Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHelpful
I was predominantly in communication with Bailey and found her to be very supportive, informative and helpful. She is always prompt to respond, resolve any issues and checks in regularly. I am very grateful.
Sai · 2 August 2024
Agent replied · 27 December 2024
Dear Sai, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexter - Elliot
I am very impressed by Elliot’s service. He is professional, proactive and helpful. He aims to deliver first class service to his customers. Whenever I need help, he is always there. I like his friendly approach to his customers. He is definitely an asset to Dexter!
Amy · 8 December 2023
Agent replied · 27 December 2024
Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been renting from Dexter’s for…
I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.
Callum · 11 October 2023
Agent replied · 27 December 2024
Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJo is a true gem…
Joanne Witter from Property Management West 2 is an absolute diamond! She is such a pleasure to deal with. She is very helpful, knowledgeable and super friendly. The service she provides second to none. Thank you!!!
Katarzyna · 16 June 2024
Agent replied · 27 December 2024
Dear Katarzyna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Wapping Dexters! Olivia especially was amazing, she found us the perfect flat and was there for us throughout. Would definitely recommend. Thank you to the team and to Olivia!
Heloise · 24 August 2024
Agent replied · 23 October 2024
Dear Heloise, Thank you for taking the time to leave a wonderful 5 star Google review. Olivia will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRasel I
Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.
William · 14 July 2023
Agent replied · 27 December 2024
Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair from Dexters estate agents
Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties
Amila · 23 July 2024
Agent replied · 27 December 2024
Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotCaitlin McCartney from the Dexter's…
Caitlin McCartney from the Dexter's property management team was super helpful to sort the issues out quickly and manage the multi-party processes smoothly.Will definitely suggest working with Dexters to manage your property.
Ali · 8 August 2024
Agent replied · 27 December 2024
Dear Ali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI have established an excellent long term relationship with Dexters in Wapping as a landlord renting out my flat through them. Joe, Aliah and Zhora have all been highly professional, competent and reliable every time. They are prompt in their communication, supportive and address any problems with grace and professional attitude. I would highly recommend them to anyone.
Hristina · 24 October 2022
Agent replied · 23 October 2024
Dear Hristina, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Wapping Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotI have rented my property with Dexters…
I have rented my property with Dexters and the initial stages were stressful, which Dexters handled well. The prime team respond quickly to my messages and I am very grateful for that. I am reassured that they will deal with all issues on my behalf.
Laura · 13 November 2023
Agent replied · 27 December 2024
Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNatasha Bedenik Dexters
Natasha Bedenik from the Wapping branch has been our property manager for the past three years and we cannot speak highly enough of her. Highly professional, very accommodating and genuinely tries to deliver a fair outcome. Thank you for making our experience a positive one!
Daniel · 13 November 2023
Agent replied · 27 December 2024
Dear Daniel, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAshley Griffiths (Property Management)
Ashley Griffiths (Property Management) is first class. He is organised, always ready to help and very effective. If a problem crops up he deals with it promptly and tactfully. It is reassuring to know that our interests are being so capably looked after. Thank you!
Simon · 1 November 2023
Agent replied · 27 December 2024
Dear Simon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Experience with Carl Tettey
Over the past month, we have been working with Carl Tettey for all of our property needs and he has been fantastic. He is prompt in his responses and has had any issues remedied in a speedy and complete fashion. Wonderful to work with.
Lauren · 22 November 2023
Agent replied · 27 December 2024
Dear Lauren, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Carl will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery helpful lettings management team
I really appreciated the effort put by Myra in advising me on a couple of extremely tricky issues relating to the rental property that Dexters manage for me. She put in a lot of time and brought in specialist colleagues to help me.
Jeremy · 13 December 2023
Agent replied · 27 December 2024
Dear Jeremy, Thank you for taking the time to leave a wonderful 5* review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSincere Thanks
My sincere thanks must be recorded to this wonderful company. My deposit was returned before I had even realised by Louis Preston, a lovey chap. My thanks must also go to George Bromane, another lovely chap who got me a great price for a contractor.
AB · 25 October 2023
Agent replied · 27 December 2024
Dear AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI engaged Dexter's on the sale of my property after a number of months with my property on with another estate agent. They were very quick and efficient getting the property marketed and from the point of offer received they proactively provided updates through the process. It was a difficult sale and both Jason Taylor and William Gladstone in the Wapping Office worked hard to ensure the transaction completed.
Angela · 24 October 2020
Agent replied · 23 October 2024
Dear Angela, I was delighted to read the comments in relation to our Wapping office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Dexters has been nothing short of immaculate in the short time I have been dealing with them. Elli and Jamie in particular have been fantastic agents - both providing incredible service to understand my requirements and offering properties that are tailored to my needs. They organised viewings at short notice, and provided me with a detailed knowledge of the property market in Wapping to ensure I made informed decisions
Rohan · 25 October 2019
Agent replied · 23 October 2024
Dear Rohan, Thank you for your review regarding your experience with our Wapping Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotA management team that actually cared
I've had a great experience with the Dexters North Property Management Team who has been really helpful. I also wanted to mention Petros Giorganios in particular, who, on top of being very responsive and helpful, is also extremely nice and caring (which was very refreshing!)
Ella · 18 October 2023
Agent replied · 27 December 2024
Dear Ella, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTallulah was extremely helpful and fast…
Tallulah was extremely helpful and fast in dealing with my request.Thank you.
Cesar · 6 June 2022
Agent replied · 27 December 2024
Dear Cesar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI was assisted by Nabeel Khan in…
I was assisted by Nabeel Khan in dealing with a few maintenance issues in my rented flat and I was very happy with his treatment. He was very quick to report the issues, responsive and reliable. Also, polite and kind in his communication. Many thanks.
Vasilina · 17 October 2023
Agent replied · 27 December 2024
Dear Vasilina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Monika
I have been with this agency nearly a year. Had contact with many of the agents and one of my favourite one is Monika. She was so helpful all the time I had any issues. Thanks to her. Really appreciate her help and support.
Naat · 8 November 2023
Agent replied · 27 December 2024
Dear Naat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotVery proactive
Very proactive. The service was a bit ropey a couple of years ago but there's a new office manager who makes a real effort to know the property, and solve issues rather than ask the landlord (me) to just throw money at a problem
D · 7 November 2023
Agent replied · 27 December 2024
Dear D. Williams, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent staff!
We are structural engineers and we have been appointed by this office on numerous occasions. We enjoy working with this office as the staff are very helpful and do not look to waste any time for us and their valuable Clients. In particularly we would like to mention Felix and Chris for their professionalism and willingness to keep a healthy relationship between both parties.
Stabuild · 26 October 2021
Agent replied · 27 December 2024
Thank you for taking the time to leave us a 5* review for Felix and Chris in our West Hampstead office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHelp with end of Tenancy
Jamie Nash who is Head of Property Management at Dexters, has been very helpful in overseeing the end of a long tenancy, liaising with the tenants and ensuring that final jobs were done for me at apartment. Many Thanks for providing such a great service.
Linda · 9 October 2023
Agent replied · 27 December 2024
Dear Linda, It’s great to hear that you have had a brilliant experience with Jamie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.