Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood experience especially with Petros
Dexters North Property Management Team has made the process of viewing the property and rental very seamless. To highlight, Petros Giorganios has always given the most excellent service. Always easy to ask for help and he makes renting with Dexters a very comfortable journey.
Aaina · 18 October 2023
Agent replied · 25 October 2024
Dear Aaina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMo was extremely helpful and transparent about everything. The fact that he was the one servicing us, positively influenced our decision to go for a Dexters apartment, instead of a competitor.
Fryderyk · 12 July 2024
Agent replied · 9 November 2024
Dear Fryderyk, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent personnel
Natasha Bedenik covered my account for the 8 years i required management services, and she was fantastic. Extremely responsive, efficient and helpful, she is a credit to the company and all you could ask for in an agent.
Fat · 1 March 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters has gone above and beyond!
Dexters has gone above and beyond to be responsive to my needs, even during their off hours. All of their team have had the skill to address any maintenance needs that have arisen. I particularly appreciate the courtesy they extend and the professionalism.
M · 10 November 2023
Agent replied · 25 October 2024
Dear M. Estella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
I’ve had a great experience so far with Dexters. They manage 1 property for me, under the guide of Christian Pengelly. He’s been terrific, especially with solving certain issues cropping up. He is also very skilled when dealing with people on all sides!
LvL · 9 November 2023
Agent replied · 25 October 2024
Dear LVL, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Luigi
Once I approached the agent who was in charge of the property I used to live for the last three years. He did whatever was possible to meet my requirements and get them done.
Ramin · 16 May 2024
Agent replied · 25 October 2024
Dear Ramin, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat service, and amazing communication, and persistent in trying to find the right place for me. Thank you, Nadia K for your help in the search for my new home, made a stressful time a little easier.
William · 14 March 2024
Agent replied · 9 November 2024
Dear William , We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotRegarding Andy purchasing Howsy
Regarding Andy purchasing Howsy, are you also taking over their debts? we are getting no where with Howsy who still owe us money, I guess as Calum doesnt care anymore as he is no longer CEO merely an employee, please feel free to contact me to discuss everything, thank you (please see corresponding review for context on Howsy review page)
Zeus · 30 March 2022
Agent replied · 25 October 2024
Dear Zeus, we are disappointed to read your 1 star review. I am aware our Director, Colin, has been trying to get in contact with you regarding this matter. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional and helpful
Alistair MacLean was really proactive in making sure that everything was kept on track to achieve an exchange and completion within the relevant parties desired timescales.
Jane · 26 September 2024
Agent replied · 25 October 2024
Dear Jane, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotThanks to Rudy for all his help
Thanks to Rudy for all his help! Would highly recommend to anyone looking to buy!
Michael · 8 October 2021
Agent replied · 25 October 2024
Dear Michael, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHighly Recommended
All people working at Dexters are very helpful, prompt and efficient in what they do. Always there, with solutions and answers. I would highly recommend Dexters.
Lia · 25 September 2024
Agent replied · 25 October 2024
Dear Lia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotNice!
Things going very effective. Especially Poppy’s been kind and helpful during the process. Many thanks.
Cheryl · 23 September 2021
Agent replied · 23 November 2024
Dear Cheryl, thank you for your 5* review. We are thrilled to read about the brilliant experience you have had and we hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 4/5
TrustpilotHaving a great experience with Bushra…
Having a great experience with Bushra working in Dexter, she is easy to communicate and comes back fast with current updates!! I am happy to deal with her!!😊
Samina · 20 August 2024
Agent replied · 25 October 2024
Dear Samina, Thank you for leaving a wonderful 4* review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotPoorly managed and unprofessional
Mostly, it's a poorly run operation. It takes weeks and weeks to get your deposit back after leaving the flat. They mishandle your rent. The agents schedule flat viewings without first consulting you. Just largely an unprofessional service, which -- given the high fees they charge both tenants and landlords -- should not be the case.
James · 12 September 2022
Agent replied · 25 October 2024
Dear James, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional and knowledgeable agents.
With Shayan Waziri back at the helm it’s once again a pleasure to deal with this company. Personable and knowledgeable staff of both the industry and local area means that you are in safe hands for a stress free time both as tenant and landlord. Highly recommended.
Selina · 10 July 2023
Agent replied · 25 October 2024
Dear Selina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLaurent has been doing a great job she…
Laurent has been doing a great job she is Kind and professional
Pamini · 9 March 2022
Agent replied · 25 October 2024
Dear Pamini, Thank you for leaving a lovely 5 star review regarding Laure. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSamson Pfeiffer was excellent
Samson Pfeiffer was excellent. I couldn’t have asked for a more responsive and helpful service!
Will · 17 September 2021
Agent replied · 23 November 2024
Dear Will, what a lovely review you have given regarding our Mayfair office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJilka helped me to find perfect flat in super short period. We met on Friday she was super professional and listened to me - what I want and on Saturday she showed me the flat that ticked all the boxes. On Tuesday contract was signed. I really appreciate Jilka's professional approach, speed and responsiveness and will definitely recommend her to my friends.
Sandi · 10 November 2021
Agent replied · 9 November 2024
Dear Sandi, I was delighted to read the comments in relation to our City office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Bailey
Bailey S. - thank you for sorting out the couple of issues we had. Great service! ..and you kept us informed through out, and we’re happy with the resolution. We also appreciate you stepping in on this one.
Jonathon · 9 February 2024
Agent replied · 25 October 2024
Dear Jonathon, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotContinuation of very good experience with Dexters
After very good experience with Onur, having similar experience with Luigi at Dexter. Communication with him is easy and he tries answer your specific queries in time.
Raju · 1 September 2024
Agent replied · 25 October 2024
Dear Raju, Thank you for taking the time to leave a lovely review regarding Onur and Luigi. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
I have used dexters for rental with my last two properties. The team have been amazing. The process is made so simple and I can go to them with any issues with the rental and staff are always happy to help. Would Deffo recommend.
Chris · 19 September 2023
Agent replied · 25 October 2024
Dear Chris, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe had the best experience with…
We had the best experience with Dexters, would 100% recommend.We were managed by Vicky B and she was just amazing! Helped us through every step and constantly communicated with us. The whole team seems to be very knowledgeable and work well together.Thank you.
Alice · 13 October 2023
Agent replied · 25 October 2024
Dear Alice, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMany thanks to the great combined efforts of Daisy and Dan - our experience was smooth, simple and stress-free! Both team members are a credit to the organisation.
Jack · 11 August 2024
Agent replied · 9 November 2024
Dear Jack, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRafi from Dexter Estate Agents( Hendon)…
Rafi from Dexter Estate Agents( Hendon) was exceptional in helping us buy our first home. His professionalism, dedication, and support made the process effortless. We highly recommend him for anyone seeking a reliable and caring estate agent. Thanks, Rafi, for making our dream come true! 🏡
Arax · 25 July 2023
Agent replied · 25 October 2024
Dear Arax, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
