Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly satisfied finding my new home/apartment
Highly satisfied to have been associated with Knight Frank finding my new home. I got exactly what I have been looking for. Walid Javadi, who helped me with this was very understanding and generous with his time. Very happy to have been associated with him too.
Trishna · 30 January 2024
Agent replied · 28 October 2024
Dear Trishna,Thank you kindly for working swiftly with me on securing your new home. It’s teamwork that makes the process so easy and smooth, and I am very glad to have been involved in finding you the perfect place.Wishing you all the best,Walid
★★★★★ 5/5
TrustpilotI give five stars to Knight Frank…
I give five stars to Knight Frank because of their hardworking dedicated people , Phillip Dunn the senior property manager in particular. He is prompt at replying to his emails , he is professional , polite and sorts out any issues or problems with my rented property . I do not need to worry about my tenant/ property as I know Phillip with his exceptional work ethic will look after them .
Maryam · 7 May 2021
Agent replied · 28 October 2024
Thank you for your kind words, it really does mean a lot to receive such great feedback. It is a pleasure looking after your property and I hope this can continue for a long time to come. Kind regards,Phillip
★★★★★ 5/5
GoogleExcellent experience working with Knight Frank as a tenant. Lola found me a property to budget & beyond my expectations within a few hours of stepping through their door for the first time. The team have been great in onboarding and supporting through paperwork and quick to respond. Highly recommend
Joe · 26 October 2023
Agent replied · 25 October 2024
Thanks for the review Joe. I hope you enjoy your new home! Lolo
★★★★★ 1/5
TrustpilotStay away
Stay away! Such an unprofessional agency. Our agent gave the landlord the wrong offer multiple times even though he had our offer in writing. We’ve moved in 3 weeks ago and still have not received our second set of keys. So so unprofessional. By far the worst agency I’ve ever had to deal with
Bianca · 12 July 2023
Agent replied · 23 November 2024
Dear Bianca, We are really sorry to hear about your experience. We understand the Manager of the office has been in touch to update you on the key as this has been escalated. If you would like yo discuss this further please do reach out to complaints@knightfrank.com. Thank you.Knight Frank
★★★★★ 5/5
GoogleChris did an awesome job of finding us tenants for a short term let which was our preference. great communicator, polite and professional. would defo recommend Chris and the KF team
Grant · 27 October 2018
Agent replied · 25 October 2024
Thank you very much for your review Grant.
★★★★★ 5/5
TrustpilotHave been a client of Knight Frank for…
Have been a client of Knight Frank for a number of years and Jordanna Mancina has always been fantastic to work with. Professional, on the ball and always responsive when required.
Mikaeel · 25 October 2024
Agent replied · 23 November 2024
Dear Mikaeel,Thank you for your kind words. It’s always a pleasure to work with you!Please do not hesitate to reach out for any future needs.Kind regards,Jordanna and the Knight Frank South Ken team
★★★★★ 5/5
GoogleChris Nguyen was super friendly, really helpful and quick to respond. Knight Frank Canary Wharf made our move-in a smooth and easy (+ professional) process. Thanks!
Josh · 26 October 2020
Agent replied · 25 October 2024
Thank you for your review and kind words Josh
★★★★★ 5/5
GoogleJust recently moved back to using Knight Frank and can say what a positive experience!!!! Christopher Paxton is professional, knowledgeable and has an eye for detail ensuring that all bases are covered
Ymianger · 27 October 2017
Agent replied · 25 October 2024
Thank you very much for your kind comments.
★★★★★ 5/5
GoogleI am about to move in to an apartment in Canary wharf that is managed by Knight Frank. The service and support has been excellent and I look forward to working with them in the future. Christopher Paxton provided a great service and has been available to deal with any issues or queries whenever I had them. The support staff have been good to work with and are knowledgable. I would definitely recommend them to anybody considering renting in the Canary Wharf area.
F · 27 October 2017
Agent replied · 25 October 2024
Thank you very much for your feedback.
★★★★★ 5/5
TrustpilotI have just had an offer accepted on a…
I have just had an offer accepted on a beautiful property in Parsons Green. Summer White was incredibly helpful, communicative and wonderful to work with!!!
Oliver · 1 May 2024
★★★★★ 5/5
TrustpilotFinding a perfect property
Louna listened to our needs found us a lovely apartment to rent. She worked well with the owners enabling a smooth move, creatively steering us through the process.
Steve · 4 December 2024
Agent replied · 24 December 2024
Dear Steve, Thank you ever so much for your kind words. I wish you and Jacqueline the very best in the new home and hope this will be an exciting new chapter for you. Kind regards,Louna
★★★★★ 5/5
TrustpilotAbsolutely great company really got the…
Absolutely great company really got the purchasers interest at heart and nothing was too much trouble,made the experience seamless SJ is great and did everything when she said she would,alot better than other agents i tried to deal with in Dartmouth.
Jan · 29 April 2024
Agent replied · 28 October 2024
Dear JanIt was a pleasure to help you, and we all wish you the very best in Dartmouth. I know how much you love it down here, and you will love it even more now that you’re a permanent fixture!Let me know when you’re in town and I will call in and say hi.Best wishes, SJ and the team
★★★★★ 5/5
TrustpilotKnight Frank - Natalie Dordoy
We just moved into a property managed by Knight Frank and the property manager is Natalie Dordoy. Natalie has done a terrific (5-star) job with our move into the new house. She is very responsive, reasonable, easy to deal with and has been very helpful in getting us settled in. She has and is addressing all of our needs. We are very pleased with Natalie and Knight Frank and happy to give this 5-star review.
JPG · 8 June 2020
Agent replied · 28 October 2024
Thank you for your feedback. It is an absolute pleasure working with you to ensure you are happy in your new home and I am looking forward to assisting you in future.Best,Natalie
★★★★★ 5/5
TrustpilotBeth was fantastic!
Beth helped us find a new let in Surrey. She was amazing, arranging for us to view a few houses we would not have thought of, taking videos for us and communicating well through the whole process. Would fully recommend.
Kieran · 13 May 2024
Agent replied · 28 October 2024
Thank you for your review Kieran, It has been great working with you. Best, Beth
★★★★★ 5/5
TrustpilotKnight Frank Fulham
Summer White (Knight Frank Fulham) has been fantastic to deal with in arranging our new rental property. She is knowledgeable, professional and has made the process seamless and stress free.
Nicholas · 28 October 2024
Agent replied · 23 November 2024
Thank you so much for the feedback! I’m so glad to hear the process felt seamless and stress-free. I hope you absolutely love living in London, Let me know if you’d like any restaurant recommendations!Warm regards,Summer White
★★★★★ 5/5
TrustpilotKnight Frank Property manager
Jason Nwimo my property manger at Knight Frank has been super helpful and alway fast to respond and get any issue sorted. A great property manager that has made the moving process go a lot smoother!
James · 22 July 2024
Agent replied · 28 October 2024
Hi James, Thank you for sending in a review here Glad I have been able to assist on move-in Should you need anything else, please feel free to reach out via the normal channels Have a great remainder of the week!Kind RegardsJason
★★★★★ 5/5
TrustpilotSophie Alexander
I've had a great experience with Ms Sophie Alexander of Knight Frank recently. We quickly found a great apartment, and she was very responsive throughout the process.
A · 10 December 2024
Agent replied · 24 December 2024
Thank you for your kind words Ash! I hope you settle in well to your new home, here if you need anything further,All the bestSophie
★★★★★ 5/5
TrustpilotThe service we received from Helen…
The service we received from Helen Waddilove in selling our cottage was simply outstanding. She was so professional and kind and helped us achieve a seamless sale. We would recommend Knight Frank to anyone looking to buy or sell in the Cotswolds.
Mrs · 28 March 2024
Agent replied · 28 October 2024
Thank you for your very kind review. It was lovely working with you on both the purchase and subsequent sale of your lovely cottage. Please let me know if I can ever help in the future. Best wishes Helen
★★★★★ 5/5
TrustpilotJason Nwimo (Propery Manager) has been…
Jason Nwimo (Propery Manager) has been managing our property for some time and has excelled our expectations. He is reliable, friendly and professional. He delivers a very high standard of care/service to his clients, and does so enthusiastically and with devotion.
LC · 13 April 2024
Agent replied · 28 October 2024
Good morning Lauren,Many thanks for your review here It has been a pleasure and thank you for entrusting our Knight Frank PM team with your propertyGood luck with all in future Should you need anything else at all, please do not hesitate to reach out via the normal channelsWarm RegardsJason
★★★★★ 5/5
TrustpilotThe manager of my rental property
The manager of my rental property, Chervon Pierre, has been a pleasure to work with. She is extremely efficient and thorough. She has left the next manager high hurdle.
Michael · 4 November 2024
Agent replied · 23 November 2024
Thank you for your positive review Michael, I always strive to provide excellent customer service and it has been a pleasure working with you. Best wishes, Chervon
★★★★★ 5/5
TrustpilotVinnie from renewals has been great to…
Vinnie from renewals has been great to work with. He has made our lease extension a simple matter. He is courteous and prompt with his communication. I appreciate Vinnie's style and enthusiasm.
Sean · 15 September 2024
Agent replied · 28 October 2024
Dear Sean,Thank you very much for the lovely review.Wishing you all the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI have been working with Knight Frank…
I have been working with Knight Frank for several years in a professional capacity and have always found their staff offering a service of the highest standards. A particular stand our recently has been my dealings with Beth Tighe who has been amazing throughout.
Lee · 1 February 2024
Agent replied · 28 October 2024
Thank you for your kind review. It has been a pleasure helping your client find a new home and I’m sure we will continue to work together in the future. Best, Beth
★★★★★ 5/5
TrustpilotTop Level Service
Stan's service was of the highest order. Classy, supportive, honest and responsive. We didn't go with the property in the end, but his service was impeccable and we will consider Knight Frank in the future as a result.
Joe · 30 May 2024
Agent replied · 28 October 2024
Joe it was a pleasure to assist you, I hope you enjoy your new home and that our paths cross again in the future.Many thanks,Stan
★★★★★ 5/5
TrustpilotProfessional and helpful team
Had the pleasure of working with Ollie Hayden (Associate) and Sasha Gray-Crosby (Senior Property Manager) this year who were both friendly, helpful and professional - can highly recommend each of them!
T · 27 September 2024
Agent replied · 28 October 2024
Thank you for you kind review. It was a pleasure assisting you. Ollie and Sasha
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
