Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOur property at Royal Arsenal Riverside…
Our property at Royal Arsenal Riverside is being let and managed by Foxtons over several tenancies. We are very impressed by the service of our property manager Titia Wootton who has managed our property throughout these tenancies with efficiency and professionalism. She is a valuable link between us as landlord and our tenants. Titia will go the extra mile to get things done. We know we can trust her for her good judgements when it comes to maintenance issues. The most recent set of maintenance issues related to the remedial work on the fire front door of our property, it had dragged on for months as one company after another pulled out of doing this type of work. Titia remained our contact person with these companies and our liaison person with the tenants so that the work was finally accomplished.
A · 20 June 2026
Agent replied · 24 June 2026
Hi,
Thank you for your review.
We’re glad your property has been managed efficiently and that communication throughout your tenancies has been strong.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
GoogleFinally, a review I am genuinely happy to write.
I couldn’t have asked for a better estate agent than Finn. From start to finish, he was exceptional. Professional, responsive and truly invested in making the process as smooth as possible. Finn went above and beyond to keep things moving, he provided clarity, offered reassurance throughout. We even shared some good laughs along the way!
What really stood out was his transparency and communication. Finn is highly competent and genuinely cares about his clients. I would recommend him without hesitation. Big thanks to Jack as well.
Anna · 26 March 2026
Agent replied · 16 April 2026
Thank you, Anna! We're so pleased Finn made the whole process smooth and professional.
Sophie, Foxtons Canary Wharf Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleI had a great experience with Faizan while viewing properties. Over a long period of time, he followed up consistently without ever getting tired, which I really appreciated. We viewed many properties together, and throughout the process, he remained patient, professional and fully committed.
Faizan was always available to answer my questions and took the time to explain everything clearly without ever making me feel rushed. He listened carefully to what I was looking for and made sure to show options that genuinely matched my requirements.
Communication was excellent from start to finish, and he made the whole experience feel smooth and stress-free. It’s not always easy to find an agent who is this dedicated and reliable.
I would highly recommend Faizan to anyone looking for a property. Professional, attentive and truly committed to helping his clients find the right home.
Lavin · 26 March 2026
Agent replied · 16 April 2026
We’re delighted you had a positive experience and that our team stayed consistent and supportive throughout your search. Thank you for taking the time to share it.
Sophie,
Foxtons Canary Wharf Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ Absolutely the best experience…
⭐⭐⭐⭐⭐ Absolutely the best experience ever Dior is incredible! I cannot recommend Dior at Foxton enough! From start to finish, she went above and beyond to find us the perfect place and made what can be such a stressful process feel completely smooth and easy. She’s so professional, warm, and easy-going she truly listened to what we needed, kept us updated every step of the way, and never gave up until we found exactly the right home. It wasn’t just a service she genuinely cared. If you’re looking for someone who works with heart as well as skill, Dior is the one. Thank you for everything.
Eman · 23 September 2026
★★★★★ 5/5
TrustpilotKind, responsive and accomdating
Ercan has been incredibly accommodating, responsive and helpful throughout our property search. He’s always been prompt in getting back to us and has made what can be a very tedious process feel surprisingly straightforward. A pleasure to deal with and a real credit to Foxtons.
Kyri · 21 September 2026
Agent replied · 24 September 2026
Hi Kyri,
Thank you for your fantastic feedback. We’re so pleased to hear you found the service responsive and helpful throughout your property search and that the process felt straightforward.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotThank You!
My partner and I had an amazing time finding a flat with Ruben Wapnick. We had an incredibly hard time flat hunting for two months. However, he took initiative to reach out to us first and secured us our dream flat within 24 hours! We highly recommend Ruben as well as his managers Mohsen Ojany, Harriet McInnes and Alex Fleet, who helped with the facilitation of deal. Very grateful for our new home!
Ranaa · 23 September 2026
★★★★★ 5/5
TrustpilotAccommodating staff
Athman was very accommodating, took us to many different properties and changed up where we’d go as he got to know us and what we’d like! Everything has been smooth sailing so far… and customer service has been great
Alfie · 21 September 2026
Agent replied · 24 September 2026
Hi Alfie,
Thank you for your feedback. We’re really pleased to hear you received such helpful support throughout your property search and that everything has been going smoothly so far.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotAshvin was professional
Ashvin was professional, friendly, and incredibly helpful throughout the entire process. His communication was excellent, and he made everything smooth and stress-free. If you’re buying or selling a property, I strongly recommend contacting Ashvin, you won’t regret it!
Nishan · 22 September 2026
Agent replied · 24 September 2026
Hi Nishan,
Thank you for your fantastic feedback. We’re so pleased to hear you found the service professional, friendly and helpful throughout the process, and that everything felt smooth and stress-free.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotI called Foxtons with urgent query
I called Foxtons today with a urgent query I had relating to 2019 and a young lady called Grace from letting suppprt answered , I got the information from her straight away and she followed up with statements I required on email within minutes , recently I have had to call other agents with similar queries and can honestly say it was hard work , Grace is the most helpful person I have encountered in years ! Thank you again
Susan · 23 June 2026
★★★★★ 5/5
TrustpilotHad the pleasure of dealing with Mario…
Had the pleasure of dealing with Mario and Mercedes while scheduling a valuation for my partner's property. Both were friendly, professional and attentive gave us a great advice - thank you again!
Robyn · 21 September 2026
Agent replied · 24 September 2026
Hi Robyn,
Thank you for your lovely feedback. We’re really pleased to hear you found the service friendly, professional and attentive while arranging the valuation.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleHad our flat on the market for about 3 months with a different estate agent. Very little foot traffic, and so much frustration while we felt trapped in the process
Foxtons were just absolutely on top of everything! So many viewings, showing off the flat in a way that made me reconsider selling. Overall it took 2 weeks to get an accepted offer, and they were absolutely on top of everything while getting the rest of the sale/purchase done in our chain
Special shout out to Faizan Afzal and Jack Lippard
Christopher · 24 August 2025
Agent replied · 23 September 2025
Hi Christopher,
We’re glad to hear that you had both an efficient and well-supported experience when selling your flat with Foxtons.
Thank you again for your positive review and choosing Foxtons Canary Wharf Estate Agents.
Sophie,
Get it done with London’s number 1!
★★★★★ 1/5
TrustpilotAvoid
Avoid, Avoid, Avoid. Based on my experience, I would advise new landlords to be extremely cautious with Foxtons. The agent’s explanations of commission and contract terms were unclear, and I ended up in a lengthy dispute over unexpected fees. Which is escalated to ombudsman and will probaly go to the court. Never trust a word of Foxton's agents. Always insist on written communication and carefully review all documents before signing. I would not recommend Foxtons to others based on my experience.
Zohrab · 16 April 2026
★★★★★ 5/5
TrustpilotAs the owner of a flat
As the owner of a flat, I struggled for months to find tenants. I tried renting it myself but mostly scammers or people who waste my time only, then worked with several agencies - including one that promised a quick result but instead damaged my flat and pressured me constantly with calls and messages, day and night. By the time I found Foxtons' letter in my letterbox, I was ready to give up.
Ewelina · 22 September 2026
Agent replied · 24 September 2026
Hi Ewelina,
Thank you for your lovely feedback. We’re really pleased to hear you had such a positive experience letting your property and that the team made the process straightforward and well supported.
Alex,
Foxtons Canary Wharf Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotArianna Carruthers
This review is only for Arianna Carruthers. We are extremely happy of the service provided by Arianna, since she took over the management of tree flat. She is always very clear in her communication, always helpful, efficient in the follow up of the different issues, and very proactive. It is thanks to Arianna thatwe kept our appartment managed by foxtons. Thank you again Arianna !
Liza · 24 June 2026
★★★★★ 5/5
TrustpilotNatasha was fantastic to work with…
Natasha was fantastic to work with during our flat search. Responsive, insightful, and genuinely invested in finding us the right place rather than just pushing listings. She was patient with our questions, honest about pros and cons, and made the whole process far less stressful. Highly recommend her to anyone flat-hunting.
Alexander · 23 September 2026
★★★★★ 5/5
TrustpilotBrilliant property manager
Alycia is a brilliant property manager. She communicates at the right points, investigates and gains quotes where necessary and ensures anything to do with the property is efficiently resolved. Would highly recommend
Charlotte · 22 June 2026
Agent replied · 24 June 2026
Hi Charlotte,
Thank you for your review.
We’re pleased to hear your property has been well managed and that issues have been handled promptly and efficiently.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotAga Witkowska at Foxtons has been knowledgeable, trustworthy and committed when working with me over the years.
I have worked with Aga Witkowska at Foxtons for a number of years, and she is the primary reason I continue to use Foxtons to manage my property portfolio.
Sally · 23 June 2026
Agent replied · 24 June 2026
Hi Sally,
Thank you for leaving a review.
We’re glad to hear you’ve had a positive experience managing your property portfolio and that you feel confident in the service and ongoing support provided.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotArianna is the most efficient property…
Arianna is the most efficient property manager I’ve ever had. She responds incredibly quickly and always ensures that any problems are resolved promptly and effectively. Her professionalism is exceptional, and she handles every issue with competence, care, and attention to detail. It’s reassuring to know that anything requiring attention will be dealt with efficiently and to a very high standard.
Matilda · 24 June 2026
★★★★★ 5/5
TrustpilotThnak you Irfan Pecaj !
Irfan Pecaj has been my associate property manager for over 10 years, and throughout that time he has consistently gone above and beyond the call of duty.
Mr · 20 June 2026
Agent replied · 24 June 2026
Hi,
Thank you for your review.
We’re glad to hear you feel well supported and that your property has been managed reliably over time.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
GoogleA big thank you to Kawsar and Peter for their excellent work. They were always just a phone call away, patiently explaining all the details and always finding solutions that worked for us. Thanks to them, we managed to complete our purchase within the timelines that were convenient for us. It was a real pleasure working with such attentive and reliable agents.
Tatiana · 24 August 2025
Agent replied · 23 September 2025
Hi Tatiana,
Thank you for your review and congratulations on buying your new property!
We very much appreciate the positive feedback.
Sophie,
Foxtons Canary Wharf Estate Agents
Get it done with London’s number 1!
★★★★★ 4/5
TrustpilotManaged tenancy
Harry Fox has been managing my property for the last few years. Tenants and I have no complaints. Replies on time and gives good advice.
Hamza · 23 June 2026
Agent replied · 24 June 2026
Hi Hamza,
Thank you for your feedback. We are pleased to hear that our team has provided reliable support and timely communication over the past few years, and that both you and your tenants have had a positive experience.
Alex
★★★★★ 5/5
Trustpilot100% Recommendation for Foxtons as my Letting Agent
I use Foxtons to manage the lettings of my apartments. Titia Wootton, for a number of years now, has been my "Manager" and I know that whatever my question, Titia will come back to me with a solution almost imediately. Even though my properties are in different Foxtons office areas, having Titia as my single "go to" person, has made my position as an owner much easier than it was in the past.
Alan · 22 June 2026
Agent replied · 24 June 2026
Hi Alan,
Thank you for your review.
We’re glad your property management experience has been consistent and that having a single point of contact has made things easier for you.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotMaya was extremely helpful with…
Maya was extremely helpful with securing a flat from overseas. She took her time to show us everything and accommodate our situation finding solutions to our issues. In general a very lovely person, lovelier than any other agent we’ve spoken to.
Roberta · 23 September 2026
★★★★★ 5/5
GoogleTee was an absolute pleasure to work with throughout our purchase.
Proactive, responsive and consistently very helpful, he went above and beyond to keep things moving, including liaising with solicitors and following up on …
Massarakshh · 16 March 2026
Agent replied · 16 April 2026
Thank you. We’re glad our team was proactive, responsive, and consistently helpful throughout your purchase, keeping everything moving smoothly.
Sophie, … More
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