Trusted Agent profile · Tower Hamlets

Dexters Canary Wharf reviews in Tower Hamlets

4.4

★★★★★ Great

2,050 reviews across 2 platforms

39 Westferry Road, London, E14 8JH, Tower Hamlets, E14 8JH

Dexters's office in Tower Hamlets, at 39 Westferry Road, is rated 4.4 out of 5 across 2,050 reviews on two platforms, including 359 Google reviews rated 4.8.

Google logo

4.8 / 5

359

Reviews on Google

This office

Trustpilot logo

1,691

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

Jamie was very helpful in getting us our flat and that too as per our preference.

Apeksha · 16 March 2026

Agent replied · 16 April 2026

Dear Apeksha, Thank you for your kind comments regarding the Canary Wharf team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Trustpilot

Nice service - Petros - Dexters North Property Management Team

Good service, always clear communication. I have been renting from Dexters for more than a year. My house is under Dexters North Property Management Team, my personal property assistant is Petros. He always helps me with all my queries pretty fast and condition of property is always brilliant - regular checks of carpets, filters for AC system, maintenance etc. Actually Petros is one of those people who really want to help you if you face any issues with your flat.I am going to prolong my contract with them in a year

Vsevolod · 8 December 2023

Agent replied · 29 December 2024

Dear Vsevolod, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

I lived in a Dexters new build (Ambrose…

I lived in a Dexters new build (Ambrose House) for about 18 months from 2022-2023. Although there were some promised amenities that weren't delivered (gym, Tesco express, etc), a lower score wouldn't reflect the service we received from two attentive members of the team who went above and beyond.I was particularly impressed by Petros when he came on board. I found him personable, responsive and helpful. He and Suzy, another fabulous associate, are great members of the Dexters team and every interaction with them was pleasant. Suzy provided clear and consistent phone and email support and advice during our moving out period and Petros was proactive in ensuring we received our deposit once the necessary checks were done on our apartment.

Oreoluwa · 7 December 2023

Agent replied · 29 December 2024

Dear Oreoluwa George-Taylor, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Peckham office

Beyonce at the Peckham office was great! Beyonce was patient, honest and helpful throughout our search. We'd go back to her again!

Rhys · 17 September 2026

5/5

Trustpilot

Where do I start?

Working with Kiera and the team at the Property Management department has been extremely smooth, The fast response and accurate measures taken by Kiera has helped us swiftly run alongside both Kiera and the team, The professionalism provided by Kiera is outstanding; as they say experience is key and thats what Kiera provides on every contact ! We have been working with Kiera just under a year and it is a pleasure working with Kiera and the team ! The property management team are very proactive with little, to no mistakes. Why choose another agency after reading this review? Stick to dexters thats all I can say.

Saem · 4 December 2023

Agent replied · 29 December 2024

Dear Saem, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Best in Class Property Management Services

I have been with Dexters for several years and what i really appreciate is that they go above and beyond. They really partner with customers to ensure the best outcome. Their entre team are amazing and take customer service to a whole new level. I would always recommend Dexters to any Landlord or tenant for efficient and best-in-class services. A personal thank you to Property Manager Marco Correia, for being an excellent solution oriented and very prompt manager.

Janet · 16 January 2024

Agent replied · 29 December 2024

Dear Janet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Thank god for Natasha - can get stuff sorted

Despite many challenging situations with Dexters staff (including the out of hours helpline who were not helpful when my boiler broke during winter) and other such instances - Natasha and Saad in the Great Eastern Street branch have been the saving grace for Dexters. Since taking over, Natasha has been extremely professional, mediated resolutions that are fair between tenant and landlord and been responsive to significant issues in the flat (through no fault of anyone’s). If only Dexters had more people like Natasha.. I think tenants would enjoy their experience! Suggestion - get Natasha to lead and train all property management staff to represent tenants and landlord like she has with my situation! very impressed with Saad - he has a very good manner and etiquette in speaking to people and good customer service and strong understanding of managing issues, timelines and remediation. Again, Saad should continue to be front facing and train other colleagues.

Consumer · 30 November 2023

Agent replied · 29 December 2024

Thank you for taking the time to leave a wonderful 5* Google review. Natasha and Saad will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Petros Giorganios

Inspection with Petros went very smoothly. Much appreciated!!!

Areena · 12 May 2026

Agent replied · 25 May 2026

Dear Areena, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma

5/5

Google

I had a great experience working with Jeyda from Dexter’s during my flat search. She was extremely helpful, professional, and responsive throughout the entire process. Her quick communication made everything hassle-free. Despite our tight timeline and specific requirements, Jeyda went above and beyond to show us a variety of flats that fit the criteria. Definitely recommend!

Riyanka · 20 January 2025

Agent replied · 23 January 2025

Dear Riyanka, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Trustpilot

Prompt and efficient

Stefan was great at helping us get into our rental property and dealt with us on a very human level. When dealt with issues within the property, Elizabeth from property management was quick to help deal with these and assure we were happy in our new home.

George · 19 March 2026

5/5

Trustpilot

Team Dexter's kudos!!

My experience with Dexters has been pleasant. Ever S nice Jada had taken over the management responsibilities of my property, all issues were being addressed with utmost care and promptly. She is on the ground the moment we raise an issue or concern in relation to property. She has taken the effort to personally visit and inspect the issue and bring it to a resolution in no matter of time. Thank you Jada for addressing our issues, especially making the effort to understand and sort the whole flooring repair in a matter of 5 days. You rock!!Cheers! - happy tenant

Chaitanya · 23 November 2023

Agent replied · 29 December 2024

Dear Chaitanya, Thank you for your kind comments regarding Jada and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Quick deposit release

Huseyin Tas made our moving process very smooth.

Oscar · 12 May 2026

Agent replied · 25 May 2026

Dear Oscar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

High quality property management

I have been a customer of Dexter's now for almost a year. I wanted to single out Donalina Gargrupe for excellent customer service in the day to day management of my account. - Payments are on time- Email communications are timely and well written- Work to address any issues flagged by my tenants have been timely and completed to a high quality at a decent priceIt is great to work with an agency who put as much care and attention into the day-to-day management as buying and selling properties. Thanks Donalina

100003788584045 · 21 November 2023

Agent replied · 29 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jadasa Andjadiumi

Jadasa was a tremendous, conscientious, and thorough resource for my wife and I as we settled into our flat managed by Dexters. The property was not in an ideal condition after the prior tenants' departure and required a lot of attention to bring things up to par. Jadasa masterfully managed the process, tactfully engaging both the owners and contractors to complete the various tasks in the most time efficient manner possible. Moving is always a gut wrenching experience but Jadasa helped ease many of the difficulties we encountered along the way. We are grateful for her help and vigilance and are hopeful Dexters recognizes her contributions to the company.

Thomas · 18 November 2023

Agent replied · 29 December 2024

Dear Thomas, Thank you for taking the time to leave a wonderful 5* review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jeyda from Dexter’s Canary Wharf is my agent and I must say that I am surprised of her professionalism, how clever as she got straight away what I’m looking for, helpful and how kind and smiley she is! She definitely has a bright future ahead!We are still looking but at least I’m doing it with someone I trust at this point!

Kat · 2 November 2024

Agent replied · 9 November 2024

Dear Kat, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Trustpilot

My name is Alex Mroue (Mroue…

My name is Alex Mroue (Mroue Maintenance LTD). I have been working with the North team for over a year now and I must say they are all amazing at what they do! The director, definitely knows how to motivate and support his team! The communication and listening skills are really good and they are always understanding. I really enjoy working with them and carrying out variety of different jobs! On that note, I would like to say that Paris Marshall is always willing to help us as a business and go the extra mile, he is certainly the person to go to if you are looking for a solution! Friendly, caring and always in a happy mood! Thank you all! Alex Mroue Mroue Maintenance LTD

Alex · 8 November 2023

Agent replied · 29 December 2024

Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great property management team

My family and I have several properties rented out by Dexters for a number of years now. I also have properties with different management agents and can honestly say they have been one of the best. Special thanks to Natasha Benedik for all she has done for me over the years, and the rest of her team including Lydia Beesley, Rachel Sapurco and John Miller - very proactive in getting new tenants in, quick to reply to emails and help sort out flat maintenance. All in all, a great property management team and highly recommend them.

Tonia · 8 November 2023

Agent replied · 29 December 2024

Dear Tonia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Christian is a real problem solver

Christian is a real problem solver, sorts things out with minimum hassle - much better than previous companies.I recommend Dexters 100%

Andy · 15 September 2026

5/5

Trustpilot

Dexters - Chris McCandlish - Outstanding Property Manager

We live in Australia and Dexters have been our managing agents since 1999. Our principal contact in the firm changed to Chris McCandlish, the Head of Property Management and I have nothing but praise for his work on our behalf. So much so in fact that, only half jokingly, I told him that if he ever fancied a move 'down under', I'd definitely employ him. He's frank in his advice, active in finding the right solutions for you and rigorous in execution. Given the distance between us and the limitations imposed by the time difference, communication is all important. Chris has again set a very high bar, he's even called me a couple of times when its either been very early or very late in the UK. In summary, I can't recall a better property manager that I've dealt with, here or in the UK, in over 24 years. Chris is outstanding and I unreservedly recommend his services. If he ever left Dexter's I'd go with him.

David · 4 November 2023

Agent replied · 29 December 2024

Dear David, Thank you for taking the time to leave a lovely review regarding Chris. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

My experience with Dexters has been…

My experience with Dexters has been great. Since I moved in to a property, whenever I have a maintenance issue, Donalina Gargrupe/Property Manager is absolutely lovely and helpful. Most recently I had a boiler issue and Dona has been very helpful and diligent, since she got my first e-mail reporting the issue. She e-mailed and called me many times to keep me updated and kept in contact with the vendor until it was all sorted. So, a BIG thank you!

Ana · 3 November 2023

Agent replied · 29 December 2024

Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A big thank you

I had a great experience with Dexters Estate Agents. I rented a property through them 2 years ago, Sonia DE Abreu letting manager provided me with an amazing services from first day she knew how to keep customer happy and satisfied with her great services and a lot of patience. Each time I have an issue she helps me with great service and always make me happy.She is Amazing. Thank you Sonia. I also would like to thank Claudia De Abreu , she is an amazing person, very helpful and friendly. she helped me a lot , she provided me with an excellent great services. She knows how to keep customer satisfied, she provided me with great customer services. Honestly, I highly recommend Dextors Estate Agents. They provide high quality services to their customers. Thank you very much Sonia and Claudia for the great services you provided me . I highly appreciated. Hanan

Hanan · 2 November 2023

Agent replied · 29 December 2024

Dear Hanan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sonia and Claudia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently had the pleasure of being assisted by Jeyda from Dexters. Although I didn't end up viewing any properties, the service I received was brilliant. Jeyda was professional, patient and attentive, providing me with information that matched my criteria. She was always responding to my queries, whether it was a phone call or messages. I highly recommend Jeyda to anyone looking for property assistance.

Merjen · 24 August 2024

Agent replied · 23 October 2024

Dear Merjen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Jordan Robinson was very helpful in our viewings today. He was patient when showing us around the properties and very proactive in sending us videos and details of the properties after the viewing.

Yolanda · 1 October 2025

Agent replied · 22 October 2025

Dear Yolanda, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Trustpilot

Christian Pengelly is the best ever

I am dealing with Dexters for 5 years now, and I was not happy with them like I am now because Christian Pengelly is the head of property management. He is the best property manager I have ever dealt with. He is keen to solve every problem/ concern in the quickest time he can. He even sends the required emails during the call which I explain the problem in it. If I have the choice, Christian is the manager who I hope deal with him always, not anyone else.

Sameh · 29 October 2023

Agent replied · 29 December 2024

Dear Sameh, Thank you for taking the time to leave a lovely review regarding Christian. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Canary Wharf

How many reviews does Dexters Canary Wharf have?

Dexters's Tower Hamlets office has 2,050 reviews across two platforms: 359 on Google, 1,691 on Trustpilot (across the whole business).

What is Dexters Canary Wharf's rating?

Dexters Canary Wharf is rated 4.4 out of 5 across all 2,050 reviews, and 4.8 out of 5 on Google from 359 reviews.

Where is Dexters's Tower Hamlets office?

Dexters Canary Wharf, 39 Westferry Road, London, E14 8JH, Tower Hamlets, E14 8JH.

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