Trusted Agent profile · Tower Hamlets
★★★★★
1,753 reviews across 2 platforms
18-19 Cabot Square, Canary Wharf, London, E14 4QW, Tower Hamlets, E14 4QW
Part of Knight Frank, see every office.
Knight Frank's office in Tower Hamlets, at 18-19 Cabot Square, is rated 4.8 out of 5 across 1,753 reviews on two platforms, including 280 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you to Nicole
Thank you to Nicole in the South Kensington office for the wonderful service she provided in buying my first home. She was super responsive, pragmatic and helpful throughout the process.
Dear Louise, Thank you for your kind words, it was a pleasure working with you and I wish you all the best in your first home!Kind regards,Nicole & the Knight Frank South Kensington team
5/5
TrustpilotI highly recommend Knight Frank that…
I highly recommend Knight Frank that has from the very start been very attentive, responsive and very kind and serviceminded. That goes from the searching for accommodation where we had great communication with Nathalie and Katie - and Nathalie organised a very good sighting. During contracting the communication was excellent ant almost all times of the day. Finding our apartment the team has been very helpful with fixing initial things that needed sorted. Mo has been excellent in responding and taking care of all things that needed taking care of.So all in all a very good experience and I would use them again another time.
Dear JayThank you so much for taking the time to write such a lovely review! It was an absolute pleasure working with you, and I am so pleased that you are settled in your lovely new property.We look forward to working with you again in the future.All the best, Katie
5/5
GoogleFantastic service from Knight Frank (as always). From start to finish the professionalism and service shown has been amazing. Christopher Paxton has been with the company for a long time and has a great understanding of the market. Wouldn't use another agent going forward.
Dear Michelle, Thank you for your review. It is always a pleasure to assist you, and you know where we are if you need us. Christophe
5/5
GoogleKnightfrank has helped me find the perfect apartment for staying here one year. Harvey Thrower was my agent, he was very quick in responding on emails/texts & calls. I could ask him anything, which was great! I would highly recommend renting through this agency.
Thank you for taking the time to leave a review. I’m glad I could help find you the perfect home, and I wish you the best of luck. I look forward to hopefully working with you again in the future. Kind regards, Harvey
5/5
TrustpilotI worked with Sophie Kleinberg and her…
I worked with Sophie Kleinberg and her boss Chanel - absolute pleasure to deal with - professional and courteous - well done guys
Thank you for the lovely review. It was a pleasure to work with you too and we look forward to working with you in the future. Best wishes,Chanel and Sophie
5/5
TrustpilotInes was incredibly helpful throughout…
Ines was incredibly helpful throughout the entire process! They were attentive and very diligent in helping us deal with the referencing company when they were slow to get the information required.
Hi Sam,It’s been my pleasure, hope you and Kennedy are very happy in the flat!Enjoy the gardens!
5/5
TrustpilotProfessional and patient support from Nick Warren
Nick Warren has been extremely helpful throughout what was a very long process of buying our flat. We have finally crossed the finish line, and are very grateful for the patience and professionalism that was shown.
Thank you Mary, its been a pleasure in assisting with your purchase, it's been a journey but I’m glad we got there in the end. Thank you for your kind words, Nick.
5/5
TrustpilotProfessional property management service from Henry Nwokejiobi of Knight Frank
I have been using Knight Frank's property management services for my apartments for years.Mr. Henry Nwokejiobi became my property manager a few months ago. Henry didn’t let me down. He is very helpful and responsive. For every task he has, he followed up closely and reported to me in a timely manner. I can feel his professionalism from his performance, which makes me feel that I am very lucky to have Henry as my property manager.
Dear Josephine,Thank you so much for your kind words. I will endeavour to make sure I continue to give a high level of customer service to you as a Knight Frank Client, without fail. Thank you once again.All the best,Henry
5/5
GoogleHaving just completed the sale of my house near Canary Wharf, I wholeheartedly recommend the team of Andrew Groocock, Kiran Sandhu and Michael Cohen. The house was accurately and beautifully represented in the marketing literature. My buyers were sure but slow to complete and the Knight Frank team, in particular Kiran, spent many hours on the phone during the last few days to ensure that each link in the chain kept to the task.
Thank you very much for your lovely review. We're thrilled that you were so happy with the service you received!
5/5
GoogleI have spent the last few months trying to locate an apartment for my daughter who is a student and her roommate. Living in the US and looking for housing abroad can be daunting however I had the good fortune of being able to work with Lola from frank knight realty who was stellar. I can't say enough good things about her. She was efficient prompts in providing updates and worked tirelessly and diligently to help me find the best accommodation. I am so incredibly grateful to her. She is truly an asset to her company !
It has been a pleasure assisting you on the search for your daughter, and I am pleased we secured her a flat where she wanted. If there is anything more I can help with, please do let me know. - Lola
5/5
TrustpilotThe colleagues at Knight Frank were very helpful
The colleagues at Knight Frank were incredibly helpful with facilitating our lease renewal. Incredibly responsive, efficient, - Debbie was particularly helpful with this process. Many thanks Debbie for all of your help.
Thank you for very much for taking the time to write a review - it was a pleasure dealing with you.
5/5
TrustpilotAnastasiia Shatalova has been managing…
Anastasiia Shatalova has been managing our portfolio of properties. She is always polite professional and proactive. She endeavoured to get the best solutions in terms of quality and price. Very happy with the service she provided.
Dear Farid,Thank you for your kind words. This was a huge pleasure for me to work on all your properties. I wish your business growth and prosperity. Hope for a chance to work together again one day.Anastasiia
5/5
TrustpilotWalid has offered excellent end to end…
Walid has offered excellent end to end service and support from seeking a property to settling in. Very professional, responsive and willing to go the extra mile. Thank you Walid for a great experience!
Dear Jo,Very appreciative of your kind words, and thankful we worked together so well to secure a swift turnaround for Ian.I hope to work together once more,Walid
5/5
TrustpilotMy experiences with Henry Nwokejiobi…
My experiences with Henry Nwokejiobi has been great. He has always been responsive and friendly, I have no complaints. I think he is an asset to Knight Frank.
Thank you very much Mr Lee, for your kind words. I hope I continue to deliver high-quality customer service and that I am able to fulfil, all that is required of me. Thank you once again. Henry
5/5
TrustpilotFantastic Service
We have reported a couple of issues and Daniel, our property manager, made sure that they were sorted out in a prompt and professional manner. Thank you Daniel for a great experience.
Hi Stella, Thank you for your review and kind words. I look forward to working with you in future and providing excellent service for you.Kind regards,Daniel.
5/5
TrustpilotHighly recommend!
Beth Tighe is very professional. She communicated my needs and gave great advises throughout the whole rental search process. She’s definitely an asset to the company and industry. Highly recommended!
Thank you for your kind review, Sharon. Best of luck with everything, and I’m sure we will continue to cross paths in the years to come. Best, Beth
5/5
TrustpilotBeth Tighe was excellent!
Beth was excellent from showing us around the property to organising the tenancy agreements to get it sorted before Christmas!
5/5
TrustpilotThanks to Knight Frank
Thanks to Knight Frank, our property was successfully sold. I appreciate their kind cooperation.
Dear Mr Sato, thank you for taking the time to write a review. It really was a delight working with you and your colleagues; and I am so glad we provided a successful result for you. We would be delighted to help in the future if there is anything we can do. Very best wishes, Tim, Sonia & Knight Frank St Johns Wood
5/5
TrustpilotMichelle Henry
Michelle Henry has been absolutely brilliant in sorting out the numerous "snagging issues" in my new home.Ever since i moved in last December, she has dealt with each and every problem as it arose, with speed, efficiency and great humour.All the best in your new role MichellePeter
Dear Peter, thank you so much for your kind words. It has been a pleasure to have helped you over the past few months. I wish you many happy years in your home. Kind regardsMichelle
5/5
TrustpilotGrace & Ehteshaam were extremely…
Grace & Ehteshaam were extremely efficient when dealing with an accounts query. The matter was handled professionally and resolved very promptly. Many thanks again!
Hi Susan, Thank you so much for your kind words! We are both thrilled to hear your feedback. If you ever need any further assistance, please don't hesitate to reach out. Many thanks again for taking the time to share this with us.Best wishes, Grace and Ehteshaam
5/5
GoogleWe have been with Knight Frank for a while now and our experience has been pleasant during this time. Wholly thanks to Kasia Zelazko and Kasia Jobda (coincidence!). They are both friendly, professional and very efficiently solved any problems that we had. If you are in the Canary Wharf area and want your property managed/tenancy renewals you are in safe hands!PositiveResponsiveness, Professionalism
Thank you Lascelle for all your kind words! It is pleasure working with you. Best wishes, Kasia and Kasia
5/5
Trustpilotgood experience with client accountant
I'm writing this review to thank Ehteshaam Ahmed (Assistant Client Accountant) for his diligent work to help me deal with rent arrears. He was very patient, efficient and thoughtful. It was great to have him by my side.
Thank you for your thoughtful review! It was a pleasure assisting you with your rent arrears. If you ever require further assistance or have any questions in the future, don't hesitate to reach out.Kind regards,Ehteshaam
5/5
TrustpilotHelen of Stowe on the Wold
Helen of Stowe on the Wold, was absolutely fantastic. Always on the ball. She returned calls, and was constantly on it. She is a compassionate and patient person. The two ladies who did the viewings were very good too. All three came out before the house went on the market to get to know the property. I have already recommended her to friends. Use them to sell your property, they are marvellous!
Thank you very much for your kind review. It was a pleasure working with you towards your sale. I know it was not straightforward at times, but I very much appreciated your patience and proactiveness. Please let me know if I can ever help again in the future, and I wish you all the best in your new home. Best wishesHelen
5/5
TrustpilotThe contract renew went smoothly and…
The contract renew went smoothly and I'm very happy with the service provided, many thanks to Dan from Renewals team!
Thank you for this lovely feedback; it was a pleasure assisting.Kind regards,Dan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Knight Frank Canary Wharf Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Yes. Knight Frank Canary Wharf Sales won Trusted Agent in The Trusted Agent 2026 awards.
