Trusted Agent profile · Tower Hamlets

Dexters City reviews in Tower Hamlets

4.4

★★★★★ Great

2,299 reviews across 2 platforms

5 Sandys Row, London, E1 7HW, Tower Hamlets, E1 7HW

Dexters's office in Tower Hamlets, at 5 Sandys Row, is rated 4.4 out of 5 across 2,299 reviews on two platforms, including 358 Google reviews rated 4.8.

Google logo

4.8 / 5

358

Reviews on Google

This office

Trustpilot logo

1,941

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dexters (St Margaret's branch) has been…

Dexters (St Margaret's branch) has been spot on with their service all through our tenancy. Always attentive and very clear on all aspects of changes and services related to the property we let. A seamless and professional process all round with no issues.

BRUNO · 4 March 2024

Agent replied · 25 October 2024

Dear Bruno, Thank you for taking the time to leave a lovely review regarding St Margaret's team. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters Central

I have worked with Dexters for 2 years now and we have a great relationship with them, their staff are extremely professional and hard working, and particularly the central office and Team 1, notably Kaitlyn Watson who always goes above and beyond to try and resolve any issues!

Sal · 14 November 2023

Agent replied · 25 October 2024

Dear Sal, Thank you for taking the time to leave a lovely review regarding Kaitlyn. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

I have been in contact with Nadia, she is very great and enthusiastic. She helps me with settling in and kept in contact very often. I am very please with the service and the help from Dexters. They have a very good service and system for moving in.

Nadear · 10 November 2023

Agent replied · 9 November 2024

Dear Nadear, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The Dexters City team have been amazing. Daniel, who is my main agent, has been incredible throughout my flat-finding journey. Not only is he friendly, he has been honest and open and very helpful with the process. You'll very fortunate to get Daniel as your agent. Thank you.

Sairus · 10 November 2023

Agent replied · 9 November 2024

Dear Sairus, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Mo has helped me a lot to look for the perfect first apartment as someone that is just starting to work. He paid close attention to my preferences and always got back to me very quickly.

Filippo · 12 July 2024

Agent replied · 9 November 2024

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Petros Giorganios harrasment to leave…

Petros Giorganios harrasm me to leave him a good review here. In the meanwhile he does not answer any emails or cals, he disrespected and violated the agreement I had when I rented the apartment.

Patrícia · 19 September 2025

5/5

Trustpilot

Narayan went out of his way to find us…

Narayan went out of his way to find us the best house and was always friendly and professional.

Jonathan · 14 February 2022

Agent replied · 25 October 2024

Dear Jonathan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

You have a very honest opinion and…

You have a very honest opinion and helpful and very good feedback with me.Thank you Leorenta

Gaz · 13 May 2022

Agent replied · 25 October 2024

Dear Gaz, It’s great to hear that you have had a brilliant experience with our Maida Vale office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was looking for a flat to rent for about 2 months. All of the other agents in the area either didn't get back to me or had nothing for me. I was put in touch with Charles Antony form Dexters by a friend who Charles had also helped to find a flat. He had me moved in to the perfect place with in 3 weeks! Best agent and company I have ever used. 100% would recommend

Joe · 10 January 2019

Agent replied · 8 January 2025

Dear Joe, We greatly appreciate you putting aside the time to submit a review about our City Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Both Konrad and Fraser have been very professional and honest throughout my experience with them and have been efficient and understanding in making sure I'm getting the best experience with Dexter in my search.

Jeffrey · 24 September 2025

5/5

Trustpilot

Graziana in the management team makes…

Graziana in the management team makes everything effortless! She is always willing to help and always comes up with a solution - and she always follows through to make sure that everything has been actioned. She’s always very professional and upbeat, and an absolute pleasure to deal with!

Nadia · 25 October 2023

Agent replied · 25 October 2024

Dear Nadia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very grateful how Anya Carlyle has…

Very grateful how Anya Carlyle has sorted a long standing damp issue which has defeated everyone else for last few years

Stephen · 22 January 2026

5/5

Trustpilot

Helpful

I was predominantly in communication with Bailey and found her to be very supportive, informative and helpful. She is always prompt to respond, resolve any issues and checks in regularly. I am very grateful.

Sai · 2 August 2024

Agent replied · 25 October 2024

Dear Sai, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexter - Elliot

I am very impressed by Elliot’s service. He is professional, proactive and helpful. He aims to deliver first class service to his customers. Whenever I need help, he is always there. I like his friendly approach to his customers. He is definitely an asset to Dexter!

Amy · 8 December 2023

Agent replied · 25 October 2024

Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have been renting from Dexter’s for…

I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.

Callum · 11 October 2023

Agent replied · 25 October 2024

Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jo is a true gem…

Joanne Witter from Property Management West 2 is an absolute diamond! She is such a pleasure to deal with. She is very helpful, knowledgeable and super friendly. The service she provides second to none. Thank you!!!

Katarzyna · 16 June 2024

Agent replied · 25 October 2024

Dear Katarzyna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Rasel I

Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.

William · 14 July 2023

Agent replied · 25 October 2024

Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A pleasure to deal with Nadia who was efficient and helpful securing a new tenant quickly in a difficult market and ensuring all the admin went smoothly.

Amy · 9 November 2024

Agent replied · 9 December 2024

Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Mo was very helpful and professional throughout the entire process. He had a good feeling for what flats i might like from our first chat onwards and walked the extra mile to get the deal done. Much appreciated :)

Janis · 13 April 2024

Agent replied · 9 November 2024

Dear Janis, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team

5/5

Google

Finding a place with Dexters was easy and efficient! Henry our agent was very helpful in helping us secure a property, making the whole process much easier than expected, especially during COVID. He was patient and kind to go through all our queries we had (we had alot!) and provided us with solutions to the problems we had. Would gladly work with him again :)PositiveQuality, Professionalism

Amy · 10 November 2021

Agent replied · 9 November 2024

Dear Amy, I was delighted to read the comments in relation to Henry and our City office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Alistair from Dexters estate agents

Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties

Amila · 23 July 2024

Agent replied · 25 October 2024

Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Caitlin McCartney from the Dexter's…

Caitlin McCartney from the Dexter's property management team was super helpful to sort the issues out quickly and manage the multi-party processes smoothly.Will definitely suggest working with Dexters to manage your property.

Ali · 8 August 2024

Agent replied · 25 October 2024

Dear Ali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

We were looking for the right place to move and Dan Scott from Dexters was super helpful to find us a good deal and a very nice flat! I liked that he was very helpful during the visits and throughout the whole contract process!

Jorge · 15 December 2023

Agent replied · 9 November 2024

Dear Jorge, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

He facilitates the process with a…

He facilitates the process with a friendly approach and gives you confidence with his professional approach. Thanks Aaron…

ALPER · 24 September 2021

Agent replied · 23 November 2024

Dear Alper, thank you for your 5* review. We are pleased to see that you had a positive experience with Aaron in our Wimbledon office. Kind regards Asma Chughtai Customer Relations Team

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