Trusted Agent profile · Tower Hamlets
★★★★★
1,700 reviews across 2 platforms
1 Wapping High Street, Wapping, London, E1W 1BH, Tower Hamlets, E1W 1BH
Part of Knight Frank, see every office.
Knight Frank's office in Tower Hamlets, at 1 Wapping High Street, is rated 4.9 out of 5 across 1,700 reviews on two platforms, including 179 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Knight Frank Wapping Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotWalid offered us a top level of…
Walid offered us a top level of service, everything went really smoothly, something unexpected happened during the time but it was sorted the next day, I would recommend him and knight Frank for their professional service.
Dear Josh,Oliver and I are very grateful for you entrusting us to look after your interests.We both look forward to working with you once more.Best,Walid and Oliver
5/5
TrustpilotSuper happy
Such a lovely company who has facilitated my move with baby. I am especially grateful to Laura Heron who has helped me wonderfully with the renewal of my tenancy. She guided me through the process with excellent clarifications and prompt replies.Thank you!
Thank you ever so much for your kind review. I am thrilled I could be of assistance. Laura
5/5
Trustpilot5 star service
Excellent experience with Knight Frank, and Patricia Tumba in particular, as we completed on our property recently. Very helpful and responsive. No complaints at all. 5* service.
Thank you Kong for your kind feedback. It has been a pleasure helping you and your daughters. Patricia
5/5
GoogleWe have rented a property through Knight Frank. We have been supported by Jad through the entire process - he could not have been more helpful, and was always available to support!
Hi Thalia, Thanks so much for the amazing review, I hope you and Sam enjoy your new home! All the best, Jad
5/5
GoogleVinnie was great to work with. Helpful and professional, throughout the process. Very happy with the service!
Dear Tim, Thank you for your kind words. It has been a pleasure. Vinnie
5/5
TrustpilotGreat experience with Sarah Rynne from…
Great experience with Sarah Rynne from the Wapping officeShe is very patient and helpful and always reply to email quickly and actively help me solve the obstacles encountered in renting a house.
Hi YiZhu, thank you so much for your kind review. It’s been wonderful working with you recently and I wish you all the best in your new home! Kind regards, Sarah
5/5
TrustpilotLouna from the Tower Bridge office.
Louna from the Tower Bridge office is always willing to do what it takes to help when needed and will go above and beyond to ensure a smooth process.
Thank you Grant for your kind words. It was a pleasure assisting you. Louna
5/5
TrustpilotI was impressed how fast I rented my…
I was impressed how fast I rented my apartment. Also, everything that the team told me when I meet them the first time They delivered. Highly recommend
Thank you for your kind words David. It was a pleasure assisting you. Patricia
5/5
TrustpilotDan from Renewals
Have been working with knight Frank for several years. Has been constantly providing professional services throughout the years. The renewal process went smoothly and timely. Very satisfied.
It is fabulous to hear you are satisfied after dealing us with for a long term; I look forward to assisting again in the future.Kind regards,Dan
5/5
Trustpilotvery efficient team
The team (Ivanka and Lucy) were very efficient and helped us prepare the lease in very short time. I will recommend their services.
Dear Leila, Thank you for your lovely review. It was a pleasure helping you and your family find your new home. Best wishes, Lucy and Ivanka
5/5
TrustpilotI rented a property in Canary Wharf…
I rented a property in Canary Wharf with Knight Frank and they have been fabulous. Very quick responses, Chris Nguyen in particular was also super helpful and offered to check lots of things for me before proceeding to the next steps to make sure everything would be in order and get approved. I highly recommend them, super lovely and professional.
Thank you Ana for your kind words. I wish you all the best in your new home
5/5
TrustpilotGreat service
Great attention to detail from the start of the selling process. Always keeping us informed and a very positive and helpful attitude. Friendly, kind and cheerful dealing with any queries quickly and efficiency.
Dear Mr and Mrs Payne, thank you for your kind words. It has been a delight finding you the perfect buyer and getting to know you both. We hope you will be happy in your home in Bristol! Best wishes, Florence and the team at Knight Frank
5/5
TrustpilotReliable Japanese staffs
I have been managing my property mainly with Japanese staff in Knight Frank over several years now. They are quick and reliable when dealing with problems and are very friendly. Highly recommend.
Thank you for your email.Thank you so much for taking the time to write a kind review.We hope we continue to fulfil all your needs and give satisfactory customer service.Kind regards,Japan Desk Team and Toru
5/5
TrustpilotTop Class property management service
Great service yesterday from the property management at Knight Frank. I had a serious plumbing issue in an apartement managed by them: got in touch first thing with the property manager (Miss. Speteliunaite) and she has been very efficient in getting the landlord to approve the expense and organising with the plumber to come over and get everything sorted by late afternoon. Top class service. Thanks so much. Luca
Dear Luca, Many thanks for your review. It means a lot and makes a huge difference!The reviews like yours really makes our job easier!Please feel free to contact me should you need help.Best wishes,Migle
5/5
TrustpilotBeyond grateful to have Toru as my…
Beyond grateful to have Toru as my Property Manager for Arthouse. Always available to answer my questions and ready to help. Five stars!
Hi Ivans,Thank you so much for your generous words.I am delighted to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regardsToru Yoshioka
5/5
TrustpilotGreat Service from Vinnie
Went through multiple contract renewals which had some difficult circumstances. Vinnie from renewals was always there, responding quickly and helping me through the process in a very kind and efficient manner.
Dear Amir,It has been a pleasure to assist you over the years and more recently on the renewal of your tenancy.I am pleased you are happy in our home.Kind regards,Vinnie
5/5
TrustpilotThank you, Jason!
Jason our new property manager at HSS has been very responsive and helpful since moving on to manage our rental. Any requests we've had have been resolved quickly with our landlord through Jason. Thank you very much!
Hello Amelia, I hope your bank holiday weekend went well!Thank you for your message and review, glad I could help here, do reach out should you need anything else.Kind Regards, Jason.
5/5
TrustpilotBrigette from renewals
Brigette from renewals was excellent and incredibly helpful throughout the renewal process.She helped streamline the entire process and helped make everything very straightforward and efficient.Thank you so much for your time and help Brigette!
Dear Lorna, thank you so much for your kind words. We are so pleased we were able to find you your dream home and wish you many happy year theres! It was delightful working with you, and I am positive we will work together again in the future. Best, BethDear YuyiThank you for taking the time to write this review. I am pleased we achieved a good result for your renewal. I was a pleasure assisting in this instance and look forward to working with you again!Kind regardsBrigette
3/5
TrustpilotThe overall service is good
The overall service is good, though there have been some delays in recent months with regard to property management - as landlord my property manager was unable or unwilling to keep me informed about the progress of redecoration works which were taking place between tenancies. The reason given was that the property was empty but as a paying client I would like to have been kept informed.
Hello, We are really sorry to hear the service has called short of expectation. If you would like to discuss this further, please do email, complaints@knightfrank.com and one of the team will investigate this for your further. We are really sorry again. Alexandra
5/5
TrustpilotLouna was great
Louna del barrio was great in helping us to get our new flat! She was very responsive and really helped us to get it on terms that worked for us and the landlord. I would use them again
Thank you for your time and help during the process Conor. I look forward to working with you in the future! Louna
5/5
GoogleGot the help from from a really positive and accommodating agent, Jad Zouhbi, to find my future flat which made the whole experience so much more enjoyable. One of the better ones out there!
Hi Melisa, Thank you so much for the amazing review It was a pleasure meeting you. best of luck with all your studies! Best Wishes, Jad
5/5
TrustpilotPhillip Dunn
Phillip Dunn, the Senior Property Manager assisting with the management of our leased property has done a great job throughout the years. He is responsive, helpful and always willing to go the extra mile to provide practical, cost-effective solutions to resolve issues.
Thank you, Maria, for your kind words. It is a pleasure to be trusted to look after your property. Kind regards,Phillip
5/5
TrustpilotBrigette from Renewals
Brigette from Renewals has helped so much with my Tenancy Renewal. I had a few questions and decisions and she was always onboard to help. Nothing was too much for her.Thank you!
Thank you again for your great feedback and it was my pleasure assisting you with your lease renewal. I am pleased we achieved a good result for you and the landlord!Kind regardsBrigette
5/5
TrustpilotQuick response and problem solving by…
Quick response and problem solving by our property managers Ehteshaam Ahmed and Chris Nguyen. We are living in the overseas but they are very helpful and keep us a peaceful mind. Thank you Knight Frank team!
Thank you for your review, Jacqueline; I am glad that our service provides you with peace of mind and assurance. Please feel free to contact us should you have any further queries in the future.Ehteshaam
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Tell us what you need and we'll put you in touch. Knight Frank Wapping Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
