Trusted Agent profile · Tower Hamlets

Dexters Canary Wharf reviews in Tower Hamlets

4.4

★★★★★ Great

2,153 reviews across 2 platforms

39 Westferry Road, London, E14 8JH, Tower Hamlets, E14 8JH

Dexters's office in Tower Hamlets, at 39 Westferry Road, is rated 4.4 out of 5 across 2,153 reviews on two platforms, including 415 Google reviews rated 4.8.

Google logo

4.8 / 5

415

Reviews on Google

This office

Trustpilot logo

1,738

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service from Jada

After some back and forth with my previous landlord, the property manager Jada Palmer entirely sorted the issue, she liaised with the landlord after the difficulty I was having. She was quick, efficient and had great all round service, can’t thank her enough for the attentiveness she showed to get this issue resolved.

Nn · 13 December 2023

Agent replied · 29 December 2024

Dear Nn, Thank you for taking the time to leave a lovely review regarding Jada. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jilka and Jamoy have both provided me with excellent service in finding a first class tenant for my property rental. I'm extremely satisfied with their professionalism, friendliness and communication. I'd highly recommend them both, and will use them, and Dexters, again in the future.

Johnny · 22 August 2025

5/5

Trustpilot

Sagar P gives 5 stars service

Sagar P. Is on the maintenance team of Dexters. When we had a problem with the boiler he not only was reassuring, and emphatic, he was quick to fix the issue whilst providing great customer service! He was a star and took great care of us! Since we moved to the property Dexters manage, it has been an incredible experience!

Carolina · 6 June 2023

Agent replied · 29 December 2024

Dear Carolina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sagar will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

5 star service

Great service from Rob C and Dexters Lettings Management team. They have managed my property for 5 years and it’s very reassuring to know that everything is efficiently handled. Importantly for me, they are totally supportive should there be any problems. They appear to be happy to take all the stress from my shoulders!

DIANE · 9 November 2023

Agent replied · 29 December 2024

Dear Diane, Thank you for taking the time to leave a wonderful 5* Google review. Rob will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

USE DEXTERS!

Dexters have been incredibly professional and helpful throughout our selling experience. Simon and Tom through to Megan and Verity with Billy and Conor also chipping in their help. They priced our house and made sure they delivered that price and ensured interest was maintained to make sure buyers were interested in these turbulent times. A pleasure to deal.

Sally · 27 July 2023

Agent replied · 29 December 2024

Dear Sally, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am very happy with the services provided by Dexters. I met Tyreek from Dexters last week, and since then he has been so much helpful in securing me a property. Would definitely recommend them !!!

Abu · 16 October 2024

Agent replied · 23 October 2024

Dear Abu, We really appreciate you taking the time to leave such lovely comments about Tyreek. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Trustpilot

Jessica is very helpful and always…

Jessica is very helpful and always reponsive

Candas · 9 October 2023

Agent replied · 29 December 2024

Dear Candas, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Efficient and Helpful service

George Caldera represented the sale of our property and was very helpful, informative, and efficient throughout the whole process. You could always get hold of him on the phone and if he wasn't available, he always called back. Dexters were very professional and I would recommen their services.

Mrs · 14 March 2024

Agent replied · 29 December 2024

Dear Mrs Raynor, Thank you for taking the time to leave a lovely review regarding George. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Donalina and Ellis

Donalina and Ellis in the property management and maintenance teams have been looking after us since we moved in and have been really responsive in resolving all of our snagging issues. It makes me feel confident that I will be looked after should anything go wrong with the house in the future. Thanks team!

Gareth · 1 November 2023

Agent replied · 29 December 2024

Dear Gareth, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It was an excellent service from Dexter, my agent was Tyreek. His dedication, expertise, and friendly approach made my home looking experience enjoyable. I will definitely recommend him to anyone in need of an agent.

Tanzina · 26 October 2024

Agent replied · 9 November 2024

Dear Tanzina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Dexters have managed 2 properties for…

Dexters have managed 2 properties for us for over 10 years and we have nothing but praise for the service. Their individual managers have all proved to be helpful and professional and we are pleased to recommend them highly.

CM · 23 August 2024

Agent replied · 29 December 2024

Dear CM, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Sarah G, Dexters

Dexters has been managing my property for over a year now and there have been some issues with the tenants during this period. However, Dexters have dealt with each one brilliantly.

Carl · 19 December 2025

5/5

Trustpilot

Highly recommend!

Decided to go against my doubt for estate agents and called Dexters to see if they could arrange a viewing for me. I can highly recommend Dexters, especially the very helpful staff member (Tyler Dennis) who was very proactive and helpful in catering to my property preferences. I appreciated the level of honesty and his easygoing approach in dealing with what is now a "crazy" property market.

Anton · 1 September 2022

Agent replied · 29 December 2024

Dear Anton, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Wonderful experience

Dexters have been so flexible and understanding - we recently moved to the UK from North America and they’ve gone above and beyond to help us with everything. The Notting Hill property manager Chris McCandlish is especially wonderful, even coming by the flat after hours to help us out with an issue themselves.

Emily · 10 November 2023

Agent replied · 29 December 2024

Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Gibril - took our needs into consideration and rather than trying to just sell us any property he thought about new areas and developments that would fit our needs. Very honest and top agent.

Matthew · 2 November 2024

Agent replied · 9 November 2024

Dear Matthew, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Received really proactive support from…

Received really proactive support from Christian Pengelly, who saved me a huge cost for gas consumption. I didn't know about the over billing and was about to pay. Christian contacted me and warned the potential over billing, what I should do, and supported all comms with the gas supplier. Incredible, thanks a lot!!

征矢小長谷 · 7 November 2023

Agent replied · 29 December 2024

Dear 征矢小長谷, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I am a current tenant of Dexters and…

I am a current tenant of Dexters and are looked after by Nasra, Paul and their team.They are always on hand to assist when I need them to and very friendly. If you are a landlord you can be confident in your tenants being looked after by a professional and hard working team.Thanks guys!

Joe · 12 October 2023

Agent replied · 29 December 2024

Dear Joe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a brilliant experience liaising with Dexters for our flat search. Found a really good option to stay in Isle of Dogs (Canary Wharf). Special mention to our agent - Frankie Bullock, for being so helpful and accommodating with our requirements and also showing us multiple options

Advait · 26 February 2024

Agent replied · 23 October 2024

Dear Advait, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Frankie. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Trustpilot

Dexters, tenancy management

Every time I have spoken to Phoebe at Dexters she has been so helpful and given me lots of advice in regard to my questions. She has a lovely, friendly approach while also being professional and nothing seems to be too much trouble. Thank you

Jane · 25 April 2024

Agent replied · 29 December 2024

Dear Jane, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Ria Huxley

I have had the pleasure of having Ria as my contact at Dexters for the last 2 years. As a landlord is vital to have a good contact and I have always found Ria to be excellent in her communication and attention to detail

Philippa · 13 May 2024

Agent replied · 29 December 2024

Dear Philippa, Thank you for taking the time to leave a lovely review regarding Ria. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

Good customer service

I have recently reported a couple of issues and the property managers have responded quickly and sorted them out within a reasonable time. Staff working in the property management team and the contractors have been so far helpful, professional and friendly. One suggestion for improvemenr: having a dedicated phone line or chat, or access to an online form to report non-emergency issues.

Laura · 19 February 2023

Agent replied · 29 December 2024

Dear Laura, It’s great to hear that you have had a brilliant experience with our office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience

They had various options best suited for our needs. Experience was very good and they handled the process very well.

Vatsal · 30 June 2022

Agent replied · 29 December 2024

Dear Vatsal, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. I dealt with Esta she was fantastic and always on top of things

Louise · 11 August 2022

Agent replied · 29 December 2024

Dear Louise, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you

Donalina is always very responsive and takes action whenever we need her. Thank you

Candas · 14 February 2023

Agent replied · 29 December 2024

Dear Candas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

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