Trusted Agent profile · Tower Hamlets

Dexters Wapping reviews in Tower Hamlets

4.3

★★★★★ Great

2,172 reviews across 2 platforms

123 Wapping High Street, London, E1W 3NX, Tower Hamlets, E1W 3NX

Dexters's office in Tower Hamlets, at 123 Wapping High Street, is rated 4.3 out of 5 across 2,172 reviews on two platforms, including 272 Google reviews rated 4.8.

Google logo

4.8 / 5

272

Reviews on Google

This office

Trustpilot logo

1,900

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Help with end of Tenancy

Jamie Nash who is Head of Property Management at Dexters, has been very helpful in overseeing the end of a long tenancy, liaising with the tenants and ensuring that final jobs were done for me at apartment. Many Thanks for providing such a great service.

Linda · 9 October 2023

Agent replied · 27 December 2024

Dear Linda, It’s great to hear that you have had a brilliant experience with Jamie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have a great team in every…portfolio management

Dexters have a great team in every office , they are consistently welcoming with great customer care and there's always someone available to give honest professional advice. They're hot on compliance and cover off all eventualities to ensure you and your property properly protected .

Paul · 9 October 2023

Agent replied · 27 December 2024

Dear Paul, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Good communication

George and Verity of Dexters kennington were really helpful , keeping me informed about the process of trying to amend the lease and title of the flat I wanted to buy. I think I would have given up and withdrawn if not for their regular contact.

Customer · 14 September 2023

Agent replied · 27 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from Matt and Charlie

We have been getting help from Charlie and Matt from Dexters recently with our home search and were happy with their service. They were both knowledgeable, helpful, and responsive to our questions and concerns. They were happy to drive us around and show us different options, patiently and professionally.

Sam · 24 June 2023

Agent replied · 27 December 2024

Dear Sam, Thank you for your kind comments regarding Charlie and Matt and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Having dealt with Dexters for a number of years, dealing with Jospeh Davies from the Wapping office has been an absolute pleasure. He is knowledgeable, forthright, and incredibly positive about the way he goes about his work, which has led to organising a number of viewings in the area for Myself and my clients. Top class.

Peter · 24 October 2022

Agent replied · 23 October 2024

Dear Peter, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great company experience

Dexters have helped me through the entirety of my property experience. I recently had the pleasure of speaking to Bryan, and he was very eager to help and understand my questions, as well as give quick solutions. Really a great company with great people.

Cathy · 24 October 2023

Agent replied · 27 December 2024

Dear Cathy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great and reliable service!

Great and reliable service! Natasha Bedenik-Rigg from the Dexters Wapping branch is our property manager and she has been fantastic to deal with. She is always prompt, helpful and friendly. We highly recommend going to Dexters Wapping if you’re in the renting market.

Vivian · 13 November 2023

Agent replied · 27 December 2024

Dear Vivian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

The process was a bit disorganised but…

The process was a bit disorganised but we had a good experience with a few of the agents, inc Dennisha and Petros, who were very helpful and proactive.

Customer · 2 September 2024

Agent replied · 27 December 2024

Thank you for taking the time to leave a lovely review regarding Dennisha and Petros. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Good experience especially with Petros

Dexters North Property Management Team has made the process of viewing the property and rental very seamless. To highlight, Petros Giorganios has always given the most excellent service. Always easy to ask for help and he makes renting with Dexters a very comfortable journey.

Aaina · 18 October 2023

Agent replied · 27 December 2024

Dear Aaina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have had nothing but a brilliant experience with Dexters in Wapping. They listened intently to my budget and requirement, showed me appropriate properties, were flexible with viewings and generally very professional and helpful in supporting me in my house search. Shakeer in particular is fantastic and gave me genuine advice over several property viewings. Would not hesitate to recommend for marketing properties or assisting with any search!

Pippa · 24 October 2020

Agent replied · 23 October 2024

Dear Pippa, Thank you for taking the time in providing such lovely comments about Shakeer in our Wapping office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Trustpilot

Excellent personnel

Natasha Bedenik covered my account for the 8 years i required management services, and she was fantastic. Extremely responsive, efficient and helpful, she is a credit to the company and all you could ask for in an agent.

Fat · 1 March 2024

Agent replied · 27 December 2024

Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters has gone above and beyond!

Dexters has gone above and beyond to be responsive to my needs, even during their off hours. All of their team have had the skill to address any maintenance needs that have arisen. I particularly appreciate the courtesy they extend and the professionalism.

M · 10 November 2023

Agent replied · 27 December 2024

Dear M. Estella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience

I’ve had a great experience so far with Dexters. They manage 1 property for me, under the guide of Christian Pengelly. He’s been terrific, especially with solving certain issues cropping up. He is also very skilled when dealing with people on all sides!

LvL · 9 November 2023

Agent replied · 27 December 2024

Dear LVL, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Luigi

Once I approached the agent who was in charge of the property I used to live for the last three years. He did whatever was possible to meet my requirements and get them done.

Ramin · 16 May 2024

Agent replied · 27 December 2024

Dear Ramin, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Regarding Andy purchasing Howsy

Regarding Andy purchasing Howsy, are you also taking over their debts? we are getting no where with Howsy who still owe us money, I guess as Calum doesnt care anymore as he is no longer CEO merely an employee, please feel free to contact me to discuss everything, thank you (please see corresponding review for context on Howsy review page)

Zeus · 30 March 2022

Agent replied · 27 December 2024

Dear Zeus, we are disappointed to read your 1 star review. I am aware our Director, Colin, has been trying to get in contact with you regarding this matter. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional and helpful

Alistair MacLean was really proactive in making sure that everything was kept on track to achieve an exchange and completion within the relevant parties desired timescales.

Jane · 26 September 2024

Agent replied · 27 December 2024

Dear Jane, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Thanks to Rudy for all his help

Thanks to Rudy for all his help! Would highly recommend to anyone looking to buy!

Michael · 8 October 2021

Agent replied · 27 December 2024

Dear Michael, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Highly Recommended

All people working at Dexters are very helpful, prompt and efficient in what they do. Always there, with solutions and answers. I would highly recommend Dexters.

Lia · 25 September 2024

Agent replied · 27 December 2024

Dear Lia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

4/5

Trustpilot

Having a great experience with Bushra…

Having a great experience with Bushra working in Dexter, she is easy to communicate and comes back fast with current updates!! I am happy to deal with her!!😊

Samina · 20 August 2024

Agent replied · 27 December 2024

Dear Samina, Thank you for leaving a wonderful 4* review. Kind regards, Asma, Customer Relations Team

5/5

Google

We used Dexter’s to sell our property and they were amazing from start to finish. Elli field was very professional and Nijaani found our buyer and got us a great price. Thank you team for all your work and will recommend you to anyone who is looking to sell in the area. Will and Emma

William · 24 October 2022

Agent replied · 23 October 2024

Dear William, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Poorly managed and unprofessional

Mostly, it's a poorly run operation. It takes weeks and weeks to get your deposit back after leaving the flat. They mishandle your rent. The agents schedule flat viewings without first consulting you. Just largely an unprofessional service, which -- given the high fees they charge both tenants and landlords -- should not be the case.

James · 12 September 2022

Agent replied · 27 December 2024

Dear James, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional and knowledgeable agents.

With Shayan Waziri back at the helm it’s once again a pleasure to deal with this company. Personable and knowledgeable staff of both the industry and local area means that you are in safe hands for a stress free time both as tenant and landlord. Highly recommended.

Selina · 10 July 2023

Agent replied · 27 December 2024

Dear Selina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Laurent has been doing a great job she…

Laurent has been doing a great job she is Kind and professional

Pamini · 9 March 2022

Agent replied · 27 December 2024

Dear Pamini, Thank you for leaving a lovely 5 star review regarding Laure. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Bailey

Bailey S. - thank you for sorting out the couple of issues we had. Great service! ..and you kept us informed through out, and we’re happy with the resolution. We also appreciate you stepping in on this one.

Jonathon · 9 February 2024

Agent replied · 27 December 2024

Dear Jonathon, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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