Hamptons Canary Wharf Sales reviews in Tower Hamlets

★★★★★ 4/5

Trustpilot

Hamptons Oxford & Banbury

I deal with Hamptons Oxford & Banbury and my experience so far has been very good. I live abroad and have a full management arrangement so relay heavily on good communication and timely responses to tenants issues. There has been a couple of slight frustrations in that it took well over two months to refit a front door and when it was done resulted irreparable damage to my door bell which does raise concerns over the contractors that Hamptons use. However the door bell was replaced FOC and the 10% commission fee was waived also. So I really cant fault how this issue was handled by Hamptons. I also didn't receive my rent one month and it took me to notice and highlight this to Hamptons. Over a week overdue. However again it was swiftly dealt with afterwards and no problems since. Overall I think Hamptons have been communicative, friendly and trustworthy but I would like to see improved account management and have concerns over appointment of contractors.

George · 16 March 2022

★★★★★ 5/5

Google

It was a long buying process, thanks to Ellie and Adam their great team work we finally completed! thanks you both again for your help and guide throughout the process

Emma · 24 October 2023

★★★★★ 5/5

Trustpilot

Professional and thorough

I used the services of Hamptons in Dulwich to find tenants for my property. The manager Rebecca was very good at sourcing prospective tenants and managing the process. As in any transaction there were a few questions and concerns, but Rebecca was always honest and upfront. She worked very hard to get the best tenant for my property. I think their administration of the processes is also very good. I definitely would recommend this company, and I would also use their services again.

Sandra · 12 January 2022

★★★★★ 5/5

Google

We recently rented a house managed by Hamptons, Canary Wharf. Our letting agent, Jake, was quite frankly a godsend. He was extremely understanding of our requirements and went the extra mile to make the whole process seamless. He’s also one of the nicest people I have had the fortune to meet. Thank you, Jake and Hamptons!

Adithi · 4 December 2024

★★★★★ 5/5

Google

I have been interacting with Jack Levitt. Jack comes across has a thorough professional and very friendly at the same time. He understood the kind of property we were looking for and helped in arranging quick viewings. He had answers to all our queries and supported us during the viewing process. Thank you Jack. Wish you best.

Amit · 25 October 2019

★★★★★ 1/5

Trustpilot

They came highly recommended!

They came highly recommended!! After promising to communicate and keep me updated on a weekly basis, over a three month period I heard from them once.. no projections or ideas of how to produce a sale. Lap lustre and uninterested. They seemed to rely on the property selling itself for a £16000 reward. Gave 28 days notice to fulfil my side of the contract. But they had already removed my property from Rightmove, seemingly putting it back when I complained and happy to return keys 2 weeks before end of contract!! Absolutely shocking lack of industry and an example of why estate agents are not trusted!!

Kerrie · 27 August 2023

★★★★★ 5/5

Trustpilot

Kudos to the Hamptons Rickmansworth Letting team !

For the past two years, I have been the happy tenant of a flat managed by the Hamptons Rickmansworth Lettings team, and i have to say that I am impressed by the level of professionalism and customer care delivered by Melissa Cameron and her team. All the issues i have reported to date have been dealt with in record time, and always with my satisfaction at heart. Never has a letting agent been so easy to communicate with and pro-active at resolving things. Kudos and thank you to Melissa and her team for their outstanding work ! I recommend Hamptons Rickmansworth Lettings in a heartbeat !

Boris · 20 December 2021

★★★★★ 5/5

Trustpilot

I've just sold my house with Hamptons…

I've just sold my house with Hamptons in Beaconsfield. From Dee arranging the viewing to showing my buyers around the property I cannot fault the whole experience. We were kept well informed of my buyers position throughout the price negotiations. The relatively simple sale turned into a lengthy process due to the performance of my buyers solicitor, however Nabeel pushed the sale through taking on most of my stress! Thankyou to Nabeel, Dee and the team at Beaconsfield

Tarvy · 31 March 2022

★★★★★ 5/5

Trustpilot

Property Manager who manages

Often a property management service is at arms-length, with the "we'll get a contractor in" standard email response to any problem reported by the tenant. This PM leaves the owner to get to the bottom of an issue - what actually is/is not working? why? what's the root cause? What I value about Melanie Hudson is that she takes on the enquiry role to investigate and try to pinpoint the actual problem, and then organise a fitting solution. A property manager who manages - not just a pinger of emails!

Sara · 8 December 2021

★★★★★ 5/5

Trustpilot

Excellent property management

I have let my property with Hamptons for over 4 years and have been very impressed with the service - from the early stages of listing it to property management. I have been particularly grateful to my property manager Melanie Hudson for acting on my behalf and dealing with any issues in a timely and sensitive manner. This was especially important throughout the pandemic and Melanie was always first to keep me updated with any developments and kept her colleagues fully informed as back up. I would have no hesitation in recommending Melanie and Hamptons for the highest level of customer service combined with trust and reliability.

Juliette · 7 December 2021

★★★★★ 1/5

Trustpilot

Treats every tenant like a criminal/ complete lack of joint up communication

Very frustrating experience if you are a tenant. We took out a one year tenancy. Once we agreed the tenancy the ‚systems‘ took over. Several different forms, none which seemed to correspond with each other as they came from different sources. Was sent from one Hamptons team to another so this required multiple unnecessary conversations. General tone in all communications assumes that every tenant is a criminal and needs to be intimidated. Within 2 weeks first problem occurred which took Hamptons 3 weeks to fix as they could not act on their own but basically were just a go between between us and the landlords who live abroad. At the end having checked out with all annual services having been performed (and reported) it then turns out that the deposit team does not speak to the property management team so they asked again for information that had already been provided. When I complained I got the classic reply ‚we are a different department’! Repayment of deposit being delayed unnecessarily. I have experience with other agents and Hamptons by far the worst. Hope I have never to deal with them again.

SB · 14 August 2023

★★★★★ 5/5

Trustpilot

Keeping it in the Family

This is specifically a review of the Property Services department run by the amazing Katie Tucker. It is easy to eulogise about the department that shows you round your dream home or letting but just as important is what happens next! I rented an apartment from Lettings (Stratford Upon Avon) and the team there led by the Hampton's Poster Girl Mrs Barnard are just the first leg of the relay. The last leg is run by the very dry Property Management Service! Well, no race is run until the last leg is complete and Katie Tucker is gold. Katie is professional, fastidious and responsive. Katie will reply to your concerns in a New York minute and she will follow up every time to see if the remedy actually worked. Hampton's MD proclaims that they are a family and families work together! Katie Tucker personifies the brand intent.

Chris · 30 November 2021

★★★★★ 5/5

Trustpilot

Hamptons Are No 1

I wanted to take this opportunity to thank the Hamptons letting team. They have been dealing with my property since the first tenant moved in till now. I would like to specifically mention Samantha Hunt, who has been amazing through the tenancy period. Her prompt replies to my email, coordination with other department and general positive attitude made the whole relationship a positive and smooth one. I want to thank her for all her cooperation in the matters related to the property and hope to continue working with her, as the industry certainly needs more individuals like her, thank you Sam and Hamptons team!

Education · 18 November 2021

★★★★★ 5/5

Trustpilot

I am extremely pleased with the…

I am extremely pleased with the outstanding support and care provided by Mya Miller in resolving my property issues. Her compassion and prompt action ensured everything was handled smoothly. Mya was consistently responsive, keeping me informed every step of the way. Her empathetic approach and genuine concern were incredibly reassuring.

Anonymous · 9 June 2024

★★★★★ 5/5

Trustpilot

Selen Hurbas

Selen Hurbas has been managing my property for several years and her attentiveness is second to none. She always responds to emails quickly and seems to handle almost any task with great ease. Very efficient in handling communications between myself and my tenant. 5 star stuff!

Simon · 15 August 2024

★★★★★ 5/5

Google

I've been renting for the past 10 years and honestly couldn't praise them enough - been dealing with the team for about 4 years as I've found a new home in Canning town in 2018. I have to move for unfortunate personal circumstances but would've stayed for how amazing they were at every little thing from onboarding, to light bulbs, to moving out. Particularly Laura, Eithne and Harry have definitely made my stay in my home truly feel like a home without any hassle. Sad to be leaving the place more because of how amazing the team has been.PositiveResponsiveness, Quality, Professionalism, Value

Olivia · 24 October 2021

★★★★★ 5/5

Google

We recently sold a flat in E14 through Jack. When Jack pitched the sale to us he promised - good service, clear communication and honesty all of which he delivered on. We flagged that we want to get the flat on the market ASAP and he was able to arrange for photographer, marketing materials and everything else in 2 days. We interviewed a number of estate agents who promised a higher valuation. Jack was mindful that we wanted to transact quickly and was able to price the house for sale - rather than keeping it on the market for a long time. I would definitely recommend Jack to anyone who is looking for an estate agent.PositiveQuality, Professionalism, Value

Ameya · 24 October 2021

★★★★★ 5/5

Google

Goodness, where to even begin? The sheer resilience, persistence, and innovation Hamptons used throughout this whole sale was unbelievable. We’re in a time period where selling flats is extremely difficult due to the EWS1 crisis. Hamptons took on every challenge head on, and here we are today with our successful sale despite a thousand obstacles. Dan, Laura but most especially Jack exhibited the best of estate agency- as a client that unwavering dedication kept us going even when times seemed pretty dire. A huge bravo to the team, you essentially achieved the impossible. I would not hesitate to recommend - if you want a personable, tireless team to represent you- Hamptons in Canary Wharf is your only option. Thank you so much- We’re off to live happily ever after!PositiveResponsiveness, Quality, Professionalism, Value

Lara · 24 October 2021

★★★★★ 5/5

Google

We first met Jack when he visited our property. We wanted to sell immediately and buy something else. Jack took a lot of time to explain to us his approach and how he will be connected with us through the process. He mentioned he would be available on a Whatsapp group as well as give us feedback on property for us to make it most marketable. He arranged a photographer the next day and with his efforts the property was sold in less than 2 weeks! His constant feedback through viewings helped us elevate the property. Through the sale - he was constantly in touch - reminding us on all the things we need to do to hit the 30th June deadline. If it wasn't for his speedy sale - we wouldn't have managed to move to our beautiful property. Jack also has really good contacts and helped us hire excellent solicitors. Adam - was equally helpful in letting us speed up things and recommending last minute services for move out. Overall we are super pleased with Hamptons, especially Jack & Adam.

Tj · 24 October 2021

★★★★★ 1/5

Trustpilot

Predatory Behaviour

Worst property management ever.This agency encourages predatory behaviour from landlords towards tenants, they provide absurd and totally pretentious quotes for deposit deductions (works that of course won’t be done while the landlord will pocket the money). It took a month before getting any update about my deposit and then I got a proposed deduction of over £650 for a minor sign on a wall and tub (which was already broken). I had a quote for a handyman to do the works (even if they are both fair wear and tear) for £180. They take advantage of vulnerable tenants who would want to go to a TDS dispute trying to scare them off doing that and blackmailing you to accept the absurd deductions. Shameful behaviour.They are also unable to deal with the most basic property management issues taking days to reply and providing unhelpful / vague answers to make you lose time and patience.Definitely to avoid all costs, I won’t ever deal with them again.I have been dealing with the Islington branch.UPDATE: After 4 months, I have obviously won the TDS dispute. Painful process to avoid getting scammed

Tomaso · 20 July 2023

★★★★★ 5/5

Trustpilot

The Hamptons Deposit Manager and the TDS.

The Hamptons Deposit Manager, Camillie Solomon, was extremely helpful in handling a disputed sum by outgoing tenants. Throughout a four month period of resolving the dispute Camillie was meticulous in keeping me updated on her negotiations with the tenants and the Tenancy Deposit Scheme (TDS). She did this with much courtesy and I could not have expected a more efficient and fair outcome. Thank you Camillie.

John · 23 May 2023

★★★★★ 5/5

Google

They have a very professional team (specifically Adam and Ellie who managed our sale) and are familiar with all the fire safety / EWS1 / Building Safety Act situation which facilitates the transaction process. They have a lot of insight into the building we lived in and were able to guide us to the right listing price, with which we were able to secure an agreed offer within 1 week from listing.

Siu-Kei · 27 January 2024

★★★★★ 5/5

Google

Me and my husband had been trying to sell our flat through different agencies for nearly a year when we came across Hamptons. They were the only one that actually arranged viewings and managed to secure a sale for us. Eleanor advised what was the best way to present the property, Suzie provided feedback after each viewing and ensured we got a great offer when prices were falling. We totally recommend Hamptons.

Natalia · 27 January 2024

★★★★★ 5/5

Google

Great service. I can recommend Suzanna. She is helpful and reliable

Róża · 23 September 2024