Trusted Agent profile · Tower Hamlets
★★★★★
1,693 reviews across 2 platforms
1 Wapping High Street, Wapping, London, E1W 1BH, Tower Hamlets, E1W 1BH
Knight Frank's office in Tower Hamlets, at 1 Wapping High Street, is rated 4.9 out of 5 across 1,693 reviews on two platforms, including 179 Google reviews rated 4.8.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotJade is a superb advisor
Jade is a superb advisor - when I was buying my flat, she handled what was at times a difficult transaction calmly and smoothly. She goes above and beyond, and always with a smile. She was, and will continue to be, my go to person for anything KF. Thank you Jade.
Dear Sara,I appreciate your kind words, and your trust in me is hugely appreciated, thank you.Look forward to working with you in the future!Kind regards,Jade
5/5
TrustpilotHonestly blown away
Honestly blown away with the level of care and fairness we received working with Knight Frank to rent our flat, especially compared to other agencies we’ve worked with in the past. We worked with Timi specifically and he was communicative, warm, and checked in frequently with us to make sure the leasing and move in process ran smoothly.
Hi Kristin and Will,Thank you for the kind review.If there is anything I can help with in the near future, do let me know!All the best,Timi
5/5
TrustpilotRosi is a joy to work with
Rosi is a joy to work with. She has a calm, pro-active manner and excellent attention to detail, she looks into matters thoroughly to everyone's benefit. Unbeknown to us, Rosi had recently joined Knight Frank and was thrown into the deep end. Her approach gave us no clue. Rosi offers a safe pair of hands for those lucky to work with her.
Hi Jenny, Thankyou for your kind words & taking the time to leave a review, it has been a pleasure managing your property & I hope to work with you again in the future. Best wishes, Rosi.
5/5
TrustpilotPatrick Stewart of Knight Frank…
Patrick Stewart of Knight Frank Battersea has gone over and beyond to get a complicated purchase over the line for us. We finally moved in on Tuesday which would never have happened without Patrick. Fully recommend him to buy or sell your home. Thanks Patrick . 🤩🤩🤩🤩🤩
Dear Lorraine,Thank you very much for your kind words. Wishing you all the best in your new home!Kind regards,Patrick & the Knight Frank Battersea team
5/5
TrustpilotThank you Louie Mae and team Awesome!!!
After 16 years It’s with a heavy heart that I leave my lovely flat in January , I would like to take the opportunity to personally thank Louie Mae & her excellent team at Trinity church sq . They have looked after me really well, they where responsible, supportive and nothing is too much effort. I wish them all a happy Xmas and new year ..John Lyons
Thank you ever so much for your kind review. It really has been a pleasure assisting you. You will be missed in the community. Thank you again and please stay in touch. Louie-Mae and Team
5/5
TrustpilotFriendly, professional team
From the moment of contact, to finding and securing a great tenant, the team have been brilliant. So friendly and professional throughout. It was a quick turnaround, which was organised seamlessly. I wouldn’t hesitate to recommend Knight Frank and I shall happily use them again.
It was a delight to find you another Tenant Michele, thank you for your great review. Angharad, Jamie & Tina
5/5
GoogleMany thanks to Knight Frank Wapping team for helping me rent a home. Jad is really professional and friendly. He responds quickly and answers all my questions clearly during the whole process. I highly recommend Knight Frank Wapping and Jad to everyone who wants to rent, buy, or sell their properties.
Thank you for the amazing review, it means so much and we wish you the best. Kind regards, Jad
5/5
GoogleGreat service. Jad has been nice and professional and the experience has been really smooth and flexible so far. Thank you!
Hi Mateo, Thank you for taking the time to leave me a review, I hope you and Marcia enjoy the new flat. All the best, Jad
5/5
TrustpilotWe have had a wonderful experience with…
We have had a wonderful experience with Stefanie Sutch in our experience of finding a new rental home. Communication has been great, she has been accommodating and available as we went into the house a few different times before moving in and she was able to negotiate our asks from the landlord perfectly on our behalf. Thank you Stefanie!
Dear Rebecca, Thank you so much for your very kind words.It has really been a pleasure to help you with this move. I hope everything goes well in your new home and please let me know should you need any further help from me in the future. Kind Regards,Stefanie
5/5
TrustpilotCharlie is reliable and responds fast
Charlie is reliable and responds fast. My new flat is in Notting Hill. I didn’t figure out how to open the door with the keys on my first move-in day. Charlie came to flat within 10min from the office to help me. Many thanks to Charlie and the other trustworthy Knight Frank colleagues.
Dear Yan, Thank you for your kind words, I am always very happy to help. Best wishes,Charlie
5/5
TrustpilotVery positive experience!
Throughout my tenancy process, Yenssi McKenzie-Graham was very communicative and super nice to work with! She promptly answered all my emails and queries, and helped me negotiate with landlord to extend my tenancy end date, keeping me informed about every step. It was very helpful, thank you Yenssi!
Thank you Krešimir for your positive review! Your kind words truly mean a lot to me, and it was an absolute pleasure working with you throughout your tenancy.As you prepare for your international move, I want to wish you all the best. This is an exciting step in your journey, and I’m sure you’ll thrive in your new destination. Please remember, we’re here for you if you need any assistance or advice! Best, Yenssi
5/5
TrustpilotProfessional & Prompt Support by Kim & Molly
I am very pleased with the professional and prompt support by Kim Brooke & Molly Major who helped me find a good tenant for my apartment. They provided me with end-to-end process clarity and seamless tenant onboarding alongside timely and complete payment. Thank you Kim & Molly for your outstanding work & effort which I truly appreciate.
Dear Eng,Thank you for such a kind review. We're pleased we managed to help you find a good tenant and make the process smoother for you. If you need any further assistance please do not hesitate to contact us!Kind regards,Kim and Molly
5/5
TrustpilotI had an exceptional experience with…
I had an exceptional experience with James in finding my perfect apartment. He was incredibly helpful and attentive throughout the entire process. I was overseas and he visited the apartment and gave me a virtual tour. I appreciate his dedication and professionalism. I highly recommend James for anyone looking for a reliable and committed real estate agent.
Thank you for the kind review, Ceylan.I look forward to helping you again in the future!All the best,James
5/5
TrustpilotGreat experience and excellent service
I worked with Ines to find a flat in Notting Hill. She was incredibly helpful, knowledgeable, attentive, and truly a pleasure to work with. The process was very efficient and Ines made sure all of my questions were answered. Would definitely work with Ines again and highly recommend she and her team to any buyers/tenants.
Hi GraceThank you for your kind words, so happy to hear you are enjoying the flat.It was an absolute pleasure to assist you, see you around Notting Hill!
5/5
TrustpilotBeth - Knight Frank, Esher
Beth at Knight Frank Esher office has been an outstanding help in securing our next property. She was professional, efficient and attentive. Additionally, Beth was great at keeping us informed throughout the process. She is pro-active and easy to work with, hence the whole experience has gone smoothly. We would highly recommend Beth and Knight Frank.
Hi Richard, Thank you for your kind words. It has been an absolute pleasure working with you these last few months, I am so pleased we were able to find you your dream home! I’m sure we will continue to cross paths for many years to come. Best,Beth
5/5
GoogleMany thanks Axel ! You have been amazing:) You helped us to secure a wonderful flat in st Katharine's dock. Looking forward to seeing you again soon !
Thank you for the review Segolene, what teamwork! We managed to move forward in less than a week. Please let me know if you need my help in the future. Kind regards, Axel
5/5
TrustpilotJust ask for George
I let a small property with Knight Frank - tiny relative to most of their clients I imagine - but the service I receive from George Manolache is exemplary. The real win is the personal touch - the humanity and understanding in all correspondences for landlord and tenant alike. George sorts out all the usual property issues when letting, but exhibits understanding of situation and context and perhaps most importantly, the people involved. I let a few properties, George is by far the most amiable, as well as efficient person I deal with, and I appreciate his calm demeanour. If you let with KF, he's a good man to ensure the best for people and property alike.
Morgan, I can’t thank you enough for the kind words of appreciation for my efforts. We will continue to deliver the same service to you and to all our clients. It is always a pleasure working with you. Kind regards,George
1/5
TrustpilotVery poor customer service
Knight Frank are very self-serving and have very poor customer service. Everything they do is in their favour and they take no risk at all. The customer bears all the risk. I am currently under contract but will definitely NOT be renewing.
We are really sorry to hear about your experience Claudette. A member of the team will be reaching out to discuss this with your further. Please accept our apologies again. Knight Frank
5/5
TrustpilotExceptional service from Omar Areef
I had the pleasure of working with Omar Areef at Knight Frank, and I must say, he was truly amazing. Everything from start to finish went exceptionally smoothly. Omar's expertise and dedication made the entire process seamless, and I felt well-supported throughout. I highly recommend Omar for anyone seeking a reliable and professional real estate agent. Thank you, Omar, for your outstanding service!
Dear Daniel, It was a pleasure to assist you with the search and move. I wI wish you all the best, and look forward to working with you again soon.Kind regards,Omar
5/5
TrustpilotWhat a wonderful personal service!
The very personal service provided by Rachael Hancock who constantly kept up the pressure on the solicitors who were extremely slow and her speed of returning calls. She made me feel like i was her only client, always had time for my calls.
Thank you so much for taking the time to leave a review, and for your kind words. We wish you all the very best in your new home! Kind regards Rachael and the Knight Frank Exeter team
5/5
TrustpilotThe company helped me in many ways,
The company helped me in many ways,Screening the tenants, suggesting a fair price to rent my unit comparing to the latests market trends, and offering a fair - quality maintance offers and other valuble things important to me as a landowner.Finllay, many thanks to Joceyln Zahng she was handeling my unit in expecianal yet very proffsional way.
Hi Jaser,Thank you for taking the time to submit the review. It was a pleasure working with you, should you have any question, please do not hesitate to reach out. Kind regards,Jocelyn
5/5
TrustpilotWe had the pleasure of working with…
We had the pleasure of working with Emma Soanes from Knight Frank real estate agency. Emma was incredibly responsive, swiftly liaising with the landlord and assisting in negotiations. Her professionalism and efficiency were remarkable throughout the process. As a Senior Property Manager, Emma demonstrated exemplary skills, making the experience seamless and efficient. Highly recommended.Best regards, Mira and Artem
Thank you so much Mira and Artem for your kind review. I am so pleased to hear that you have enjoyed the service and I have contributed to making the time in your home comfortable. All the best for the future, Emma.
5/5
TrustpilotCatrin Baker - Property Management
We have been working with Catrin since moving into our property in February. Catrin has been very responsive and helpful with getting the right contacts in for things we've needed support with around the apartment. We greatly appreciate her sense of urgency and her help!
Dear Jacqueline and JoeThank you for your kind words. It was a please to be able to assist and have your issues resolved for you. Kind regardsCatrin
5/5
TrustpilotThank you to Malak for a very positive…
Thank you to Malak for a very positive experience searching for a property to rent in St John’s Wood. She was professional and communicative throughout the process. We came very close to finding our property with Knight Frank, and although in the end we found it elsewhere I would not hesitate to recommend Malak if you are searching.
Thank you, Sophie, for your kind words. It was a pleasure assisting you with your search for a new home, and I am so sorry we couldn't find the perfect place. I wish you all the best in your new home. Let me know if I can be of further assistance. Malak
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