Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlequick service,friendly staff..within my affordable rent..with all facilities..thank you egle...thank you vanet
Mubarack · 26 October 2015
Agent replied · 23 October 2024
Dear Mubarack Ali
We are delighted to have received a 5* review from you.
It is always a pleasure to assist people in finding the right accommodation with the right facilities.
May we wish you well in your new apartment and if we can be of any further assistance please contact us.
Best Wishes
Vanet Property Asset Management
★★★★★ 1/5
GoogleEstate agents from hell. Avoid at all costs
Jay · 25 October 2018
Agent replied · 23 October 2024
Hello Jay, thank you for taking the time to leave us your feedback. I am truly sorry to read that this is your opinion of our local team and I would like to assure you that we do always aim to provide the very best in customer experience. As such I would like to invite you to e-mail us with any further detail or comments about your experience to review@countrywide.co.uk. This is so that we can learn from your experience and improve our service going forwards. Kind regards, Scott.
★★★★★ 5/5
GoogleExcellent service at all times
Paul · 25 October 2017
Agent replied · 23 October 2024
Thank you for the 5* review Paul! We really value your feedback.
Kindest Regards, Vanet Property Asset Management
★★★★★ 1/5
GoogleRating only, no written review.
ACE · 11 July 2026
Agent replied · 11 October 2026
Thank you for your feedback and we’re sorry to hear about your experience. We’d appreciate the chance to learn more about what happened so please feel free to email us at review@countrywide.co.uk and we’ll be happy to look into it further.
★★★★★ 5/5
GoogleFantastic Service from Romualdas & Egle
Yasin · 26 October 2015
Agent replied · 23 October 2024
Thanks for the positive feedback Yasin!
★★★★★ 5/5
GoogleSatisfied with the services offered. The process was smooth since the initial viewing to the signing of contract. Staffs are responsive to queries. Communication is smooth and professional.
Wendy · 25 October 2018
★★★★★ 5/5
GoogleChelsea and Egle and the entire team were extremely professional, competent, and efficient. Excellent service from start to finish!
Grant · 25 October 2017
★★★★★ 1/5
GoogleRating only, no written review.
Rui · 25 August 2025
Agent replied · 8 October 2025
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleRating only, no written review.
John · 17 March 2025
Agent replied · 11 October 2026
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk.
Kind regards,
Lucy,
Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Lokesh · 24 October 2023
Agent replied · 23 October 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Koundinya · 24 October 2022
★★★★★ 1/5
GoogleRating only, no written review.
Dong · 24 October 2022
★★★★★ 4/5
GoogleRating only, no written review.
Adolfo · 25 October 2017
Agent replied · 23 October 2024
Hi Adolfo, many thanks for leaving your 4* review! Kindest Regards, Vanet Property Asset Management
★★★★★ 5/5
GoogleRating only, no written review.
Philip · 25 October 2017
Agent replied · 23 October 2024
Thank you for the 5* review Philip!
★★★★★ 5/5
GoogleExcellent service
Diego · 12 December 2016
Agent replied · 10 December 2024
Hi Diego! Thank you for a super review, we really appreciate your feedback!
Kindest Regards
Vanet Property Asset Management
★★★★★ 3/5
GoogleRating only, no written review.
Abhijit · 25 October 2016
Agent replied · 23 October 2024
Thank you for the 5* review Abhijit!
Kindest Regards
Vanet Property Asset Management
★★★★★ 5/5
GoogleRating only, no written review.
Goshin · 25 October 2016
Agent replied · 23 October 2024
Thank you for the 5* review Goshin!
Kind Regards
Vanet Property Asset Management
★★★★★ 5/5
GoogleExcellent service
D · 25 October 2016
Agent replied · 23 October 2024
Hi Diego! Thank you for a super review, we really appreciate your feedback!
Kindest Regards
Vanet Property Asset Management
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.