrank.com. Thank you.Knight Frank

5/5

Trustpilot

I give five stars to Knight Frank…

I give five stars to Knight Frank because of their hardworking dedicated people , Phillip Dunn the senior property manager in particular. He is prompt at replying to his emails , he is professional , polite and sorts out any issues or problems with my rented property . I do not need to worry about my tenant/ property as I know Phillip with his exceptional work ethic will look after them .

Maryam · 7 May 2021

Agent replied · 26 October 2024

Thank you for your kind words, it really does mean a lot to receive such great feedback. It is a pleasure looking after your property and I hope this can continue for a long time to come. Kind regards,Phillip

5/5

Trustpilot

Finding a perfect property

Louna listened to our needs found us a lovely apartment to rent. She worked well with the owners enabling a smooth move, creatively steering us through the process.

Steve · 4 December 2024

Agent replied · 23 December 2024

Dear Steve, Thank you ever so much for your kind words. I wish you and Jacqueline the very best in the new home and hope this will be an exciting new chapter for you. Kind regards,Louna

5/5

Trustpilot

I have just had an offer accepted on a…

I have just had an offer accepted on a beautiful property in Parsons Green. Summer White was incredibly helpful, communicative and wonderful to work with!!!

Oliver · 1 May 2024

5/5

Trustpilot

Absolutely great company really got the…

Absolutely great company really got the purchasers interest at heart and nothing was too much trouble,made the experience seamless SJ is great and did everything when she said she would,alot better than other agents i tried to deal with in Dartmouth.

Jan · 29 April 2024

Agent replied · 26 October 2024

Dear JanIt was a pleasure to help you, and we all wish you the very best in Dartmouth. I know how much you love it down here, and you will love it even more now that you’re a permanent fixture!Let me know when you’re in town and I will call in and say hi.Best wishes, SJ and the team

5/5

Trustpilot

Beth was fantastic!

Beth helped us find a new let in Surrey. She was amazing, arranging for us to view a few houses we would not have thought of, taking videos for us and communicating well through the whole process. Would fully recommend.

Kieran · 13 May 2024

Agent replied · 26 October 2024

Thank you for your review Kieran, It has been great working with you. Best, Beth

5/5

Trustpilot

Knight Frank - Natalie Dordoy

We just moved into a property managed by Knight Frank and the property manager is Natalie Dordoy. Natalie has done a terrific (5-star) job with our move into the new house. She is very responsive, reasonable, easy to deal with and has been very helpful in getting us settled in. She has and is addressing all of our needs. We are very pleased with Natalie and Knight Frank and happy to give this 5-star review.

JPG · 8 June 2020

Agent replied · 26 October 2024

Thank you for your feedback. It is an absolute pleasure working with you to ensure you are happy in your new home and I am looking forward to assisting you in future.Best,Natalie

5/5

Trustpilot

Knight Frank Fulham

Summer White (Knight Frank Fulham) has been fantastic to deal with in arranging our new rental property. She is knowledgeable, professional and has made the process seamless and stress free.

Nicholas · 28 October 2024

Agent replied · 23 December 2024

Thank you so much for the feedback! I’m so glad to hear the process felt seamless and stress-free. I hope you absolutely love living in London, Let me know if you’d like any restaurant recommendations!Warm regards,Summer White

5/5

Trustpilot

Knight Frank Property manager

Jason Nwimo my property manger at Knight Frank has been super helpful and alway fast to respond and get any issue sorted. A great property manager that has made the moving process go a lot smoother!

James · 22 July 2024

Agent replied · 26 October 2024

Hi James, Thank you for sending in a review here Glad I have been able to assist on move-in Should you need anything else, please feel free to reach out via the normal channels Have a great remainder of the week!Kind RegardsJason

5/5

Google

We had a great experience with Axel at Knight Frank Wapping. Extremely efficient and professional.

Claire · 16 May 2025

Agent replied · 10 October 2026

Thanks, Claire, for your google review, has been a pleasure to meet you and please let me know if you need anything in the future. Kind regards, Axel.

5/5

Trustpilot

Sophie Alexander

I've had a great experience with Ms Sophie Alexander of Knight Frank recently. We quickly found a great apartment, and she was very responsive throughout the process.

A · 10 December 2024

Agent replied · 23 December 2024

Thank you for your kind words Ash! I hope you settle in well to your new home, here if you need anything further,All the bestSophie

5/5

Trustpilot

The service we received from Helen…

The service we received from Helen Waddilove in selling our cottage was simply outstanding. She was so professional and kind and helped us achieve a seamless sale. We would recommend Knight Frank to anyone looking to buy or sell in the Cotswolds.

Mrs · 28 March 2024

Agent replied · 26 October 2024

Thank you for your very kind review. It was lovely working with you on both the purchase and subsequent sale of your lovely cottage. Please let me know if I can ever help in the future. Best wishes Helen

5/5

Trustpilot

Jason Nwimo (Propery Manager) has been…

Jason Nwimo (Propery Manager) has been managing our property for some time and has excelled our expectations. He is reliable, friendly and professional. He delivers a very high standard of care/service to his clients, and does so enthusiastically and with devotion.

LC · 13 April 2024

Agent replied · 26 October 2024

Good morning Lauren,Many thanks for your review here It has been a pleasure and thank you for entrusting our Knight Frank PM team with your propertyGood luck with all in future Should you need anything else at all, please do not hesitate to reach out via the normal channelsWarm RegardsJason

5/5

Trustpilot

The manager of my rental property

The manager of my rental property, Chervon Pierre, has been a pleasure to work with. She is extremely efficient and thorough. She has left the next manager high hurdle.

Michael · 4 November 2024

Agent replied · 23 December 2024

Thank you for your positive review Michael, I always strive to provide excellent customer service and it has been a pleasure working with you. Best wishes, Chervon

5/5

Trustpilot

Vinnie from renewals has been great to…

Vinnie from renewals has been great to work with. He has made our lease extension a simple matter. He is courteous and prompt with his communication. I appreciate Vinnie's style and enthusiasm.

Sean · 15 September 2024

Agent replied · 26 October 2024

Dear Sean,Thank you very much for the lovely review.Wishing you all the best.Kind regards,Vinnie

5/5

Trustpilot

I have been working with Knight Frank…

I have been working with Knight Frank for several years in a professional capacity and have always found their staff offering a service of the highest standards. A particular stand our recently has been my dealings with Beth Tighe who has been amazing throughout.

Lee · 1 February 2024

Agent replied · 26 October 2024

Thank you for your kind review. It has been a pleasure helping your client find a new home and I’m sure we will continue to work together in the future. Best, Beth

5/5

Trustpilot

Professional and helpful team

Had the pleasure of working with Ollie Hayden (Associate) and Sasha Gray-Crosby (Senior Property Manager) this year who were both friendly, helpful and professional - can highly recommend each of them!

T · 27 September 2024

Agent replied · 26 October 2024

Thank you for you kind review. It was a pleasure assisting you. Ollie and Sasha

5/5

Trustpilot

Top Level Service

Stan's service was of the highest order. Classy, supportive, honest and responsive. We didn't go with the property in the end, but his service was impeccable and we will consider Knight Frank in the future as a result.

Joe · 30 May 2024

Agent replied · 26 October 2024

Joe it was a pleasure to assist you, I hope you enjoy your new home and that our paths cross again in the future.Many thanks,Stan

5/5

Trustpilot

The lettings agent who helped me find my flat

The lettings agent who helped me find my flat and to complete the contract process was extremely efficient, professional and clear, and on the day of the move helpful beyond the call of duty

Frances · 5 August 2024

Agent replied · 26 October 2024

Dear Frances,Thank you so much for your kind words. It was a pleasure assisting you throughout the process, and I'm delighted to hear that you were pleased with the service. Moving can be stressful, so I'm glad I could help make the day a bit easier for you.Wishing you all the best in your new home!Kev

5/5

Trustpilot

Vinnie from the Knight Frank renewals…

Vinnie from the Knight Frank renewals teams gave excellent advice and guidance; was knowledgeable, responsive, professional and helpful; and processed the on line documents extremely quickly, overall and outstanding service.

Stephen · 9 October 2024

Agent replied · 26 October 2024

Dear Stephen,Thank you for the lovely review.It was a pleasure to assist you and thanks again for choosing Knight Frank.Kind regards,Vinnie

5/5

Trustpilot

Great support!

I was anxious about searching for a property in the UK for the first time, but thanks to the Japan Desk team, I was able to find a great property.Their support was always appropriate and quick, and I felt safe in dealing with them.

中村司 · 23 January 2024

Agent replied · 26 October 2024

Thank you very much for your kind words, it has been a pleasure to help you. We are always here if you need any further assistance.Kind regards,Japan Desk Team

5/5

Trustpilot

Excellent experience with James at…

Excellent experience with James at Knight Frank. Super accommodating, very responsive, helped us a great deal negotiating with the landlord and landing us an amazing flat. All around awesome Lettings agent, and a breath of fresh air in a lazy market.

Valerio · 20 March 2024

Agent replied · 26 October 2024

Thank you for the kind review, it is extremely appreciated.It was a pleasure helping you with your search, and please do let me know if I can help with anything else.Very best wishes,James

5/5

Trustpilot

Wapping letting - great service

Contacted Peter to see a property to rent at 8am on Friday, he managed to find me a slot on the same day. He was very professional, knew about the property and I was very impressed with the service. Definitely recommend.

Nicki · 19 March 2024

Agent replied · 26 October 2024

Thank you Nicki.It is a pleasure assisting you. Peter

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