Trusted Agent profile Β· Tower Hamlets

Knight Frank Wapping Sales reviews in Tower Hamlets

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

1,711 reviews across 2 platforms

1 Wapping High Street, Wapping, London, E1W 1BH, Tower Hamlets, E1W 1BH

Part of Knight Frank, see every office.

Knight Frank's office in Tower Hamlets, at 1 Wapping High Street, is rated 4.9 out of 5 across 1,711 reviews on two platforms, including 179 Google reviews rated 4.8.

Google logo

4.8 / 5

179

Reviews on Google

This office

Trustpilot logo

1,532

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Knight Frank Wapping Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.

What do you need help with?

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Vinnie from Renewals

Vinnie from renewals was excellent in helping us renew on our property. He has helped us over the duration of time we've been at the property, from showing us around in the first instance to pointing us in the direction of the relevant parts of Knight Frank when we've had a query as tenants, through to agreeing a contract renewal with the landlords which was to the satisfactory of both parties in a timely fashion.

Alex Β· 11 March 2024

Agent replied Β· 26 October 2024

Dear Alex,Thank you for the kind words.It has been an absolute pleasure to assist you through the whole process and thanks again for choosing Knight Frank.Kind regards,Vinnie

5/5

Google

Really great service from Knight Frank who helped us to secure a rental property. Particular thanks to Peter who was really helpful and quick to assure us of any concerns. Would definitely recommend!

Ellie Β· 25 October 2023

Agent replied Β· 24 October 2024

Dear Ellie, Thank you very much for such a great review. It was an absolute pleasure to assist you with your search and please feel free to contact me if you require any further assistance. All the best. Peter

5/5

Trustpilot

Excellent service

Excellent service, positive replies and smooth process handling, makes me feel safe. Thanks to Patricia

Sedat Β· 9 October 2024

Agent replied Β· 26 October 2024

Thank you Sedat, it was a pleasure helping you with your apartments. If I can be of further help, please do not hesitate to contact me.Patricia

5/5

Trustpilot

Helpful team

Louie-Mae and the TCS support team have been excellent at being attentive to any needs around the contract and house upkeep, proactive in their work on the estate, and kind helpful people to have looking after the tenants whenever we need help. I've been happily renewing the contract for almost 5 years and this is in no small part to the ease they make living here.

Matthew Β· 21 August 2024

Agent replied Β· 26 October 2024

Thank you for your wonderful review Matthew! You know where we are if you need us. Thank you!

5/5

Trustpilot

Highly recommended

Great service and communication both Zuzanna and James were lovely. Quality apartment choice as well.

Klara Β· 8 October 2024

Agent replied Β· 26 October 2024

Hi Klara, Thank you very much for your kind words. We are pleased to hear about your positive experience. Wishing you all the best, Zuzanna and James.

5/5

Trustpilot

Great experience had with Katie and the…

Great experience had with Katie and the team. Many thanks to them for all their hard work

Ed Β· 6 September 2024

Agent replied Β· 26 October 2024

Dear Ed, Thank you so much for your kind words! It has been such a pleasure working with you on this tenancy!Best wishes,Katie

5/5

Trustpilot

Fantastic people, ok process

We have come across too many sly and pushy estate agents during our search. To meet Louna from knight frank (tower bridge branch) was refreshing. She was dedicated, genuine, sincere and responsive throughout the entire process, from viewing to move in. She helped us secure a great place. Would highly recommend! Onboarding process / tenant referencing technology could be improved though, to save the back and forth manual emails.

Lily Β· 27 June 2024

Agent replied Β· 26 October 2024

Dear Lily and Bing,Thank you ever so much for your kind words as well as for the feedback, which we will take on board. Wishing you a smooth start of tenancy and many happy years to come. Kind regards,Louna’

5/5

Trustpilot

Patricia was great with us

Patricia was great with us, always following up and taking care of any of our concerns in a timely manner. Definitely recommend her and Knight Frank.

Tiago Β· 22 March 2024

Agent replied Β· 26 October 2024

Thank you Tiago for your really kind words. I really appreciate it. Patricia

1/5

Trustpilot

everything went wrong

everything went wrong - if someone senior at your company is really interested in improving - then someone should take the time to call me. +19178479644 - I tried to get someone responsible in the phone without success - at some point I will go in social media so that other people don't have to go through our experience

Pedro Β· 4 December 2024

Agent replied Β· 23 December 2024

We are sorry to hear about your experience. Please do reach out to feedback@knightfrank.com and a member of the team will be in touch. Knight Frank

5/5

Trustpilot

Prompt customer service

Prompt customer service, Stephanie was very helpful & polite a viewing was arranged last minute for me by Stephanie which was great. Thank you 😊

Shabz Β· 11 April 2024

Agent replied Β· 26 October 2024

Dear Shabz, Thank you so much for your kind words. It was a pleasure to meet you and your family and to show you around. Kind Regards,Stefanie

5/5

Trustpilot

Naeto Soludo was excellent

Excellent service from the property manager, Naeto Soludo. His service was five-star: quick and courteous follow up and prompt attention to any issues I faced in my tenancy. A welcome change from his various inept predecessors. I am extremely sorry he is leaving, as are my landlords. We wish him the very best, and are confident he will do very well.

Anu Β· 3 November 2024

Agent replied Β· 23 December 2024

Thank you Anu for your kind words, we have passed these on to Naeto.Knight Frank

5/5

Trustpilot

So happy to have Knight Frank on my side

Knight Frank's Lettings Management department had looked after my Isle of Dogs (E14) house while I was abroad, so when it came to the moment to sell, it was natural that I ask them to help. This was the first time I've sold a house, so I needed someone to guide me through the process and to help me get the best deal possible.

Tim Β· 20 October 2025

5/5

Trustpilot

Jocelyn was super helpful in resolving…

Jocelyn was super helpful in resolving all issues I had with my apartment. She really displays how much she cares for her clients to be happy.

Nadim Β· 19 March 2024

Agent replied Β· 26 October 2024

Thank you very much for taking the time to provide this review, Nadim.I will continue to provide support throughout your tenancy as and when needed. Kind regards,Jocelyn

5/5

Trustpilot

Henry has been very helpful in…

Henry has been very helpful in resolving the issues. He is prompt and very responsive. Highly recommend :)

Isha Β· 12 August 2024

Agent replied Β· 26 October 2024

Thank you very much Isha for your kind words. I hope to continue to deliver complimentary customer service to you as a Knight Frank client and I will endeavour to make sure you feel satisfied with our service.

5/5

Trustpilot

The experience that we had with Konrad…

The experience that we had with Konrad was much more than expected.One of the best agents I have ever encountered.

Snir Β· 5 July 2024

Agent replied Β· 26 October 2024

Thank you Snir for the glowing review and for giving us a perfect score. We’re thrilled you enjoyed Konrad’s service and had a great experience with us. Thank you for your support, and we look forward to hearing from you in future.

5/5

Trustpilot

Thanks to Vinnie from Renewals…

Thanks to Vinnie from Renewals Westbourne Grove the renewal process was speedy and well executed. Well done Vinnie!

T Β· 8 August 2024

Agent replied Β· 26 October 2024

Dear Tian,It was lovely to assist you in your renewal.Thank you for your patience during the process.Kind regards,Vinnie

5/5

Google

Sam at Knight Frank Wapping was a delight to work with; friendly, accommodating and trustworthy. We are thrilled with our new home and Sam and his team's efforts to secure the agreement.

Simon Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for this review, I'm so happy you are thrilled with your new home. Sam

5/5

Trustpilot

Michelle Henry was…

My property manager Michelle Henry was excellent. Very welcoming and accommodating. She replied to my emails promptly and answered all my questions. Very professional and efficient.

Mona Β· 5 March 2024

Agent replied Β· 26 October 2024

Dear Mona, thank you for your kind words. I am pleased you were happy with the service provided. It was a pleasure working with you. I wish you all the very best in your new home. Kind regardsMichelle

5/5

Trustpilot

Good rental management experience

Jocelyn Zhang is very attentive and proactive in managing my rental property. It gives me a peace of mind that my property is in good hands

Susana Β· 1 March 2024

Agent replied Β· 26 October 2024

Thank you very much for your kind words, Susana. I will continue provide the same service to you. - Jocelyn

5/5

Trustpilot

Romain Bourgier and Charlotte Moore

Romain Bourgier is always available to help, even out-of-hours if needed. Giving regular updates; thorough explanations and wise advice, he provides an excellent management service.Charlotte Moore is always helpful and pleasant to deal with, even in difficult and stressful situations. Her excellent client facing skills mean that all parties she deals with are happy.

Ben Β· 31 March 2021

Agent replied Β· 26 October 2024

Thank you Ben for your kind words and support. It was a pleasure working with you and managing your property. Charlotte and Romain

5/5

Trustpilot

Kev Patel did a great job with the new…

Kev Patel did a great job with the new tenancy in Notting Hill. Thanks Kev!

Alex Β· 16 September 2024

Agent replied Β· 26 October 2024

Thank you. It was an absolute pleasure working with you. I truly appreciate your attention to detail in getting the property ready for the new tenants, it made all the difference.I look forward to working with you again in the future.Best regards,Kev Patel

5/5

Trustpilot

Great experience

Very satisfied with the agency and especially Hamzah Musaddaq our assigned property manager who was quick to attend to any problems we had when dealing with the property!

Sonea Β· 13 January 2024

Agent replied Β· 26 October 2024

Thank you for the very kind words Sonea. I am delighted to help and thank you for being so helpful and quick with your responses, I really appreciate it. Thank you.Hamzah

5/5

Trustpilot

High quality services to find the flat

I came from Japan and would like to find the flat near from the office. Even the tight market, sales team offers multiple options within my budget and sales support team offers quick and kind services and property management team also quick and kind.services. We can communicate with them in Japanese and they offers the high quality services.Thank you for the team in KnightFrank.

Kengo Β· 27 August 2024

Agent replied Β· 26 October 2024

Thank you for your kind review, It has been a pleasure to support you. It's great to know that communicating in Japanese made things easier for you.Please feel free to reach out to us anytime if there's anything else we can assist you with. We hope you enjoy your new home!Kind regards,Knight Frank

5/5

Trustpilot

Property Management - Jason Nwimo

I'm an overseas owner of a large flat in Chelsea Creek - a prime location for which the team at Knight Frank are ideally suited to manage. Their brand, network and experienced team have managed the property exceptionally well and are very responsive to the needs of owners whilst equally attending to the needs of tenants. They are a pleasure to work with and a special acknowledgement to Jason Nwimo, our Propert Manager for his superb support.

Jonathan Β· 18 December 2023

Agent replied Β· 26 October 2024

Thank you for your kind words Jonathan, It is a pleasure assisting you. Jason

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviewsLeave Knight Frank a review

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent