Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently rented a flat in Wapping through KF - everything was smooth and easy-going. Special thanks to Jad who was very helpful throughout the process.
Nicolas · 10 October 2025
Agent replied · 10 October 2026
Thank you Nicolas for your kind review and taking the time to write it. It was a pleasure assisting you.
Jad
★★★★★ 5/5
TrustpilotNaim Beelut in accounts delivered a…
Naim Beelut in accounts delivered a brilliant service to resolve historical outstanding invoices. These were spread over different departments and took considerable time and effort to resolve during the last quarter of 2023. Naim was reliable in providing follow ups to me and it was evident that he was personally invested in getting my case resolved. This is the best service of this kind I have ever had. Thank you!
Paul · 2 January 2024
Agent replied · 26 October 2024
Hi Paul, thank you for your kind words, it was a pleasure assisting you. I appreciate your patience and quick responses. I hope you have a wonderful new year.ThanksNaim Beelut
★★★★★ 5/5
TrustpilotStratford upon Avon
Stratford upon Avon. Giselle. Giselle took over when Shelley left. Initially I was concerned as had a long standing relationship with Shelley. I couldn’t have been more wrong. Giselle is on the ball, efficient and proactive. The whole thing has been very stressful but Giselle always did what she could to resolve ( and even anticipate ) issues. Thank you. Excellent job well done Sarah & David Dykes.
Sarah · 12 February 2024
Agent replied · 26 October 2024
Dear Sarah and DavidThank you very much for your lovely review, it’s so appreciated. It certainly was bumpy in the run up to exchange, however, all a distant memory now I hope! You were wonderful clients and I wish you every happiness in your new home.Kind regards,Giselle
★★★★★ 5/5
TrustpilotKnight Frank Stow-on-the-Wold
Our sellers used Knight Frank Stow-on-the-Wold and as a buyer they have been fantastic. Helen was brilliant with the communications, very proactive in ensuring everything was moving along, super professional with all our dealings and a genuine pleasure to deal with. Its well known that moving home is one of the most stressful times in life, but Knight Frank at Stow made it all really easy on our purchase.
Andrew · 17 January 2024
Agent replied · 26 October 2024
Thank you very much for your kind review. Working with proactive buyers really helps the whole process move forward smoothly. Thank you for the part you played. Please let me know if I can help in the future, and I hope you enjoy your new home in the Cotswolds. Best wishes Helen
★★★★★ 5/5
GoogleWonderful service from the team at KF Wapping, particularly Axel. Always courteous, supportive, incredibly joyful and a great person to be around. Thank you for making our experience immensely positive.
Adam · 16 August 2025
Agent replied · 16 April 2026
Thanks Adam for everything! Please let us know as soon as you have another property to let, we will look after you as always, and see you around Wapping soon,
Kind regards,
Axel
★★★★★ 5/5
TrustpilotSaif Musawi property manager
Saif Musawi our property manager is fantastic. He recently arranged for our property to have some remedial redecoration and handled it efficiently and professionally. Great communication at all times. Highly recommended!
S · 2 September 2026
Agent replied · 26 October 2024
Thank you ever so much for your kind words. It is pleasure assisting you and I am pleased it was all sorted.
Thank you.
Saif
★★★★★ 5/5
TrustpilotKnight Frank Richmond review
Ivanka at Knight Frank Richmond lettings has been a pleasure to deal with. Professional, super knowledgeable and totally on the ball. Nothing has been too much trouble and I feel in very safe hands with her dealing with my property rental. Great service Ivanka !! Many thx.
Jude · 14 May 2026
Agent replied · 25 May 2026
Dear Jude, Thank you so much for your wonderful review! I truly appreciate your kind words. It was a pleasure working with you.
If you need anything else in the future, whether it's assistance with your property or any new projects, please don’t hesitate to reach out. Many thanks
Ivanka
★★★★★ 5/5
TrustpilotMade to feel at home from day 1
Where to begin as to how amazig Sakina and Zuzzanna were with our process in moving to The Author buildings. Not only did they take the time to help with our unique situation, they truly went out of her way to make sure we felt at home from day one.Thank you both so much.
Joana · 9 October 2024
Agent replied · 26 October 2024
Hi Joana, Thank you so much for your kind words. We’re so pleased that we could help you find your new home and so happy to hear about your experience. Zuzanna
★★★★★ 5/5
TrustpilotWarmth and professionalism
Emily helped me find my first home in the UK, and I am incredibly grateful for her kindness. She was attentive throughout the entire process, answering all my questions with warmth and professionalism. Thanks to Emily, finding a new home was a much smoother and more enjoyable experience. I am truly thankful and feel very fortunate to have received her assistance.
KYUNGBO · 11 June 2024
Agent replied · 26 October 2024
Dear Kyungbo,Thank you for writing such a lovely review! I'm pleased I was able to help you through the process and hope you're enjoying your new home. If you need any further assistance please do not hesitate to reach out to us.Kind regards,Emily
★★★★★ 5/5
TrustpilotQuick Sale in Stow
We first worked with them 2 years ago and then again just this summer with our sale. Helen and the team are professional and able to help with any query. Moving is stressful but they made the process so much easier by keeping on top of what needed doing. Highly recommend!
Merlyn · 20 November 2024
Agent replied · 23 December 2024
Thank you for the very kind review, it has been lovely working with you over the last few years and I wish you all the very best with your new home. Do let me know if I can ever help in the future. Best wishes Helen
★★★★★ 5/5
GoogleJad was incredibly helpful in showing me around, making the entire process smooth and stress-free. Jad was always available to answer my questions and provided excellent support throughout. He was extremely professional and connected me to the right people as well.
Prajwal · 4 April 2025
Agent replied · 10 October 2026
Thank you for your kind words. It was a pleasure working with you. Please don’t hesitate to contact me should you require any further help.
Kind regards
Jad
★★★★★ 5/5
TrustpilotTimi Adeleye- Knight Frank Belsize Park Lettings
Timi Adeleye from KF was amazing and really helpful in finding our new property. He gave us a lot of honest information and provided insightful recommendations. The process was smooth and easy and Timi was able to progress things very quickly. Very quick to respond to any queries or information.
Ali · 3 December 2024
Agent replied · 23 December 2024
Hi Ali, Thank you kindly for this.It was a pleasure working with you both and I hope you settle in your new home soon!Please feel free to reach out if there is anything else I can do.Timi
★★★★★ 5/5
TrustpilotFantastic 5 star service!
Thank you so much Maisie, Amanda and Adam in Esher, for providing a brilliant, 5 star service selling our home. You were always quick to respond, communicative and proactive. It meant the process of selling our home was a less stressful experience having you onboard! We would have no hesitation in using you again. Thank you!
Katherine · 27 August 2024
Agent replied · 26 October 2024
It has been our pleasure to help you move, thank you for using us and also for your kind feedback. All the best from the Esher team.
★★★★★ 5/5
TrustpilotExcellent service provided by Vinoath Selvakumar
Excellent service provided by Vinoath Selvakumar. Vinnie assisted me with extension of lease and communication was great so the whole process was easy, quick and smooth. Everything was settled with exchange of just few mails in a couple of days. My experience with Knight Frank has been excellent for the last four years.
Davor · 13 October 2024
Agent replied · 26 October 2024
Dear Davor,Thank you for the lovely review.It was a pleasure to assist you with your renewal.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotGreat Team
Great TeamI have dealt with KF over 18 months on different occasions and found them to be extremely helpful, knowledgeable and fair. Notably, Sasha Gray-Crosby was very much hands on, well-rounded on various aspects of the rental process and posed as a very resourceful liaison for all of our needs. Kudos to the team that I know I’ll be entrusting for future transactions.
Sayer · 22 April 2024
Agent replied · 26 October 2024
Thank you, Sayer, for your incredibly kind review. It is a pleasure managing your property, and I look forward to the future. Sasha
★★★★★ 5/5
GoogleWe have just rented a Warehouse Apartment in Wapping for the next two years from Knight Frank. Our agent, Jad Zouhbi, has been extremely helpful and professional during the rental process, responding to queries by WhatsApp and Email within minutes of our asking. Many thanks Jad for all your help! Leigh & Raffy.
Leigh · 10 October 2024
Agent replied · 24 October 2024
Hi Leigh,
Thank for taking the time to leave me a review, It's amazing to hear that your experience with Knight Frank was 5*. Please reach out if you have any questions during the tenancy, I'm always happy to help!
Best wishes,
Jad
★★★★★ 5/5
TrustpilotSuccessful rental renewal
I would like to thank Vinnie in the renewals team. I had the pleasure of working with him for the recent renewal of our apartment at Southbank. he managed the process very professionally and efficiently as well as negotiating a good rent review in what is currently a fairly tricky market. Well done Vinnie!
Jane · 24 September 2024
Agent replied · 26 October 2024
Dear Jane,Thank you for the lovely review.It was a pleasure to assist you in your renewal.Thank you for choosing Knight Frank again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotKnight Frank top services
I have dealing with Knight Frank for a while now, thier services are at highest standards and they would be ready to help and support or even provide solutions for you. Personally, my property manager Anik Ruparelia is very organised person and he pays attention to every single details. He is always available and I am sure once you start dealing with the, you would understand.
Abdulrahman · 17 February 2024
Agent replied · 26 October 2024
Thank you very much for your kind review, we will do our best to continue this service moving forward. Do not hesitate to contact to us, thanks again.Best wishes, Anik
★★★★★ 5/5
GoogleCannot thank Jad enough - he supports us proactively during move in and move out that dispense us from a lot of trouble.
Julie · 10 October 2025
Agent replied · 10 October 2026
Hi Ravenna,
Thank you so much for your kind review, I wish you the best in your new home!
Kind regards,
Jad
★★★★★ 5/5
TrustpilotIf I could leave 6 stars, I would!
If I could leave 6 stars, I would! I made the decision to rent my apartment in Battersea (I couldn’t sell it due to the economic downturn) and James S. did a fantastic job! Super responsive, efficient and provided me with the best advice for a seamless experience. Within 2 weeks, I had new tenants moving in, at above asking price! I could not recommend James more, he’s really been truly amazing!
Eloise · 27 September 2023
Agent replied · 26 October 2024
Thank you so much for the kind review, Eloise.Please do let me know if I can help with anything else in the future.Very best,James
★★★★★ 5/5
TrustpilotFran is a gem!
5 minutes into our house valuation we knew Fran was 'the one' for us. During our initial meeting she explained the process clearly, didn't blind us with the usual estate agent jargon and made it clear that she would be with us every step of the way. With other estate agents we have been very frustrated with the lack of communication but Fran 'walked the walk' and gave us confidence in Knight Frank. She answered any queries promptly and was proactive throughout the process keeping us fully up to date with all developments. Unfortunately, due to land issues our sale was not as straight forward as expected but Fran dealt with our anxieties offering sound advice and making sure all parties communicated. We are now happily settled in our new home. Thank you Fran and the team at Bath Knight Frank.
Adrienne · 18 December 2024
★★★★★ 5/5
TrustpilotShantel Sikanartey has been my property…
Shantel Sikanartey has been my property manager for two years now. Shantel has always been helpful, professional and deals with all problems quickly. Shantel is very kind and very polite - this in an age when kindness and politeness are falling by the wayside….I wish Shantel well always.
Kathleen · 13 December 2024
Agent replied · 23 December 2024
Hi Kathleen,Thank you so much for your kind words. I very much appreciate your kind review .If there is anything else I can assist you with, please don’t hesitate to reach out.Kind regards,Shantel
★★★★★ 5/5
TrustpilotI want to thank Eleanor Davis Marla at…
I want to thank Eleanor Davis Marla at Knight Frank Hyde Park lettings in finding me tenants in a short matter of time,Eleanor was very professional,very informative about the market trends and updating me regularly,Highly recommend Eleanor and the team at Knight Frank Hyde Park lettings Sophia Cath,Kamran,James and Philip Rashed Alkhalifa
Rashed · 14 October 2024
Agent replied · 26 October 2024
Thank you for your kind words, Rashed. It was an absolute pleasure working with you and I am sure your new tenants will have a wonderful time living in your apartment.Eleanor
★★★★★ 4/5
TrustpilotKnight Frank helped me find my current…
Knight Frank helped me find my current place and they have been helpful.Credits to Jason Ung who has been very professional throughout the process and I was able to find a place I like thanks to him.Also thanks to Henry Nwokejiobi for his professional service and I appreciate his support.
AW · 11 November 2024
Agent replied · 23 December 2024
Thank you for your kind words. We hope to continue providing a high level of professional support and we will ensure your time with us goes smoothly.All the best, Jason and Henry
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